MVP List #138 February 14, 2015 – February 20, 2015

Question

The Verizon Community Forums Most Valuable Posting List is where we recognize the great work that you all, our community, continue to do each week in these forums. Even if you’re not listed below, a huge THANK YOU to all of your contributions. If you are listed below, extra kudos to you… we really appreciate you! Until next week…
Thread of the Week:
This week’s thread of the week is “Internet speeds consistently slower than paid rate.”
Post of the Week:
Thanks to misguided for your post on the thread “Need to have unused (nothing attached to it) telephone pole removed - major run-around.”
Quote of the Week:
“Can I use BOTH Verizon DSL Wireless AND DISHnet Wireless at the same time?”  reneeh947
Top Kudoed Authors: Thanks so much for your posts, guys! Kudos to you J
gs0b: 4
jnetSYNATK: 3
eljefe: 3
GugugsII: 2
viafax999: 2
MVP:                                              ​                                                  ​                      
This week’s MVP is gs0b! Thank you so much for your contributions this week! Congratulations!
Regards,
Nilsa_VZ

Answer 1

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.