My 5C has just done the most recent update, yet I can't turn it on without it being plugged into iTunes through a laptop. However, I don't have iTunes on my laptop because it's my school one. Ideas please?

If you are seeing the USB cord and iTunes icons on your screen something has gone wrong with the update. You will have to restore your iPhone. The only way to do this is to connect the phone to your computer that is running iTunes.

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I just installed the most recent update. Now Firefox tries to start and then locks up.

I just installed the most recent update. Firefox starts to load and then locks up. Cannot get homepage to load or go to any other websites.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
See also http://kb.mozillazine.org/Browser_will_not_start_up

My itunes will stop working and shuts down after 5 to 10 minutes playing. I have the most recent updates. How can I repair or correct this from crashing?

My itunes will stop working and shuts down after 5 to 10 minutes playing. I have the most recent updates. How can I repair or correct this from crashing?

Hello there, jbenjaminii.
The following Knowledge Base article offers up some great recommendations for troubleshooting the issue you're describing:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I just downloaded the most recent update. Why am i having trouble with my imac?

Once I updated the OS, I began to get a grey screen. Never has it happened before. Has anyone encountered this problem? If so, what did you do to fix this?

Start with:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download the Mac OS X 10.6.8 Update Combo and update.

Has Mavericks been the most buggy update yet?

How is everybody doing who updated to Mavericks from a previous version?
It seem to me it has more bugs and glitches when comparing to any of the previous major updates (of which I have done 5).
It is just me or did others get hurt as well?

FWIW, I have Mavericks running flawlessly on two
of my Macs.
If the majority of people used some basic concepts
like these before updating, most issues would not happen:
1. Clean up any problems that currently exist. If there are
      general system issues or issues related to certain apps,
      they are likely to get worse after upgrade. This includes
      the minor nusaince issues that one may have.
2. Make sure all applications are up to date. This is one
      that many people ignore or simply refuse to do for many
      reasons. If you don't want to update your apps, don't
      upgrade the OS.
3. Make sure any third party drivers for hardware are compatible
     or have new drivers available. Again, if there are no compatible
      drivers available, don't update.
4. For those that rely on a computer for a paycheck, backup all
     data and have a plan in place to return the machine to its pre-ugrade
     state (clones or Time Machine which of the two clones seem more
     reliable for this purpose). This should must be done on a regular basis
      any way for any business as anything can go wrong at anytime.
5. Do a general "house cleaning". If you have apps that haven't been
     used in a long time, completely uninstall them. Some application developers
      like to spread things all over a system, so make sure all fragments are removed.
I will admit there are bugs in any OS upgrades, but following the above
can greatly reduce the risk of a majority of issues.

I have the iPhone 4. i just did the most recent update to ios 6.

I did this overnight thinking it would be done in the morning. it is now stuck on the iTunes, to charger cable screen. holding the restarts stuff does nothing, the same screen just pops up. when i plug it in to my mac that i got this year everything updated on it, it tells me i have to restore it. my phone is not backed up i dont want to lose all my photos. please help!

It's too late now, if you want to use the iPhone, you need to restore.
It's very Important to backup iif you have important stuff you want to keep, do it more often, especially a IOS updates.
Message was edited by: ckuan

Just did the most recent update, now I get no notifications with messages

Just updated to ios 7.1.1. now when I get text notifications in messages, I get no notifications, no sounds etc. Have checked all the settings and they are correct.
If I want to go back one update, whats the best way to do it with out loosing my info etc?

It's too late now, if you want to use the iPhone, you need to restore.
It's very Important to backup iif you have important stuff you want to keep, do it more often, especially a IOS updates.
Message was edited by: ckuan

Just did the most recent update to CC now files wont open! Please help

Hi so my adobe illustrator just updated to CC 18.1 ( <- i think) and i went to open a file that I created 2 months ago and i get a pop up window that says illustration can not be opened. this in a new place of employment for me so i have been trying to figure out how the prior person had thing configured ect . Also this is my first time with the CC( use to use CS6) but there are 2 versions of illustrator on the Mac book pro and if i use the older version which is still cc the file opens . Can anyone please shed some light on this for me
Thanks

It's too late now, if you want to use the iPhone, you need to restore.
It's very Important to backup iif you have important stuff you want to keep, do it more often, especially a IOS updates.
Message was edited by: ckuan

I just tried to install the 11.4 update (or whichever one is the most recent update as of 1/26/2014) and when it failed i tried to install manually and now whenever i try to use it, i get the following error: the application has failed to start because MS

i just tried to install the 11.4 update (or whichever one is the most recent update as of 1/26/2014) and when it failed i tried to install manually and now whenever i try to use it, i get the following error: "The application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem." Right after i click ok i then get this error: "Itunes was not installed correctly. Please reinstall Itunes. Error 7 (Windows error 126)." I tried to uninstall Itunes and then reinstall the 11.03 version but that didnt work either. I want to know if i copy all of the music in my itunes folder to an external without consolidating can i still transfer all my itunes music from my current windows xp pc to a brand new one and have my current itunes library in my new pc? Basically i just want to know 3 things: What exactly does consolidating the itunes library do? Can i copy, paste, and transfer my itunes library to an external and from there to a new pc? Will i be able to transfer my itunes library without consolidating the files?

I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.

My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I fond my computer won't let me! Any ideas?

My iPhone 5 is not syncing with my iTunes 11.3, on OSx. I have just completed all of the most recent updates and have looked into completely uninstalling iTunes but I found my computer won't let me! Any ideas?

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Downloading images used to go automatically to the last folder used to save images, even when reopening Firefox. In just the past few days, possibly coinciding wih the most recent updates, the folder defaults to the 'Downloads' folder. This is most annoyi

Downloading images used to go automatically to the last folder used to save images, even when reopening Firefox. In just the past few days, possibly coinciding wih the most recent updates, the folder defaults to the 'Downloads' folder. This is most annoying. What happened? Internet Explorer 8.0 did the same thing. This was one of the reasons why I started using Firefox to download all images. I went into Tools>Options and it only lets me set another folder. I dont want to set a specific folder I want it to always go to the last folder used. So what gives?
== This happened ==
Every time Firefox opened
== possibly when the most recent updates were installed, a few days ago

Thanks jscher 2000. I guess I didn't make it clear. "It restarts with all the addons activated, and resumes with the tabs that were open before closing it." IE, it's running fine now with all the extensions activated. Everything is OK now.
So something in the Firefox code was causing the bad behavior. It's not essential that I find out what the problem was - I'm just curious. And if anybody else has this same problem, it might be nice to have it corrected at the source.

My iphone 5 has restored to an old backup after updating to ios 7 is there any way of getting my stuff back as this has now become the most recent back up?

my iphone 5 has restored to an old backup after updating to ios 7 is there any way of getting my stuff back as this has now become the most recent back up?
also since the update it keeps resetting itself? i had a lot of stuff on there that i really wanted and alot of important info lost? please help!!

You might be able to remove the recent backup from the backups folder and the old one should be usable at that point
USE EXTREAME CAUTION WHEN ACCESS THE FILES AND DO NOT DELETE ANYTHING
Mac: ~/Library/Application Support/MobileSync/Backup/
Note: The "~" represents your Home folder. If you don't see Library in your home folder, Option-click the Go menu.
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

HT6058 Hello I have a iPhone 4 that's never been updated and I see there are three available, Should I just go with the most recent update ?

Hello I have a iPhone 4 that's never been updated and I see there are three available, Should I just go with the most recent update ?

You don't get a choice. If you decide to update, your phone will be updated to the latest iOS version available for your phone. For you, that's iOS 7.0.4.
Make sure you follow the directions here:
http://support.apple.com/kb/ht4972
The update to iOS 5.0 & higher is an erase/restore deal.

My computer is extremely slow, with the rainbow wheel appearing with every click. It is one year old, and has all the most recent updates. Why is it so painfully slow?

My computer is extremely slow, with the rainbow wheel appearing with every click. It is one year old, and has all the most recent updates. Why is it so painfully slow?

That sounds horrible. There are a number of reasons it could occur.
The first thing to do is ensure you have adequate backups, because what you describe can be a symptom of impending disk failure.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting. There are four separate parts to it; read everything first.
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Read about it here. It contains a link to download EtreCheck. Don't download it from anywhere else (such as may be found by following the results of an Internet search).
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.

I just updated my software to maverick and my iTunes to the most recent version and i can no longer transfer songs from my iTunes to my iPod

i just updated my software to maverick and my iTunes to the most recent version and i can no longer transfer songs from my iTunes to my iPod. The tracks stay gray with a stagnant circle beside them in the left column. Any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

My 5C has just done the most recent update, yet I can't turn it on without it being plugged into iTunes through a laptop. However, I don't have iTunes on my laptop because it's my school one. Ideas please?

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