Multiple iMac LogicBoard failures
So 3 years ago I took the plunged and converted the house to Macs. Nice experience generally. Yet in the last 2 months I have had two logicboard failures on two iMacs. The cost to fix these was quoted at over $1,000 each computer. Obviously given the age of the machines, this is not a viable fix.
I am now considering moving back to PC's (my 3 year old Mac laptop is also playing up).
After logicboard failure #1, I reluctantly forked out $2K for a new machine. I racked this up as a "bad" and unusual unit. #2 comes along and fails and it makes me mad. Worse, no sympathy from the guys in the Apple Store. I ask "Surely for a machine of this age, noone would possibly pay for a $1K logicboard? Isn't this priced to basically make you buy a new machine?" All I got back was smiles (they really didn't care it seems).
Question:
- Are Mac's prone to hardware failures?
- If they do get hardware failures are you basically just in trouble given the absurd component prices to fix ($700 for the logicboard part alone)? How can Apple justify $700 for a logicboard part?
- Does Apple offer any discounts to people who have had these multiple bad experiences? (I'm partly kidding here, but also hoping)
My Mac laptop is playing up so I may be two Mac's down. I am considering going back to the darkside now and buying PC's again.
Anyone got any comments?
Thanks
That a UPS unit would have prevented your logic board failures. Properly designed power supplies do not need a UPS unit in this country. In some third world countries where the power is unreliable on a daily basis with large power swings, they are a must have.
In my opinion, the G5 iMac's were a poor design with inadequate heat dissipation, weak power supplies and logic boards. Most of them ran for years, but an inordinate number of them had multiple failures. The new aluminum models are a much better design with most of the high heat components located at the top of the machine.
I had no hardware problems with my eight year old Dell...but I'm still sticking with Apple because of their superior software performance.
Good luck with what ever you decide...virg
Similar Messages
-
Multiple iMac display failures
Hi there, my late 2009 27" iMac has had two display failures since I purchased it. The most recent replacement was done by Apple in Nov 2012 while still under Apple Care. It is currently in need of a third display (the replacement one has failed after 23 months), is this normal for this product that will be five years old next month? Or do I have something else that is the issue or perhaps a lemon product?
That a UPS unit would have prevented your logic board failures. Properly designed power supplies do not need a UPS unit in this country. In some third world countries where the power is unreliable on a daily basis with large power swings, they are a must have.
In my opinion, the G5 iMac's were a poor design with inadequate heat dissipation, weak power supplies and logic boards. Most of them ran for years, but an inordinate number of them had multiple failures. The new aluminum models are a much better design with most of the high heat components located at the top of the machine.
I had no hardware problems with my eight year old Dell...but I'm still sticking with Apple because of their superior software performance.
Good luck with what ever you decide...virg -
I had to replace my iMac due to HDD and Logicboard failure, so I want to reinstall Windows 7 on Boot Camp partition. Will there be a problem reactivating Windows 7 Home Premium?
Hi,
should be no problem.
Best case is you can activate online via Internet.
Worst case is you have to call Microsoft and explain that it is the same computer after a mainboard failure.
Regards
Stefan -
Can you use the same Apple ID with multiple iMac's?
I am a teacher and I have multiple iMac's in my room and I need to be able to purchase apps one time and have them on all my computers. Is this possible? I know that I can do it with multiple iPad's but can I do with iMac's?
Yes logon to each computers itunes and away you go.
To redownload on each itunes got to the itunes store, select Purhased from the quick links section and navigate to what you want to redownload.
If you want to do it for apps that run on the Macs not on the iPad you need to login to the Mac AppStore and login with the same apple id and download apps that work on macs -
Hey,
I was just wondering if any of you are experiencing screen failures as noted in the link below? If so, is it the aluminum iMacs, or is it the white ones?
http://www.macnn.com/articles/07/11/30/imac.screen.failure/
Thanks!!Hi autiger
Which iMac do you have and are you having any display issues?
I don't believe it can be jinxed, so I'll do a little bragging here. My 17" Early Core Duo w/Apple Care purchased Jan. 21 2006 is great and has no gradient light/dark, no dead pixels and only a very very small backlight bleed. The sRGB and Adobe RGB (1998) profiles were OK, but the display seamed a little washed out. After more than a few tries, and some good advice from Barbara B and others here I was able to set a new profile that is much richer than any of the factory supplied profiles.
All display manufactures and computer system will have there share of issues, some more that others. I have had more than a few Apple's over the last 20+ years without a single hardware problem. I do have to admit though, that with the all-in-one Intel I bought Apple Care for the first time ever???
Dennis -
Imac G5 v. 10.3.6 with multiple problems startup failure + error code +
I have tired numerous suggestions without writing, but no luck. Here's the deal: I may have erased important files in the start up volume. Don't know exactly. Upon start up I get to the white screen with the gray apple icon and the time indicator circle. It stays in on this screen until the fan starts to speed up and I am forced to manually shut down. I ran a short test of the hardware and everything passed. Ran an extended test and there was an error code 2STF/8/3:S-ATA Bus 0 - Master reported in the mass storage. Went to the utilities of the install disk and noticed there are two applications under volumes Mac OS x and OS 9 (computer was purchased from ebay used with Final Cut Pro already included). Also there is a "dev" harddrive seen with the "System" harddrive???? The system files/folder seem to be normal except that the Library is empty. A Library does exist under the "root" folder followed by perferences. I don't know if it matters but when we bought this computer we put our previous system onto it. Recently I tired to reinstall by saving the archives and an error was reported and I was asked to try to reinstall again. Again I returned to the disk utilities and ran the first aid on the System and it reported that the the reserved fields in the catalog record have incorrect data, followed by invalid sibling lind (red font) and Rebuiling Catalog B-tree. The volume system reported it could not be repaired (-9972). Any advice at this point would be appreciated. My husband is about to kill me. We are living in Costa Rica and the nearest applestore is 3 hours away. We just got this computer back from them. It took 3 months to replace the powersupply.
Hi Dardaner, and a warm welcome to the forums!
You have problems with the Hard Drive, how bad I'm not certain.
Do you need the Data that is on that Drive?
If so, unfortunately DU can't fix all that much, your best bet is DiskWarrior, you need the CD though.
http://www.alsoft.com/DiskWarrior/
If you can afford to start over and lose all that data, then, perhaps...
"Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the Erase tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume, then chose MacOS Extended Journalled.
6. Click Erase & look for Options. choose Zero 1 pass."
You may be able to reinstall then, but of course nothing you had before will be there. -
Multiple power adaptor failures
I'm posting on here partly out of frustration, and partly in the hope that someone may be able to help.
I have a late 2011 MacBook Pro 13 inch, that up until July of this year (2013), I was very happy with.
However, in July my power adaptor failed. I had a dimly lit LED and when clicking the battery icon, I was told "Battery is not charging", "Power source: Power Adaptor".
I took my MacBook to the local Premium Reseller (on apples advice) and they replaced the adaptor.
The problem re-occured only a month later. Same problem, same advice, same replacement. This happened THREE times, each time about a month since the previous occasion.
These adaptors were treated well. Rarely used in a different location, and kept free of kinks or stresses.
This month, the problem repeated, AGAIN. I took it to my local service centre and this time they diagnosed a logic board failure, and replaced the part under applecare. They also provided ANOTHER new adaptor.
I picked up my MacBook yesterday. The problem repeated itself today.
I am starting to go slightly mad at this point. The most apple will help over the phone is to tell me to visit the repair centre again and hope for the best, but I'm at my wits end now.
If anyone has any idea what the problem could be, please let me know, because I'm really getting nowhere at the moment with applecare.That a UPS unit would have prevented your logic board failures. Properly designed power supplies do not need a UPS unit in this country. In some third world countries where the power is unreliable on a daily basis with large power swings, they are a must have.
In my opinion, the G5 iMac's were a poor design with inadequate heat dissipation, weak power supplies and logic boards. Most of them ran for years, but an inordinate number of them had multiple failures. The new aluminum models are a much better design with most of the high heat components located at the top of the machine.
I had no hardware problems with my eight year old Dell...but I'm still sticking with Apple because of their superior software performance.
Good luck with what ever you decide...virg -
Multiple Hard Drive Failures on my Macbook Pro - Entourage reminders?
Over the past 2 months I've had three hard drives fail on three different macbook pro computers.
I've retraced my steps, searched many forums, and spoken with multiple Mac Geniuses but still can't figure out what's happening. The IT guy at work is about to kill me and I really want to figure out what's going wrong so I can fix it (or change my current behaviors).
Computer #1 - Out of the box, 2-3 weeks old. I took the computer home to do some work over the weekend. I didn't turn the it off before transporting it, but I did wait for it to go to sleep completely (I've since read that it takes a few moments while things in RAM switch over to the Hard Drive to save incase of power failure). I worked on it a bit at home, mostly just internet searches and a few word documents. When I returned to work my computer was running slowly and suddenly all of the programs locked. Since I've had this problem before with my personal computer (a G4 Powerbook), I tried the force quit options to no avail so I just held down the power key to power off. When I rebooted I got the dreaded "no" symbol.
Computer 2: IT gave me a used macbook pro that they repurposed for me. I made sure to shut down before transporting this computer. A few days later, before I even got to transfer all of my files, the computer started running slowly, programs locked. I eventually got the computer to shut itself down (as IT didn't want me to do a forced reboot) but upon restarting I got an even more dreaded screen, the folder with a question mark in it.
Computer 3: It was a fairly new computer, though a bit more ram, and probably only a few months old (used by a freelancer). It worked great. I took it home several times, transfered all of my files. Set up everything perfectly. Three weeks in, after working at my desk for about 4 hours, everything began to slow down. I called IT immediately and remotely sent a force shut down message. Nothing happened for about 15 minutes so I left for a meeting. I came back a few hours later and my computer was off. When it restarted, nothing appeared. There wasn't a "no" symbol or folder with a question mark in it, just a blank screen.
I've read and thought about all of the options.
- Large Magnet somewhere - It would have affected my personal computer (if at home) or my colleagues (if at work) or everyone else in nyc (while on the subway)
- Too hot - Possible I suppose, but how does running iTunes, powerpoint, and entourage do this?
- Downloaded something/Virus - We don't have administrative privileges. I can only update some software and send/receive folders. Plus, can any single file cause this much damage?
- Moved before asleep - This might have happened on the first computer, but I doubt it could happen to three. I always shut it down now before transporting, and I was sitting at my desk for hours before I had any trouble last time.
The one common factor that I haven't mentioned.
We use Entourage as a mail client here.
Each time the computer froze, the first things to freeze were the Entourage calendar reminders. Entourage seems to run strangely with the airport, but not with our LAN. When my computer froze last time, I had the aiport on but was working off the LAN. Could Entourage cause this much trouble? Has anyone else had trouble with entourage calendar reminders or failing hard drives?
Oh, and it also always happens on a Monday. I've taken the computers home multiple times though, so I'm not sure if it's something I'm doing during the transport or not, but the computer is always off now when I move it. I also cary my personal computer with me often, same routes and bags, so I'm not sure why it's not affected.
Thankscolumbus new boy wrote:
How crap is that?
It's not crap at all.
It's not that simple. For example, I've 3500 songs on my MacBook but don't want them all on my phone, so I have to manually select each song again???
There has to be a solution.
Why not simply make a playlist with the songs you want on the iPhone?
and maintain a current backup of your computer. -
Can you have multiple signon password failure limits on a same E-Bussiness?
Hi gentlemen,
I'm not the DBA of the company that I work for, but what I'm having is a problem that he's not helping me to solve. Another thing, I'm workin in an Oracle 12i E-Bussiness Suite.
The thing is that the users of multiple plants of a same holding are entering entering their information thru the same site of the Oracle E-Business Suite, because of the configuration of this site the profiles of the users have a SIGNON_PASSWORD_FAILURE_LIMIT of 5. This limit is fine with us if we are speaking of management users, but when we speak of users that work on the plant and are reporting to the ERP is another thing, they must be connected constantly to the Database.
The problem is that by the decision of the DBA and the Headquarters plenty of the operators that work on a same shift and equal machines share the same user/password on the system, therefore if any of them failes at least five times the password all of the other operators get locked to. This is becoming annoying for us in the plant because we are loosing time, information and efficiency. The fact is that most of the operators don't have full knowledge of the way a computer works, so we can't force on to them a politic of a maximum number of failures, we are trainning them and trying to change their culture but this is not a that comes around in the short term.
The other problem it's that putting the SIGNON_PASSWORD_FAILURE_LIMIT to 0 or unlimited is a high security risk and it would apply to all the users of the site.
So my question goes to the following: Is there a way in an E-Bussiness Site to have some users having a limit and others that don't? Can I create two sign on profiles, one with a limit of 5 and the other with a limit of 0, and I just assign some of the users to the first and some to the later? How would I do that? or is it true (as the DBA says) that since I'm working on a Site then I just have to work with one limit for all and I can't do any variations because it always will prevail the SIGNON_PASSWORD_FAILURE_LIMIT and I just can declare one for the hole site? Can I declare a SIGNON_PASSWORD_FAILURE_LIMIT of 0 but thru other privilege, responsability or user specification can I limit the number of failures for a group of users? Is the solution the creation of individual or specific users for each operator, so if one of them failes then the others could work without a problem?
I'd really appreciate your help.
Thanks,
CésarYou can run multiple instances of IDM with out a problem. Just point them at the same repository and resources etc.. You also have the ability to restrict certain types of processing to specific servers if you need to as well.
-
Multiple security audit failures a second
A client's SBS 2011 machine is experiencing multiple audit failures a second and we believe it is diminishing the performance of the machine. We can't seem to find the source or how to remedy the issue. It its happening way too fast to be a human trying
to login.
Keywords Date and Time Source Event ID Task Category
Audit Success 6/18/2014 1:50:32 PM Microsoft-Windows-Security-Auditing 4905 Audit Policy Change "An attempt was made to unregister a security event source.
Subject
Security ID: SYSTEM
Account Name: SBS$
Account Domain: <ommited from forum post>
Logon ID: 0x3e7
Process:
Process ID: 0x10d4
Process Name: C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
Event Source:
Source Name: ServiceModel 4.0.0.0
Event Source ID: 0x262070f0"
Audit Success 6/18/2014 1:50:32 PM Microsoft-Windows-Security-Auditing 4904 Audit Policy Change "An attempt was made to register a security event source.
Subject :
Security ID: SYSTEM
Account Name: SBS$
Account Domain: < ommited from forum post >
Logon ID: 0x3e7
Process:
Process ID: 0x10d4
Process Name: C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
Event Source:
Source Name: ServiceModel 4.0.0.0
Event Source ID: 0x262070f0"
Audit Failure 6/18/2014 1:50:32 PM Microsoft-Windows-Security-Auditing 4625 Logon "An account failed to log on.
Subject:
Security ID: SYSTEM
Account Name: SBS$
Account Domain: <ommited from forum post>
Logon ID: 0x3e7
Logon Type: 3
Account For Which Logon Failed:
Security ID: NULL SID
Account Name:
Account Domain:
Failure Information:
Failure Reason: Unknown user name or bad password.
Status: 0xc000006d
Sub Status: 0xc0000064
Process Information:
Caller Process ID: 0x24c
Caller Process Name: C:\Windows\System32\lsass.exe
Network Information:
Workstation Name: SBS
Source Network Address: -
Source Port: -
Detailed Authentication Information:
Logon Process: Schannel
Authentication Package: Kerberos
Transited Services: -
Package Name (NTLM only): -
Key Length: 0
Subject
Security ID:
SYSTEM
Account Name:
SBS$
Account Domain:
<ommited from forum post>
Logon ID:
0x3e7
Process:
Process ID:
0x131c
Process Name:
C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
Event Source:
Source Name:
ServiceModel 4.0.0.0
Event Source ID:
0x26206ef4"
Audit Success 6/18/2014 1:50:32 PM
Microsoft-Windows-Security-Auditing
4904 Audit Policy Change
"An attempt was made to register a security event source.
Subject :
Security ID:
SYSTEM
Account Name:
SBS$
Account Domain:
<ommited from forum post>
Logon ID:
0x3e7
Process:
Process ID:
0x131c
Process Name:
C:\Program Files\Windows Server\Bin\SharedServiceHost.exe
Event Source:
Source Name:
ServiceModel 4.0.0.0
Event Source ID:
0x26206ef4"
Audit Failure 6/18/2014 1:50:32 PM
Microsoft-Windows-Security-Auditing
4625 Logon
"An account failed to log on.
Subject:
Security ID:
SYSTEM
Account Name:
SBS$
Account Domain:
<ommited from forum post>
Logon ID:
0x3e7
Logon Type: 3
Account For Which Logon Failed:
Security ID:
NULL SID
Account Name:
Account Domain:
Failure Information:
Failure Reason:
Unknown user name or bad password.
Status:
0xc000006d
Sub Status:
0xc0000064
Process Information:
Caller Process ID:
0x24c
Caller Process Name:
C:\Windows\System32\lsass.exe
Network Information:
Workstation Name:
SBS
Source Network Address:
Source Port:
Detailed Authentication Information:
Logon Process:
Schannel
Authentication Package:
Kerberos
Transited Services:
Package Name (NTLM only):
Key Length:
0
Jerry THi Jerry,
Windows logs logon type 3 in most cases when you access a computer from elsewhere on the network. This is usually
related to share folders, printers, IIS and so on.
Would you please let me confirm whether you had installed some third-party applications?
Meanwhile, please refer to Robert’s suggestion in the following similar thread and check if can help you.
Audit
Failure - Event 4625
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu -
IMac Drive Failures and Boot Camp - large install experience and question
We have a large 24" iMac install, purchased in August of '08, 49 machines spread across 6 offices. All run Windows Vista in Boot Camp as their primary (and mostly sole) operating mode - I will be happy to explain why after we get this cleared up, but that is not the point of this question.
We have had 11 hard drive failures, a rate of over 22% in one year. No machine has failed twice. The equipment was purchased in different groups so a bad lot is unlikely. I am aware that there is an HD failure issue with the iMac's but this seems to be extreme. Personally I've been building apples and pc's since my first apple kit, have a mac plus in a box somewhere, and am fond of these machines (as is the staff) but I've never seen a failure rate like this.
It has been suggested that it is the use of Boot Camp that is causing these failures. While I have seen viruses over the years that can lead to hardware failure I've never seen validated (or even simply non-malignant) software have the same effect.
Any thoughts on this? Could BC be the cause? Is this failure rate unusual? Have folks heard of similar cases? Thanks.no one has any thoughts on this?
-
Imac Repeated failures to startup / Shut down
System Info:
iMac
21.5-Inch, Late 2009
3.06 Intel Core 2 Duo
16 GB 1067 MHz DDR3
Mac OS X Lion 10.7.5 (11G63)
Machine will freeze-up mid start, freeze-up and fail to shut down. Sometimes, just to keep things interesting it will get all the way to desktop and then the Mac version of the Blue Screen of death will appear and I have to restart.
Last Start-up failure detail report
Interval Since Last Panic Report: 1030297 sec
Panics Since Last Report: 6
Anonymous UUID: E547C71B-AF79-446F-A30D-EC21C8AFA278
Wed Nov 14 10:21:32 2012
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff80006860f6, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000715000, CR3: 0x000000000f842000, CR4: 0x0000000000000660
RAX: 0x0060000000000000, RBX: 0xffffff8020340eb0, RCX: 0xffffff8023effd90, RDX: 0x0000000000000000
RSP: 0xffffff81ddf6bae0, RBP: 0xffffff81ddf6bb00, RSI: 0x0000000000000011, RDI: 0xffffff8020340eb0
R8: 0x0000000000000001, R9: 0xffffff7f81ce8e0c, R10: 0xfffffffffffffff3, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff8021d1b2c0, R14: 0x0000000000000001, R15: 0xffffff80008e1460
RFL: 0x0000000000010206, RIP: 0xffffff80006860f6, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000715000, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81ddf6b790 : 0xffffff8000220792
0xffffff81ddf6b810 : 0xffffff80002c4794
0xffffff81ddf6b9c0 : 0xffffff80002da55d
0xffffff81ddf6b9e0 : 0xffffff80006860f6
0xffffff81ddf6bb00 : 0xffffff8000536bf0
0xffffff81ddf6bb60 : 0xffffff8000536e14
0xffffff81ddf6bba0 : 0xffffff800030cd82
0xffffff81ddf6bc60 : 0xffffff800030d291
0xffffff81ddf6bf60 : 0xffffff80005cde98
0xffffff81ddf6bfb0 : 0xffffff80002daa79
BSD process name corresponding to current thread: esets_daemon
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 176247162882
last loaded kext at 84313078710: com.eset.kext.esets_kac 4.1.86 (addr 0xffffff7f81ce0000, size 53248)
last unloaded kext at 158250755821: com.seagate.driver.PowSecDriverCore 5.1.1 (addr 0xffffff7f80956000, size 172032)
loaded kexts:
com.eset.kext.esets_kac 4.1.86
com.parallels.kext.prl_vnic 7.0 15094.749908
com.parallels.kext.prl_netbridge 7.0 15094.749908
com.parallels.kext.prl_hid_hook 7.0 15094.749908
com.parallels.kext.prl_hypervisor 7.0 15094.749908
com.parallels.kext.prl_usb_connect 7.0 15094.749908
com.Cycling74.driver.Soundflower 1.5.2
com.kaspersky.kext.klif 2.2.0d14
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.GeForce 7.3.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.Oxford_Semi 3.0.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Atheros40 505.67.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBOHCI 5.1.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 160.7
com.apple.driver.AppleHIDKeyboard 160.7
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.driver.IOBluetoothHIDDriver 4.0.8f17
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.nvidia.nv50hal 7.3.2
com.apple.NVDAResman 7.3.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 16 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8319, 0x535044303031352020202020202020202020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x535044303031352020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD5000AAKS-40V2B0, 500.11 GB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26200000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26210000 / 4
USB Device: DYMO LabelWriter 450 Twin Turbo, 0x0922 (Dymo Corporation), 0x0022, 0x26213000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: Back-UPS ES 550 FW:843.K2 .D USB FW:K2, 0x051d (American Power Conversion), 0x0002, 0x06400000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4
FireWire Device: d2 Quadra v3, LaCie, 800mbit_speed
I've run Onyx, Cocktail & MacCleanse with minimal success... fails a little less frequently for a brief period.
I'm fairly conversant with computers but I'm either missing something simple or I'm way out of my depth.
I've got no ego about this and would appreciate any advice.
ThanksI'm not real good with the log messages, but I would try a few things.
1. RAM
a. Check to make sure that all the modules are firmly seated in the slots.
b. What RAM was used, recheck the spec's?
c. Reinstall the original RAM modules.
2. USB and FireWire devices
a. Disconnect all of your USB and FireWire devices and see if it will startup normally.
b. If so, then slowly start adding the devices back on one at a time and test each device.
3. Checking and/or removing some third party software and drivers
a. com.eset.kext.esets_kac
b. com.seagate.driver.PowSecDriverCore -
My late 2012 27-inch iMac (2.9 Ghz Intel Core i5) running OX X 10.9.2 is experiencing multiple crashes. It will randomly reboot, fire a grey screen then reopen OS X.
Below is the error report. Can anyone provide any insight into what's going on?
Anonymous UUID: 1E530223-FBC5-8928-AB07-60D390A8F321
Tue May 20 08:16:45 2014
panic(cpu 0 caller 0xffffff80026b9eec): "complete() while dma active"@/SourceCache/xnu/xnu-2422.90.20/iokit/Kernel/IOMemoryDescriptor.cpp:262 0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f342b970 : 0xffffff8002222fa9
0xffffff80f342b9f0 : 0xffffff80026b9eec
0xffffff80f342ba30 : 0xffffff7f827f6b06
0xffffff80f342ba70 : 0xffffff7f827ecab2
0xffffff80f342bac0 : 0xffffff7f8301c2ca
0xffffff80f342bb10 : 0xffffff7f8301fc3a
0xffffff80f342bb60 : 0xffffff7f828840d4
0xffffff80f342bbb0 : 0xffffff7f8287e14e
0xffffff80f342bc00 : 0xffffff7f8287e21c
0xffffff80f342bc30 : 0xffffff7f8313c7fd
0xffffff80f342bd30 : 0xffffff7f832a5166
0xffffff80f342bde0 : 0xffffff7f832a5f51
0xffffff80f342be20 : 0xffffff7f832b383e
0xffffff80f342bed0 : 0xffffff7f832bb475
0xffffff80f342bef0 : 0xffffff80026ae020
0xffffff80f342bf30 : 0xffffff80026acac2
0xffffff80f342bf80 : 0xffffff80026acb97
0xffffff80f342bfb0 : 0xffffff80022d6ff7
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f827e9000->0xffffff7f8280dfff
com.apple.iokit.IOUSBFamily(675.4)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xffff ff7f83139000->0xffffff7f83199fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f828bb000
com.apple.driver.AppleUSBXHCI(670.4)[91761100-07BD-32B9-AAE7-6BE5C6623809]@0xff ffff7f832a4000->0xffffff7f832c0fff
dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7f83139000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f828bb000
com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.6)[C7B04E3E-37FF-3DC4-A0ED-92 DDCE6FCB98]@0xffffff7f82879000->0xffffff7f828a3fff
com.apple.iokit.IOSCSIBlockCommandsDevice(3.6.6)[160F02BC-97C1-3119-BD28-4B2ED1 21C501]@0xffffff7f8301b000->0xffffff7f8302ffff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.6)[C7B04E3E-37FF-3DC4-A0ED-92 DDCE6FCB98]@0xffffff7f82879000
dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f827e9000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000002000000
Kernel text base: 0xffffff8002200000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 4173851193021
last loaded kext at 4011623835382: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f845f5000, size 49152)
last unloaded kext at 4134011172010: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f845f5000, size 32768)
loaded kexts:
com.apple.filesystems.msdosfs 1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.GeForce 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.iokit.IOUSBAttachedSCSI 1.0.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOSurface 91
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.9 GHz, 8 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 660M, NVIDIA GeForce GTX 660M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: P9223 Slim
USB Device: Hub
USB Device: Mass Storage
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Keyboard Hub
USB Device: iPad
USB Device: Apple Keyboard
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 16.2I don't see any obvious software issues. I would start with the RAM which is a commone cause of Kernel Panics. This can be caused by:
Failed RAM
Incorrect RAM
Unseated RAM
Your machine appears to have to base 8GB that came from the factory, which would mean either 1 or 3. To test use REMBER available at http://www.kelleycomputing.net/rember/ -
Multiple iMac users and iTunes
I have setup our iMac with multiple users. I migrated all our digital music to one user and found all the cover art, etc to make it work well. Now I want to allow all the other users to access that music library. I have tried everything from adding the files from a shared folder to exporting it to physically copying all the files and cover art to a different folder for each user. Exporting doesn't work at all, and there doesn't seem to be a way to simply share the same music files across users on an iMac. The closest was physically copying the files, but that means gigabytes of duplicated files for each user, and it still loses some of the covert art. There has to be a solution to this, or Apple has missed a critical function for the multiple user feature. Please help.
Quit iTunes.
Move \Music\iTunes\ folder to the Shared folder.
Hold Option when starting iTunes and select *Choose existing library* then select the iTunes library file in \Shared\iTunes\.
iTunes can only be opened by one user at a time so each will need to quit iTunes when they are off the computer. -
2011 Macbook Air - Multiple logic board failures - possible causes?
I have a 2011 i7 macbook air - 7 months old. About a month ago I went to use the computer after allowing it to sleep and it was totally dead. Apple authorized repair center said the logic board failed and needed to be replaced. Fast forward a month and I finally get the machine back. It works fine for 6 hours, I put it to sleep, and soon as the screen went out, I hear a pop, fizzle, then the machine is dead again. The authorized repair center wants to replace the logic board again, which should get me up and running, but its not likley that that is the root CAUSE of the problem here, since it happened twice now. I suggested to them that perhaps the power adaptor, battery, or some other component is the issue and they don't think so. I'm located overseas, and every repair attempt takes 1 month b/c of parts (total joke if you're listening apple!!). My biggest concern is that they replace the logic board again, I'm out of commission for 2 months now, and it just fails again. Does anyone have any suggestions on the possible causes of this problem?
As FYI - I'm using the same power outlet and power strip with another laptop and haven't had any similar issues. Thanks for the help!I have logic board problems too. I have had a late 2010 mac book air for 2 and half years. Its been a great machine in general - although it did go back within the warranty period for the track pad
Now it has logic board failure - symptons are the sound going and the battery is dead and it is unable to charge which means every time you put the power lead on the computer thinks it is starting from scratche.
I have been quoted over £400 for the repair! Like the above post I do not believe that this part should fail - and if it does then it is a major design problem and Apple should be doing something for us. I just dont know where to start.
I have used macs for 14 years and owned eight along the way. Most have them have lasted many years with full functionality the record was my G3 imac which was still working after 13 years.
I really cant believe the situation I am in and rather think I have bought my last mac!
alistair
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