My 5S phone should have 4G coverage but drops to 1x and 3G in Boston 02135. Why? How can I fix this and get better service?

My phone is an iphone 5

amob1220,  We always want to make sure you're getting the best possible service no matter where you go! That's extremely important. Your phone will sometimes drop down to 3G or 1X depending on the strength of the signal where you are. That is normal so that you still have data available when 4G isn't available. How often does this happen? Is it only in certain places? Do you have LTE at other times?  AndrewT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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