Multiple problems ... iTunes, Can't eject, can't play purchased files

Thinking seriously about returning this Christmas gift. Gen 5 video iPod. Right out of the box something was weird: it was set up so that all the menus were in Russian. I had to reset the iPod just to be able to read the menus.
Installed iTunes on my HP Windows XP machine, and the first time I pluggd in the iPod, I could not eject it. Had to reset and quick pull the USB plug. However, I was able to purchse/download and play music, synch all my old music files, import pictures etc. Everything was fine.
Day Two is when things began to go wrong, right after I puchased my first videos. The two videos show up in iTunes and play in iTunes. They even show up in my iPod video playlists, but they do not play on my iPod. I just get a blank black screen. Right about that time, I began having problems with iTunes: "iTunes.exe Corrupt file. ipod_Control\iTunes\iEKInfo is corrupt". Then iTunes stopped running altogether ("iTunes has encountered a problem and needs to shut down is what it would say as soon as I opened the application.")
Several uninstalls, reinstalls, reboots and TWO system restores later, iTunes is runing again. However, now I get: "iTunes.exe Corrupt file. The file of directory \Photo\Photodatabase is corrupt and unreadable." But at least it runs. Kind of.
All my original music files play on the iPod, but the purchased files do not (both audio and viedo) even though all of them play in iTunes on the computer. And now, again, the iPod will not eject. iTunes tells me the iPod update is complete, but the red circle "Do Not Disconect" stays on the iPod screen. When I hit eject in iTunes, I get a message box that stays: [iPod] "could not be ejected becauase its files are in use." The only way to eject is to reboot the iPod, because it would sit there blinking "Do Not Disconnect" at me all day if I let it.
I've scoured these threads for help: ran the Windows Install Clean-up. Uninstalled QT and restalled stand alone version. Read all the tutorials about resetting, rebooting, problems with Windows, etc. Nothing is helping me. I am an iPod newbie and am not a computer expert, so monkeying around with Windows config is not somthing I want to do.
Can anybody assist? If not, this thing is going back. I lived without one for 35 years, I guess I can carry on with out a $399 toy that doesn't play nice with Windows.

Thanks Barbara. Yeah, it's set up to run as a hard drive, abd I've long ago read the link you suggested. Following those instructions, the iPod still won't eject.That's when I get the "could not be ejected becauase its files are in use."
Downloaded the iPod updater and when I reconnected the iPod for the first time, I got the following message: “some of the files including (a purchased video from iTunes) could not be copied to the iPod because they could not be found.” I also then got the old "iTunes.exe Corrupt file. ipod_Control\iTunes\iEKInfo is corrupt" message again.
I've not checked for viruses. Will do so now ...

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Multiple problems ... iTunes, Can't eject, can't play purchased files

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