My 3rdG iPod Touch is frozen on the home screen and the volume and time works but the screen doesnt, what do I do?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen. Can anyone help me out?

My IPOD TOUCH is frozen with the Apple logo sitting there on the screen. I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it. I can't turn it off. The screen will also flash as though it will turn off then goes back to the logo screen. Does anyone know what the heck is going on with my IPOD? It's reall frustrating me...ALOT!!!

- Try:
iOS: Not responding or does not turn on
- If not successful, let the battery fully drain. After charging for at least an hour try again
- If still not successful, time for an appointment at the Genius Bar of an Apple store.

My iPod touch was frozen for a several hours and whe i hooked it up to iTunes, it has the USb cable and iTunes logo. ITunes says i need to unlock my iPod, but i can't do that if it has the logos and stuff...what do i do?

my iPod touch was frozen for a several hours and whe i hooked it up to iTunes, it has the USb cable and iTunes logo. ITunes says i need to unlock my iPod, but i can't do that if it has the logos and stuff...what do i do?

See Here
http://support.apple.com/kb/HT1808

HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My ipod touch is frozen in the start up mode. I've tried to do a hard reset and it didn't work.

My 4th generation ipod touch is frozen in the start up mode. I've tried to do a hare reset on it and the apple comes up then it goes to the next screen with the loading circle and freezes up.

Try connecting the device to your iTunes library in recovery mode and restoring it using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

My iPod Touch is frozen on the iTunes music note logo and the USB plug picture. Tried resetting - didn't work. Tried restoring - didn't work. Any ideas besides throwing it out my window?

My iPod Touch is frozen on the iTunes music note logo and the USB plug picture. Tried resetting - didn't work. Tried restoring - didn't work. Any ideas besides throwing it out my window?

Does the iPod/iTunes go through all the steps of restoring the iPod? If yes then:
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Above from:
http://support.apple.com/kb/TS3694

My ipod touch is frozen on the apple icon...Any ideas???

my ipod touch is frozen on the apple icon ...how do i fix this????

hold the sleep/wake button and the home button at the same time for 10 seconds and if that don't work restore it via itunes

My ipod touch is frozen on the connect to itune screen after an update

My ipod touch is frozen on the connect to itune screen after an update. What do I do to solve the problem. The power on-off button does not permit me to reboot the system.

The BOLD may be necessary
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4436 My ipod touch is frozen on the disabled screen because my passcode was entered wrongly numerous times, how do I fix it?

My ipod touch is frozen on the disabled screen because my passcode was entered wrongly numerous times, how do I fix it?

The options are listed at the bottom of this article: http://support.apple.com/kb/HT1212. The best option is the first (listed under "If you have previously synced with iTunes"): back it up and restore it on the last computer it was synced with after setting the passcode.

My ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

my ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

hi if you have a backup on your computer you could hold the lock button and homebutton for about....10 seconds the screen will flash and it will want to be connected to iTunes connect and restore it

I got my screen fixed and the day i got my ipod touch 4th gen back the wifi doesnt work unless i hold it right up to my router. Roughly every foot I move back it loses a bar and if i leave the room it doesn't even have a signal completely.

I got my screen fixed and the day i got my ipod touch 4th gen back the wifi doesnt work unless i hold it right up to my router. Roughly every foot I move back it loses a bar and if i leave the room it doesn't even have a signal completely. Could the screen replacement have tampered with the wifi capability? Also if it helps I switched internet providers and during the time when my ipod was being fixed a new router was installed and it doesnt seem to work unless directly infront of my ipod.

Take it back to where you had the screen replaced. They messed up the connection to the wifi antenna
Installing iPod Touch 4th Generation Wi-Fi Antenna - iFixit

I put my iPod touch 2nd gen in the microwave acciedentaly what shall I do ??

I put my iPod touch 2nd gen in the microwave acciedentaly what shall I do ??

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
If defective
Apple will only give you a 10% recycling discount if you turn in an old iPod when you purchase a new one.
Apple - Recycling Program for iPod and Mobile Phones
Apple also may exchange it for a refurbished 2G for this price.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
I say not worth it for a 2G.

I have lost my ipod touch white. i know the serial no. what can i do to find it?

i have lost my ipod touch white. i know the sirial no. what can i do to find it?
last week lost my ipod and i located it last in a shopping mall. now it is offline. what i want to know is how can the serial number be helpful to me.
Also will i be apple to locate the ipod when ever it is connected to the internet, for how long?

The SN will only help identify the iPod as yours if it is recovered.
Apple will not nothing.
Report it to the police and change the passwords for all accounts used on the iPod.

I updated my ipod touch 5th gen to iOS 8.2 and left it but when i got back it was in recovery mode with a red iTunes logo and i plugged it into my computer to reset my ipod and it wouldn't do it what do i do?

I updated my ipod touch 5th gen to iOS 8.2 and left it but when I got back it was in recovery mode with a red iTunes logo and I plugged it into my computer to reset my ipod and it wouldn't do it what do I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My 3rdG iPod Touch is frozen on the home screen and the volume and time works but the screen doesnt, what do I do?

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