Music Centre encountered a problem whilst configuring for the first time ref x912

Music Station, pre loaded on my HP pavillion g6, encountered a problem when trying to register my account/configuring for the first time and gave a referemce as X912 recommending I contact customer support.   Please direct me to the site where I may remedy this

Do the following articles help at all?
Trouble installing iTunes or QuickTime for Windows
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

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