My airport is connected to an Ethernet cable and I have created a wifi network but my iPad and I phone can't seem to join it. They just keep trying. What's wrong?? Help!

I have just bought an airport express to connect to the Ethernet cable in my cabin. It's all set up all lights green and I've set up my wifi connection. But when I try to connect my I pad 3 or my iPhone 4 it finds the network but cannot seem to join it. Can anyone help?

Hello Lucy:
As I am not on the ship, I am "fishing" to see if I am able to help.
On the ships (cruise type) I have been on, there is usually a secure "ship" wi-fi network (as well as one that passengers may use for a fee) that needs a password to join. 
On your iPad, go to settings and then tap Wi-Fi.  What network are you connected to? 
When you plugged in your Airport Express, you should have been prompted for settings...including security.
Barry

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