My apple account was hacked so cannot get my password. how do i delete my account from my phone to create a new iCloud account. It asks for a password before I can delete my account?

i am unable to delete my Icloud account off my phone as it has been hacked and I am unable to retrieve a new password. Is there anyway I can remove it?

You won't be able to remove it without the password. If you can't reset it yourself, contact the Apple account security team for your country for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, try contacting iTunes store support: https://ssl.apple.com/emea/support/itunes/contact.html.

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My apple account was hacked so cannot get my password

i am unable to delete my Icloud account off my phone as it has been hacked and I am unable to retrieve a new password. Is there anyway I can remove it?

You won't be able to remove it without the password. If you can't reset it yourself, contact the Apple account security team for your country for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, try contacting iTunes store support: https://ssl.apple.com/emea/support/itunes/contact.html.

Apple TV 2 is asking for network time before I can purchase a movie? Restarted it and still requesting network time. Wifi is connected and works. Any ideas?

Apple TV 2 is asking for network time before I can purchase a movie? Even restarted it and still did the same thing.
How do you fix this? My wifi is operating 100% connected and I can access the Itunes Movies etc. How do I get it to work again?

Welcome to the Apple Community.
If you've had it working previously, try restarting the Apple TV by removing ALL the cables for a 30 seconds, or a restore if the problem persists.

I changed my apple id and password online, next time i turned on my computer icloud pops up asking for a password with my old apple id. i enter my password and it doesnt work, how do i change my iCloud id to my updated apple id?

I changed my apple id and password online. The next time I turned on my computer, iCloud popped up asking for a password, but displaying my old apple id. I tried signing in, but I think because it is my old apple id listed it doesnt let me. Anyone have any idea how I can update the iCloud apple id and password to reflect that of my apple id?

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I changed my email address for my Apple ID but my phone doesn't recognize my new email it keeps asking for my password for my old email

I changed my email address for my Apple ID. When I want to use iCloud my iPhone doesn't seem to recognize my new email it keeps asking for my password for my old email. I can't update the new address it keeps defaulting to my old one.

Hello TirEoghain,
Thanks for using Apple Support Communities.
First I would like you to try the instructions below to sign out of your iCloud account, and then sign in with your new Apple ID.
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Take care,
Alex H.

I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

Thanks for replying, I'm a real techno-cretin. What do you mean by not using the backup? I'm busy trying to restore my new phone and it's doing a 6 hour download with updates. Can I restore the data from my old phone backup onto the new iPhone 4S when the download is done?

I'm unable to delete a message. When I select edit and hit the red ( | ) button it reverts back to (-) before I can delete the message.

I'm running IOS 4.3.3(8J2) on an Iphone 4. When I try to delete a message by editing and then selecting the red (|) before I can delete it the delete button goes away and reverts back to the . I also noticed since this has started that my battery drains quite quickly now. Is this a bug in the current IOS release?

I'm having the EXACT same problem! I look forward to getting an answer since no one seems to know why this is happening.

Backed up my old phone to my computer. trying to sync new phone and retrieve old info. It is asking for a password. I never gave it one. How do I get to my stuff????

backed up my old i-phone 3 to my computer. tried to sync new i-phone 4S to computer to restore info. It is asking for a password. I never assigned one. How do I get to my info????

iTunes will recognize your new phone as a different device from your old phone. Do you have any information on your new phone that you want to save? Restoring to the backup of your old phone will overwrite your data and settings with those of your old phone. If you want to save any data on your new phone, you'll need to do this first. After doing so, connect it to iTunes, right-click on the name of your phone on the left side and select Restore from Backup, when prompted, selecte the backup of your old phone to restore from.

HT1688 when trying to download apps on my daughters new iphone it is asking for answers to my security questions. this account was set up a few years back, and the questions its giving me, i do not think they are the questions that i picked. need help

my daughter is trying to download apps on her iphone and it keeps asking for answers to my security questions. the problem is, the questions its asking are not the questions i picked....i do not know the answers. how can i get around this?

I was told that if you reset the password then u can get in and reset the security questions, but I am having problems with it. Apple also has a page on it in there support area, u just have to type it into the search engine and it gives u a list a messages about security questions and support pages.

I can't install 8.11 on my iPhone 5 because I can't sign in to the iCloud. I asks for the password to an old Apple ID whose email I no longer have access to.

iPhone 5 64 GB

If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

HT1620 Apple are asking for a pin before I can download IOS 7.1.1. I do not have a pin. Help plase.

How do I find a password pin...Apple asking for a 4 figure pin before I can install update IOS 7.1.1. Any ideas please?

The iOS upgrade is seeking whatever code you use to unlock your iOS (iPhone or iPad) device; your device passcode or PIN or password you're using to secure your device.
If you've forgotten the PIN or password that you had originally configured to unlock your iOS device, there is a reset sequence.

My yahoo account was hacked and ipad does not respond

My yahoo account was hacked and cannot get my ipad to accept my account again and new password

The money was stolen off of gift cards stored on my itunes account, and I did close the card on the account. I have changed my infortiona security wide but kept the rest of the changes they made to my account as proof. It has indeed been 48 hours since I conta cted them, and still no response. Also on this forum others have reported the same thing happening. Very sad I cannot even call Itunes about this. Thanks for your response.

I am unable to sign into icloud. When asked for my date of birth I receive a message that my dob does match Apple's records. I don't remember setting a different password for icloud.

Since I replaced my iPhone 4 with the 5s I have been unable to access icloud. When asked for my password I receive the message that it is not valid. wehn using the security questions the system does recognize my date of birth.

You can have the password reset sent to the email address associated with your ID, as explained in the second option here: http://support.apple.com/kb/HT5787. If you don't have access to the email address, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.

TS2580 When I go to update my web page I am asked for a Password, which I have forgotten how can I reset this.

Since the cahnge over from Mobile Me to Icloud I am asked for a Password which I do not know how can I reset this. Amelia

Without or without a password, you CANNOT publish to iCloud.
MobileMe went offline in June last year. You received reminders in the mail.
You have to find another webhost.
Browse this forum, since it has been discussed several times a day every day for the past two years since it was announced.
Or wait for these answers to be delivered.
Anyway, your password is in the keychain.app .
And it is probably the same one you used to login here to post your message.

My iPad has been hacked I cannot get into hotmail through mail also I get the apple message ,incorrect password even though this is correct what can I do

My iPad has been hacked I cannot get into hotmail through mail also I get the apple message ,incorrect password even though this is correct what can I do

From your description it sounds like your Hotmail account was compromised. Does anyone else know the password and could they have changed it?

My apple account was hacked so cannot get my password. how do i delete my account from my phone to create a new iCloud account. It asks for a password before I can delete my account?

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