I can't install 8.11 on my iPhone 5 because I can't sign in to the iCloud.  I asks for the password to an old Apple ID whose email I no longer have access to.

iPhone 5 64 GB

If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information.  Note: this only deletes the account and any synced data from your phone, not from iCloud.  Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

Similar Messages

  • I had to change my Apple ID because it was using an email I no longer have access to.  I cannot update apps.  HELP

    I had to change my Apple ID because it was using an email I no longer have access to.  I was able to change it just fine.  Now when I try an upodate my apps, it brings up my old Aple ID name so I am unable to update my apps.  How do I change the that?

    Hi tabby4800,
    Welcome to the Apple Support Communities!
    It sounds like you may have created a new Apple ID and not edited the old one. Any applications that were downloaded from the old account will need the Apple ID and password from the account that downloaded them to update. You can either enter the password for that account or delete the applications and download them fresh from your new account to resolve this issue. Please refer to the following discussion for further information. 
    Changed all settings to new ID but Apps still d... | Apple Support Communities
    Have a great day,
    Joe

  • My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?

    My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?

    Didn't work but thx
    Mark Flohr
    [email protected]
    949-636-3069

  • HT4436 When I first purchased an iPhone, I used an email I no longer have access too when creating my account.  I've changed this email for my regular iTunes account, but the cloud defaults to the old email address as the account.  How do I change this?

    How do I change an iCloud account using an old email address I no long have access too?

    Welcome to the Apple community.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. Is it Lion?

    I have set up a Netgear dual band modem which works well with the iPhone and an older MacBook, but with this brand new MacBook it asks for a password every time I reopen the computer and open safari. As you can imagine this is very annoying. It says I am not connected to the internet and offers me a choice of nearby networks including mine and then asks for a password when I select it. Why does it do this with our new MacBooks (also with my son's brand new one) and not with the iPhone, iPad and older MacBook? They happily automatically connect to our network after entering the password just the once.

    Sig, I appreciate you trying to be helpful. I have no idea what issues you were having or what issue exactly pgrounds has been having. Your assumption that everyone's set up is the same as yours is false however. There are many many documented WiFi issues that are a result of Lion installs. Many have been solved by 10.7.1 and 10.7.2. Others have been solved by a large variety of work arounds. Others have not had their issues solved yet.
    I am one of those. I have an IT background, and I spent the better of five hours digging up workarounds and attempting all of them. For the benefit oh anyone who is having similar issues, I have posted links to all of those workarounds here. None of them worked in my case, but hopefully they will help pgrounds or others.
    So, once again, if you have a new idea, I'd love to here it. But if it has already been posted in one of these links, it's not helpful, let it go.
    http://osxdaily.com/2011/07/22/wifi-dropping-in-os-x-lion-fixes/
    http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/
    http://blog.chron.com/techblog/2011/09/want-to-really-repair-permissions-on-your -mac-try-this/

  • I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new passw

    I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?

    If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information.  Note: this only deletes the account and any synced data from your phone, not from iCloud.  Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

  • My ipad was restored on my mom's macbook. then i hooked it up to my computer renamed it etc. but i can't sign in to the itunes store it keeps bringing up her email address not mine. how do i switch it to mine.

    my ipad was restored on my mom's macbook. then i hooked it up to my computer renamed it etc. but i can't sign in to the itunes store it keeps bringing up her email address not mine. how do i switch it to mine.

    You can log out of the account on the iPad by tapping on the id in Settings > iTunes & App Store and then tap 'sign out' on the popup - you can then sign in with your account/
    If you synced any of your mum's apps to the iPad from your her computer then they will be tied to her account, so only her account will be able to download updates to her apps

  • I want to restart my iPhone 4 as I have simply purchased an  5c  want to sell my iPhone4 but I made a new Apple id and I forgot the password to my old apple id and security questions also I tried the email way but nothing came through what do I do?

    I want to restart my iPhone 4 as I have simply purchased an  5c  want to sell my iPhone4 but I made a new Apple id and I forgot the password to my old apple id and security questions also I tried the email way but nothing came through what do I do?

    Hi If you use a new Apple ID when setting up new iPhone Any music or Apps you have paid for will be lost. If you want to use your Apple ID that you have go to apple/support/id/apple.com. Cheers Brian

  • I have an old email address that i used as an apple id yrs ago. i no longer have access to that email nor password. how do i get into that acct and change it to my current id?

    I have an old apple id/email that i no longer have access to. So when I'm trying to sync my iphone to my computer/ itunes it's telling me that i will loose songs etc.. if I dont authorize that acct... I have  no way to access that account. I have a new acct that I've been using and need to connect them or some how merge them and get rid of the old one.  Any help please!!!

    Good question. The people who can help update your Apple ID to an accessible email address are atexpresslane.apple.com
    After you've navigated there...
    Choose iTunes
    Choose iTunes Store
    Choose Purchases, Billing, ...
    Choose topic not listed
    In the box that appears type "no longer have access to my Apple ID email address and I need to reset my password. do not know security questions" (this will allow you to schedule a call to resolve the issue)
    Click Continue
    Click "Schedule a Call"
    Someone will contact you to resolve this issue.
    In the future, you might using only email addresses that you can access permanently.

  • I can't get into my mail without being asked for my password and its stored in keychain and not having trouble on any other device except my macbook

    I have been having trouble signing on for several days to my email accounts. Everytime it asks for my password and the keychain box pops up. I retype it and it returns. I even went under mail preferences and changed it and it will not let me on. I have an iPad and an iPhone and can access it that way (so I know the password is correct) but not on macbook. Any help would be appreciated.

    David:
    Welcome to Apple Discussions.
    +I set up an access code to the hard drive in order block the other user's access...+
    Can you explain exactly what you did? That may help explain your situation.
    When you try to boot normally, explain exactly what happens.
    Have you tried starting up in Safe Mode?
    Please post back with updated information.
    Good luck.
    cornelius

  • I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes., I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes.

    When I opened my App Store today, I found 6 apps needing update.  I clicked “Update All” and there popped “Sign in to iTunes Store” and asked me to enter the Apple ID password for <my account>.  I entered my password for the Apple ID but it said “Your Apple ID or password is incorrect.” Since I entered incorrect passwords many times, I had to reset my password two times already.  I want to update the apps on my phone. But, I can’t , and this is tiring, exhausting, and frustrating.  My questions: (1) Why is iTunes asking for a password for an old account  when I changed that already? (2) What to do now - Do I sign out of iTunes, delete the account and create a new one?
    <E-mails Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
    Is the old account a completely different iTunes account, or is it just a previous primary email address on the same account ? If it's a different account then all content that you download from the store is tied to the account that downloaded it, so only that old account will be able to download updates to its apps.
    If it's the same account, just a previous primary email address, then what id shows at the bottom of the Featured tab in the App Store app on your phone ? You could try tapping on that and log out of it and then log back in with the updated version and see what id then shows for updates.

  • Can't change my apple id on iPhone because i don't have the password to my old apple id - any suggestions

    I can't change my Apple ID on my iPhone because I don't have the password for my old Apple ID which the system requires.  Any suggestions would be appreciated.

    Perhaps if you visited the "Manage My Apple ID" site you could recover the password to the old Apple ID.
    https://appleid.apple.com

  • Can't upload music from iPhone. put it on the phone on a old computer with a cd i no longer have. need help

    used an old cd i no longer have with a computer that broke. trying to get music from phone to computer.

    The music sycn is one way - computer to iphone.  The only exception is itunes purchases.
    Have you failed to maintain a backup copy of your computer?

  • HT204053 I changed my Apple ID (email address) to a new Apple ID (email address), but my iPhone is asking for my password on my old email address which has been discontinued, now I can not get into iCloud or add Apps because the old email and password do

    I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password.  It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone.  How do I get my new Apple ID assigned to my phone(s)?

    Welcome to the Apple Community.
    If it's iCloud that is asking for these details:
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.
    If it's iTunes asking for these details:
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • Ok I have reset my ID after signing out but when I go to Apps update it asks for a password using my old email address????

    I have reset my I D but when I go to update apps it asks for password using my old email address???
    How do I overcome this issue???

    So how do I update apps that are tied to an old ID ?? I do not remember the old ID as the Apps were downloaded a long time ago

Maybe you are looking for

  • Missing iPhotos app on iCloud

    I have My Photo Stream set up on my iPad and it shows I have several photos saved to my iCloud account, but I don't even have an iPhotos app on my iCloud account. Why is that? How can I get the app on my iCloud account?

  • Podcast Download error (-50)

    I can subscribe to a free podcast but when I try to download an ! with a little grey circle around it appears to the left and gives me the following error message... There was a problem downloading "Podcast name". An unknown error occurred (-50). Ple

  • Acrodist.exe error, cannot open Illustrator

    Since my PC crashed on Monday and has since been repaired, I've been getting the above error upon attempting to open Illustrator CS4, and Illustrator won't open at all. Bridge, Photoshop, and InDesign are all fine, but Acrobat doesn't open either. An

  • Is is possible to join Invoice Distribution tables to GL or SLA ?

    Hi, We want to get the Sub Ledger (AP) Distribution Information and GL Details in one query. Is it possible to join GL/SLA Tables to AP Distribution Tables without using XLA_DISTRIBUTION_LINKS Table?. Thanks, Sunny

  • Registering for Starter edition 3.0 a problem

    I am trying to register my starter edition but it won't connect to the site. I keeps telling me that I must make sure the web address is correct? Now I cannot get my unlock code. PLEASE HELP. Erika Nortje [email protected]