Multiple problems after resoring Z30 from Blackberry Link.

Hi,
    I have been working on a battery problem with Blackberry support and they had me backup my Z30 via Blackberry Link to try an older version of OS. When I restored my phone (full restore) I am missing my Android apps installed via Snap and my email no longer works.
     The email says my accounts are invalid and "some accounts have failed to respond". I reentered the passwords but that has not helped. Are there any known issues with email restoral on the latest Blackberry Link under OSX?
     I figured that my Android Waze and Outlook would have issues on restoral and I seem to remember coming across an article about restoring them but can't find it now. Any help or are there a collection of articles on restoral problems I could look at?
Thanks,
     John C.
My Device: BlackBerry Z30 w/OS 10.2.1.3247
My Carrier: T-Mobile
Solved!
Go to Solution.

lynnejohn wrote:
Thanks for the help as support does not seem to be very technical.
All too often the case. Sad.
lynnejohn wrote:
I understand that .2160 is a bit old but that is the one showing up for T-Mobile
As has always been with BB, the carriers control the OS release cycle to their end users (as shown via the automated means -- on-device update and Link)...some approve newer versions more quickly than others. The methods I provided above allow you to ignore what your carrier has approved and install any version you want.
lynnejohn wrote:
I can load up my Windows 7 virtual machine and try to use Sachesi but how do most folks here determine what the best version is for them?
By reading what others experience. I can say that for Z30 .3177 and now .3247 are the best...things are much more stable than in any prior versions (and I "push" things quite hard).
I have no idea if Sachesi or AutoLoader will function via a VM on a MAC.
lynnejohn wrote:
     Another question is which is the best backup for OS10? At this point I'm not thinking very highly of Blackberry Link
LINK remains the sole method I know of to back up the actual databases and configuration items...I know of no other tools that can access that area of the device. The best method is to use LINK to backup all that it can, and then also do a manual USB copy of the entire contents of your Device and Media card areas. And also to have full documentation of all of your preferred configuration items, email accounts, etc...just in case you wind up in a situation where the restore re-introduces the very corruption you are trying to remove (this is a known situation...hence the way I recommended above that you proceed). Of course, you should also be using the most recent version of LINK.
lynnejohn wrote:
and I'd like a stable way to do it so that I could try some of the newer, more experimental versions of the OS.
Sorry, not for discussion here on this site...other sites on the Internet are devoted to such things. But, as per the Ts and Cs of this site, only production releases of the OS and devices are open for discussion here. But, as for backup/restore, the methods previously outlined remain as described...what you do regarding the OS itself is your choice to make.
lynnejohn wrote:
One last think does Sachesi take care of the Android SDKs?
Sachesi is completely non-destructive...all it does is replace the BAR files that represent the core OS and associated core apps. It does not touch anything else, and hence does not destroy your data, configuration, added apps, etc. In contrast, AutoLoader is fully destructive, and it is necessary to reload everything afterwards.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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Hello all,
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Section "ServerLayout"
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FontPath "/usr/share/fonts/100dpi:unscaled"
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Load "glx"
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Identifier "Mouse0"
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ModelName "Monitor Model"
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Section "Screen"
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Depth 1
EndSubSection
SubSection "Display"
Viewport 0 0
Depth 4
EndSubSection
SubSection "Display"
Viewport 0 0
Depth 8
EndSubSection
SubSection "Display"
Viewport 0 0
Depth 15
EndSubSection
SubSection "Display"
Viewport 0 0
Depth 16
EndSubSection
SubSection "Display"
Viewport 0 0
Depth 24
EndSubSection
EndSection
While I was trying to fix this I noticed I was encountering other problems also. For one I found that sometimes dhcpcd times out on booting up and I cant seemt o connect to the Internet on booting. Although I just thought of trying a static IP and I'll post if that helped later on.
Another problem is I found that I seem to get the following error randomly. Pressing ctrl + D after this just restarts the machine.
The superblock could not be read or does not describe a correct ext2
filesystem. If the device is valid and it really contains an ext2
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# /etc/fstab: static file system information
# <file system> <dir> <type> <options> <dump> <pass>
none /dev/pts devpts defaults 0 0
none /dev/shm tmpfs defaults 0 0
#/dev/cdrom /media/cd auto ro,user,noauto,unhide 0 0
#/dev/dvd /media/dvd auto ro,user,noauto,unhide 0 0
#/dev/fd0 /media/fl auto user,noauto 0 0
/dev/sda3 /boot ext3 defaults 0 1
/dev/sdb1 / ext3 defaults 0 1
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/dev/sdb3 /home ext3 defaults 0 1
As you can see I'm quite new to Arch Linux so any help would be deeply appreciated.
Last edited by FilledVoid (2009-09-11 16:28:28)

Thank you for all your suggestions . I tried replacing the ID to Card0 but it didnt seem to fix it . However on the bright side I checked more threads on the forum and found some that helped out . :)
http://bbs.archlinux.org/viewtopic.php?id=75070&p=2
http://bbs.archlinux.org/viewtopic.php?id=72788
http://bbs.archlinux.org/viewtopic.php?id=76938
I copied the xorg.conf file from the third link and just made minor changes to it like removing all the resolutions I didn't need and now its working fine :).
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The superblock could not be read or does not describe a correct ext2
filesystem. If the device is valid and it really contains an ext2
filesystem (and not swap or ufs or something else), then the superblock
is corrupt, and you might try running e2fsck with an alternate superblock:
e2fsck -b 8193 <device>
******************* FILESYSTEM CHECK FAILED *************
* Please repair manually and reboot. Note that the root *
* filesystem is currently mounted read-only. To remount *
* it read-write type: mount -n -o remount,rw / *
* When you exit the mantenance shel the system will *
* reboot automatically. *
A thread about the same can be found http://bbs.archlinux.org/viewtopic.php?pid=295384 but there isn't a solution on it.
The second is the intermittent problems with the Network being setup. Sometimes when I boot up it just says dhcpcd timedout and I won't be able to connect . However I can connect on another machine at the same time.
Took a look at the drive in question with gparted and it shows the below information:
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By any chance is any of the above information relevant :x ?

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Onhook Call Transfer
Modifications to the Call Transfer feature add the onhook (hangup) action as a possible last step to complete a call transfer. The Transfer On-hook Enabled service parameter, which enables onhook call transfer, must be set to True for onhook call transfer to succeed. If the service parameter is set to False, the onhook action ends the secondary call to the third party.
In the existing implementation, if user B has an active call on a particular line (from user A) and user B has not reached the maximum number of calls on this line, the Cisco IP Phone provides a Transfer softkey to user B. If user B presses the Transfer softkey (or Transfer button, if available) once, user B receives dial tone and can make a secondary call: user B dials the number of a third party (user C). Cisco CallManager provides a Transfer softkey to user B again. If user B presses the Transfer softkey again (or Transfer button, if available), the transfer operation completes.
With the new onhook call transfer implementation, user B can hang up after dialing user C's number, and the transfer completes. Both the existing and new implementations work in both the case of a blind transfer (user B disconnects before user C answers) and also in the case of a consult transfer (user B waits for user C to answer and announces the call from user A).
The previous implementation remains unchanged: user B can press the Transfer softkey twice to complete the transfer.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edb46.html#wp1088627
Hope this helps!
Rob
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Problems after upgrading catalog from LR4 to LR5

After upgrading a LR 4 catalog to LR5, I moved some files around between sub folders. I then went to sync up the parent folder. The dialog box said that I would be importing 12,000 photos and deleting 12,000 missing photos. My folder structure for a ctalog is a parent folder named for the year and the sub folders with the date and shoot description. I was synchronizing the parent (year) folder. When it finished, the folder structure was correct and the photos were in their new(correct) folders. However, all of my LR4 adjustments that had been made in LR4 were gone. There was no history either. It was like I was importing for the first time.
I upgraded the original catalog again and the photos were in the original locations just like the first time I upgraded. I tried to sync an individual folder and it imported 50 new files and deleted 50 missing files. Again the LR adjustments were gone. Any suggestions on how to sync an upgraded catalog without losing my prior version adjustments?
Mac OS X 10.9.2
LR 5.3

Yes, synchronizing is not the tool you should be using in this case, when you move photos from one folder to another. The proper method is to reconnect your photos in Lightroom after you moved them via: http://www.computer-darkroom.com/lr2_find_folder/find-folder.htm. But your current catalog has lost its edit information, so this will not help on your current catalog. So ...
I hope you have a backup of the catalog file before you did the synchronization, or otherwise you will have to upgrade your LR4 catalog again. Open one of those and then reconnect as in the link.
As side advice, perhaps you might want to consider using an organizing technique that does NOT require moving phtoos/folders from here to there. You might want to consider using organizing and searching via keywords and captions and other metadata, which does not require moving photos, and does not require re-linking photos, and gives you the ability to place photos in more than one "category" (keyword), rather than with folders where a photo can be in at most one "category" (folder)

Multiple problems after resoring Z30 from Blackberry Link.

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