My apple account is blocked  i forget the answers of the security question so how can I get back because I put 180$ and I cannot use them at all ..why??

I need an answer

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article(both of them list the UAE), filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105878)

Similar Messages

  • HT5312 Hi i need fast the security questions answear how can i get it ?

    Hi i need fast the security questions answear how can i get it ?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

  • TS3297 I don't know the answers to the security questions. How can I get past that?

    says I have never purchased songs with this computer before so I have to answer security questions. I dont know the answers so how do I get past this?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT1725 I forgot the answers for my security questions. How can I have it back?

    I forgot the answers for my security questions. How can I have it back?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106187)

  • I have forgotten the answers to my security questions. How can I purchase songs on iTunes? I have reset my password but it sitll requires that I answer the two questions because I have not made purchases on this computer. What can I do?

    I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot the answers to my security questions. How can I reset these?

    After owning an iPad 2 for about 7 months, I purchased an iPad 3rd gen.  I tried to purchase an app (PDF Highlighter) and upon doing so I was promoter to answer two security questions "since this is my first purchase on this device." I do not remember the answers to my security questions. How can I reset the answers?
    In addition to this issue, I went into my setting and entered my debit card information in another attempt to purchase the app. Upon doing so I was prompted to verify my payment info. The prompt asked me to enter my security code. I entered the correct code and it comes up invalid. I have tried going into setting and verifying my payment info through there as well, it also says my security code is invalid. How can I fix this issue? The app I am attempting to download is called PDF Highlighter for $6.99.  Thank you for your help.

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • I cant remember the answers to my security questions..how can i reset it???

    I cant remember the answers to my security questions..how can i reset it???

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • You changed the order of the menu for "Open in a new window" or "Open in new Tab", How can I change it back? Or how can I omit any reference to tabs? I do not use them at all.

    You changed the order of the menu for "Open in a new window" or "Open in new Tab", How can I change it back? Or how can I omit any reference to tabs? I do not use them at all.

    You can use the Menu Editor add-on to rearrange or remove menu items - https://addons.mozilla.org/firefox/addon/menu-editor

  • HT5312 I can't remember the answers to my security questions.  How do I get them.  I've built a rescue email but don't know how to have the answers sent to it.

    How do I get iTune to send me the answers to my security questions or how to reset them.  I do have a rescue email address but don't know how to have the answers sent to it.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I need to reset my Apple ID (a Yahoo account). My problem is the Yahoo account is disabled and can't be recovered and I don't remember the answers to the security questions. How can I reset my password?

    I had to reset my IPhone device to the factory setting, but when I wanted to start using the IPhone, it requires the original Apple ID which I do not recall the password. I tried to reset the password by receiving it through my Yahoo account (Apple ID) I found out that the email has been disabled due to the long period I didn't use it and can not be recovered moreover I do not remember the answers to the security questions.
    I need help on how to reset my Apple ID password as I cant not use my IPhone any more.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 I forget the answers to my security question! How can I change them?

    I forget the answers to my security questions, how can I change them?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104712)

  • My ipod wont let me buy apps etc... keeps saying this is the first time this device has been used and to sign in and answer security questions. I have had this account for years but cant remember the answer to the security questions. How can i fix it?

    My iPod touch wont let me buy anything, i've beem using this account for a couple of years and now it says that this is the first ime this id has been used on my device... it's not.... and to sign in and answer security questions. i cant remember the answers to the questions. How can i fix this without making a new account and losing all my stuff???

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT204088 I forget the answers to my security questions. How can I retrieve them?

    How can I retrieve the answers to the security questions on my iTunes account?

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I cannot purchase anything because I forgot the answers to my security questions. How can I continue to purchase songs with my account?

    I tried buying a song off of iTunes and I have the right password, however it is asking for the answers to my security questions. I don't remember them and I was wondering if I was going to be able to continue and purchase the song

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95690)

  • HT1911 I forgot the answers to my security questions. How do I get the answers to those?

    I forgot the answers to my security questions on my account. Yesterday, I went to purchase songs on a new computer, and I was asked for the answers. Since I did not know the exact answers to my questions, I was locked out of my account. Is there a way to find the answers to your security question somewhere in your account or is there a way to reset them to something I will not forget?

    apple id.apple.com

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