Multiprocessing broken on CS5, OSX 10.5.8, AE 10.0.1.19
We've been going around and around with our tech staff trying to solve this problem with no avail. I first posted it here: http://forums.adobe.com/thread/780555?tstart=0 but wanted to make a new thread to see if anyone had a solution.
Our company upgraded to CS5 earlier this month. Everything went fine for a day or two until BG Renderer stopped working, new aerender instances would not start. We thought that it had something to do with the script and a few other things, but finally came to the conclusion that it was related to multiprocssing. If we turn on multiprocessing AE will hard crash. If we try to launch a render using aerender form a command line (or via BG Renderer), the aerendercore instance never starts. AE will render fine in single-threaded mode via the GUI.
Deleting the prefs for AE will not rectify the problem. The only way we can get multiprocessing to work is to create a new user on the machine. AE will work fine (aerender, BG Renderer and multiprocessing), but after working on a couple projects it will break, usually after 4-5 launches). We've tried deleting all sort of user prefs both Adobe and Apple with no luck. Productivity has been radically reduced without the use of background renders.
When trying to run aerender we get this error in the console:
1/31/11 5:05:12 PM [0x0-0x20a20a].com.adobe.aerendercore[4740] After Effects can�t continue: sorry, After Effects has crashed. See http://www.adobe.com/support/products/aftereffects.html for known issues. If you still can�t resolve the issue, please contact Adobe Technical Support (2).
1/31/11 5:05:12 PM com.apple.launchd[107] ([0x0-0x20a20a].com.adobe.aerendercore[4740]) Exited with exit code: 1
I'm hoping someone out there will have had this problem and will have a solution.
OS X 10.5.8
AE 10.0.1.19
8 Core Mac Pro
10 GB Ram (Low I know)
I am pretty sure it is unrelated to any multiprocessing settings and is effected by something else that AE is doing. We are not really using multiprocessing in-app, but we do use aerender for background rendering quite a bit. What we've deduced is that both in-app multiprocessing and aerender launch a precess called aerendercore. One for each processor used. On the Mac this is program included inside the After Effects package (you can see it if you select "Show Package Contents" when right-clicking on the AE app). When trying to invoke a render via the aerender command (aerender -project /someproject.aep) you can see this aerendercore process fail to launch by watching the log in Console (the error I posted before). When we create a new user account (or delete all the prefs out of an existing account) we can get this process to launch, as notices in Activity Monitor. But something is happening in either the process of closing AE and relaunching or changing settings in app that breaks this aerendercore component. If we just knew what pref was getting corrupted, that would be something, we could delete it, but it's a little annoying to have to delete all your prefs and have to reset all your OS and AE settings just to get a background render up and running.
We're at our wits end. We've tried reinstalling the OS and AE with no luck. Same symptoms. If we didn't have to use it (because of project files we are receiving from vendors) we'd just go back to CS4, in which background rendering works fine, but that is not the case.
The other weird thing is that in CS4 with multiprocessing off, when rendering you can see that AE is using more than one processor (usually between 4-5 by the Activity Monitor, a CPU score of 400-500). WIth CS5 with multiprocessing off it always uses just one processor (a CPU score of under 100). So maybe that is a related issue.
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Process: Extension Manager [129]
Path: /Applications/Adobe Extension Manager/Extension Manager.app/Contents/MacOS/Extension Manager
Identifier: com.adobe.ExtensionManager
Version: 1.8.169 (1.8.169)
Code Type: X86 (Native)
Parent Process: launchd [70]
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Crashes Since Last Report: 2
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 2
Date/Time: 2010-11-09 23:49:28.586 +1300
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 5FC598C4-C894-4766-AE17-0DA9C72EF685
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
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1 com.adobe.ExtensionManager 0x00040cc9 CMacrFlash::Supports(wchar_t const*, wchar_t const*, wchar_t const*) const + 41
2 com.adobe.ExtensionManager 0x0000aeb9 CMacrExtensionManager::FindProduct(wchar_t const*, wchar_t const*, wchar_t const*) const + 111
3 com.adobe.ExtensionManager 0x00013253 CMacrExtensionManager::InstallExtension(CMacrProduct const**, wchar_t const*, CMacrExtension**, bool, bool&, bool, int&, bool, bool, bool, CMacrExtension*) + 2659
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17 com.apple.AppKit 0x9185a1d8 NSApplicationMain + 574
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19 com.adobe.ExtensionManager 0x00002bf9 start + 41
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edi: 0x00000066 esi: 0x00000000 ebp: 0xbfffe878 esp: 0xbfffe850
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ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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Binary Images:
0x1000 - 0xc4fe3 +com.adobe.ExtensionManager 1.8.169 (1.8.169) /Applications/Adobe Extension Manager/Extension Manager.app/Contents/MacOS/Extension Manager
0x185000 - 0x188fcf +libwchar.dylib ??? (???) /Applications/Adobe Extension Manager/Extension Manager.app/Contents/Frameworks/libwchar.dylib
0x440000 - 0x441ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x7ec000 - 0x7edfe1 com.apple.textencoding.unicode 2.2 (2.2) <6566f38ef8ee61fab9aaecfb6a81f208> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x142c3000 - 0x145bcff3 com.apple.RawCamera.bundle 2.3.0 (505) <1c7cea30ffe2b4de98ced6518df1e54b> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x16015000 - 0x1601aff3 libCGXCoreImage.A.dylib ??? (???) <ebbf9ab0f700c881f7e2f94ffedc1bdf> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
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0x914c5000 - 0x91696ff3 com.apple.security 5.0.6 (37592) <c7c68c3ba198b36d571d4b1e028a1a77> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x920d1000 - 0x9212effb libstdc++.6.dylib ??? (???) <6106b1f2b0b303b06ae476253dbb5f3f> /usr/lib/libstdc++.6.dylib
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0x926cf000 - 0x92adffef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x92ae0000 - 0x92ae7ff7 libCGATS.A.dylib ??? (???) <1339abfb67318d65c0130f76bc8c4da6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGATS.A.dylib
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0x93241000 - 0x93712fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
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0x93cbb000 - 0x93ce6fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
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0x93fe5000 - 0x93ffaffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
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0x94294000 - 0x9435ffef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
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0x94b68000 - 0x94cb0ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <cf45179ee2de2d46a6ced2ed147a454c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x94cb1000 - 0x94cbbfeb com.apple.audio.SoundManager 3.9.2 (3.9.2) <caa41909dcb5a18a94bc68cd13999bd5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x94dc3000 - 0x94dd9fff com.apple.DictionaryServices 1.0.0 (1.0.0) <7e9ff586b5c9d02b09e2a5527d98524f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x94dda000 - 0x94ddefff libGIF.dylib ??? (???) <e7d550bda10018f52e61bb499dcf445f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x94ddf000 - 0x94ddfffa com.apple.CoreServices 32 (32) <2760719f7a81e8c2bdfd15b0939abc29> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x94dfd000 - 0x94e06fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <6a6518b392d3d41ace3dcea69d6809d9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x94e07000 - 0x94e41fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x94e7d000 - 0x94fcfff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x950b3000 - 0x950b3ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x950b4000 - 0x950f5fe7 libRIP.A.dylib ??? (???) <e9c5df8bd574b71e55ac60c910b929ce> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x950f6000 - 0x95796feb com.apple.CoreGraphics 1.409.5 (???) <a40644ccdbdc76e3a0ab4d468b2f9bdd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x95797000 - 0x957afff7 com.apple.CoreVideo 1.6.0 (20.0) <587c9c8966070a7d50276db35e1c76aa> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x96082000 - 0x96115fff com.apple.ink.framework 101.3 (86) <dfa9debcd7537849d228021d1d9c0f63> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x96116000 - 0x9611cfff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x9611d000 - 0x96250fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x964ba000 - 0x964bcfff com.apple.securityhi 3.0 (30817) <020419ad33b8638b174e1a472728a894> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x964bd000 - 0x96506fef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x96508000 - 0x96562ff7 com.apple.CoreText 2.0.4 (???) <f0b6c1d4f40bd21505097f0255abfead> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x96563000 - 0x96573ffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x96574000 - 0x9687cfe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9687d000 - 0x9687dff8 com.apple.Cocoa 6.5 (???) <e9318c93615b27231498bbe585b8da98> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9687e000 - 0x968cfff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x968d0000 - 0x968d7ffe libbsm.dylib ??? (???) <5582985a86ea36504cca31788bccf963> /usr/lib/libbsm.dylib
0x968d8000 - 0x968e3fe7 libCSync.A.dylib ??? (???) <d88c20c9a2fd0676dec62fddfa74979f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x96a49000 - 0x96a49ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x96a4a000 - 0x96ac4ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x96b1b000 - 0x96b20fff com.apple.CommonPanels 1.2.4 (85) <3b64ef0de184d09c6f99a1a7e77e42be> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
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0x96c9b000 - 0x96c9bffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
0x96d02000 - 0x9709ffef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x970a0000 - 0x970acffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x97120000 - 0x97120ff8 com.apple.ApplicationServices 34 (34) <e9cd7c823062c4382d89e3c9997f4739> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
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0x97161000 - 0x9718afff libcups.2.dylib ??? (???) <a40b9403cc4a0dffefed110e1eab90c4> /usr/lib/libcups.2.dylib
0x9719b000 - 0x9719cffc libffi.dylib ??? (???) <596e0dbf626b211741cecaa9698f271b> /usr/lib/libffi.dylib
0x97372000 - 0x973f9ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x975b2000 - 0x975b2ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0xb0000000 - 0xb0004fd8 com.apple.carbonframeworktemplate 1.1 (1.1.0) /Applications/Adobe Extension Manager/Extension Manager.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHi, you can generate log files and upload them to assist troubleshooting, the procedure is described by my post at
http://forums.adobe.com/thread/747954?tstart=0 -
Other programs broken once CS5.5 installed
I ran into a strange issue.
I just got a new PC and this issue only started to occur after i installed Adobe Creative Suite 5.5. If i right click a drive letter in explorer it will hang and i will be forced to end task. if i right click a removeable disk that will work, then i can right click c: or d: and it will be ok.
Another thing is if i come to access c: or d: from within Ahead Nero v10 file explorer, Nero will stop responding. These problems started immediately after i installed CS5.5.
I tried to go to MSconfig and disable all startup items and disabled all non microsoft services. Nothing helps.
CS5.5 in itself works just fine and i am experiencing no other problems other than the 2 i mentioned above.
Any ideas?Not really. That seems rather strange as there really are no Adobe services that could explain it anymore. It was a problem up to CS4 due to that Version Cue stuff, but those days are long gone. Sounds more like a security attempting to protect your system drives because you forgot to turn it off during isntall and it never registered Adobe apps and file types as benigne, hence it is now locking up every time...
Mylenium -
Hi all,
I'm hoping this is an easy fix! I have a startup script that worked perfectly in CS4 that now complains CS5.
I get a javascript error (number 90884) 'No documents are open'. This is the script:
//DESCRIPTION: One Layer Up
for (s=0; s<app.selection.length; s++)
if (app.selection[s].itemLayer.index > 0)
app.selection[s].itemLayer = app.activeDocument.layers.previousItem(app.selection[s].itemLayer);
I'd be very grateful for some help with this.
Thanks!I recognize my handywork (
http://forums.adobe.com/thread/472211?decorator=print&displayFullThread=true) -- they weren't meant to be startup scripts. Perhaps you thought they were because you had shortcut keys assigned to them? -
Text tool broken Fireworks CS5 Mac NL
The text tool on my fresh installed Fireworks CS5 Mac (dutch language interface) is not working at all...
When i select the text tool and draw a square were i want to have the text, typing on the keyboard activates all kinds of tools in the toolbox (probably the keyboard-shortkey-letter for that tool), in stead of producing text in that square!!
What am i doing wrong? It seems to be an error in the software, but the update-mechanism says there no updates available. Thanks in advance!That's not a known problem, and I cannot reproduce it on my Mac. You might want to call Adobe technical support.
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I was hoping this might get fixed in CC, but it didn't:
Using pantone swatches in list view is much worse than in CS5. there is a lot of wasted space to the left of the colors, and the names cut off way too early.
This is one of those features that was not ported well to the new interface, and I would really like to see it go back to how it was in CS5, where it was possible to read all the names of all the colors.
I don't understand how anyone working in QA could look at this panel and be ok with it, but it's been pretty much useless for over a year now.I tried trashing many preference files, but I guess I could not find the correct one. Command-Option-Control-Shift while starting did the trick. I didn't know about that shortcut. (Good to know for some because Apple is hiding the Library > Preferences file these days.) And, my Workspaces are still there. Great!
-
InDesign CS5 OSX Lion command+option+q quits app
I have a user I've given a Lion machine to. He always used the keyboard shortcut: command+option+q to adjust kerning. But on Lion it quits the app. I've searched everywhere and nothing. Any ideas?
10.7.4
CS5 all updates installed
27" iMac i5Nope. Worked before the upgrade. Now it quits the app, not log out. Not confusing the two.
http://help.adobe.com/en_US/indesign/cs/using/WSa285fff53dea4f8617383751001ea8cb3f-6e14a.h tml
Turn off kerning for selected text
Select text.
In the Character panel or Control panel, type or choose 0 in the Kerning menu.
You can also press Alt+Ctrl+Q (Windows) or Option+Command+Q (Mac OS) to reset kerning and tracking. When you do so, kerning is set to Metrics regardless of which kerning option was previously applied. -
Illustrator CS5 OSX 10.6.7 - Shift key not working properly.
The shift key no longer works as it should in illustrator ie. doesn't constrain proportions.
I've searched around for this problem and none of the solutions have worked. I have tried restarting my mac; closing all applications and reopening Illustrator on it's own; and I have tried deleting the preferences file. All to no avail.
Thanks for any help.Managed to solve the issue. I use chrome and even then there were no chrome processes running at the time. It turns out that it was FontExplorer X Pro; which I forgot that it opened automatically on startup. It seems I have to open Illustrator first, then FontExplorer afterwards; otherwise this problem happens.
Pain in the ass but oh well. Thanks for the help. -
Is somebody here who knows whether Creative Suite 5 works under Lion or not? Thanks!
Works perfectly in my case the CS suite 5.5 design premium.
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