My Apple TV is no longer showing any of my purchased movies or TV shows

My Apple TV is not showing any of the movies or TV shows that I purchased. They used to be there under the "Purchased" section of movies and TV shows, but now the list is empty. How can I get them to show up again?

Hey taraannie,
You may want to make sure that your device is still associated with your Apple ID:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627
You may want to also sign out of your Apple ID in the settings of your Apple TV, then sign back in to make sure that you are connected with your Apple ID. Take care, and thanks for visiting the Apple Support Communities.
-Braden

Similar Messages

My Apple TV 1st gen will now no longer play any of our iTunes music, although it shows a speaker symbol when you select play on the track. Please help?

My Apple TV 1st gen will now no longer play any of our iTunes music, although it shows a speaker symbol when you select play on the track. Please help?

Are you streaming or syncing you music? Sounds like you're streaming music directly from iTunes.
There can be many different issues. First, try power-cycling you wireless router (leave router disconnected for about 1 or 2 minutes) to refresh the wireless communication betweek both devices.
Make sure all software updates have been installed, for Apple TV and iTunes.

I'm trying to back up my phone and itunes states I can't authorize more than 5 computers with this apple ID, I no longer own any of the other computers I supposedly authorized my account on. What now? I can't back up my iphone.

I'm trying to back up my phone and itunes states I can't authorize more than 5 computers with this apple ID, I no longer own any of the other computers I supposedly authorized my account on. What now? I can't back up my iphone.

Use the Deauthorize All command documented in this article, or if it isn't an option, the 'contact iTunes Store support' link at the bottom of it.
(115000)

Purchased movie does not show up in Apple tv

Hello,
I just bought a movie (Valkryie with Tom Cruise)...and for some reason it does not show up in my purchased movies on any of my devices (Apple TV, iPhone) and it also does not show up as purchased in my iTunes library.
This is the only movie where this has happened. Even stranger, I could not find the movie via Apple TV (not even by search) but could find it in iTunes (bought it and it downloaded to my Macbook). Even after it downloaded, it still does not show up in my other devices.
ANyone have any ideas??

Apple has not reached a deal with all movie studios to allow the re-downloading of purchased content. The likelihood is that the movie you have purchased is from a studio that has not licensed its products for re-downloading.

HT201317 My photostream in windows 7 PC does not shows any pic. when i click on slide show it start showing me slide shows of pic but when i try to copy files i cant do as no photo is viewd in list mode. This problem has arised since IOS is updated.

My photostream in windows 7 PC does not shows any pic. when i click on slide show it start showing me slide shows of pic but when i try to copy files i cant do as no photo is viewd in list mode. This problem has arised since IOS is updated.I reinstalled my icloud and checked if icloud sharing is ON. I can see pic in my photo stream in PC only in slide show mode. While in list mode it shows pics before i actually click on photostream folder. My phone memory is out becose of bunch of photoes. How do i copy my photostream photoes.

Hi all. I can’t tell you how to solve your iCloud 3.x issues. Heck, I don’t think they’re even solvable.
But if you had a previous version of iCloud that was working correctly then I can definitely tell you how to solve the “iCloud Photo Stream is not syncing correctly to my Windows 7 PC” problem. …without even a re-boot.
Log out of iCloud 3.0 and uninstall it.
Open My Computer and then open your C:\ drive. Go to Tools/Folder Options and click on the View tab. Select the “Show hidden…” radio button and click on OK.
Open the Users folder.
Open your user folder
Open ProgramData (previously hidden folder)
Open the Apple folder – not the Apple Computer folder.
Open the Installer Cache folder
In Details view sort on Name
Open the folder for the newest entry for iCloud Control Panel 2.x – probably 2.1.2.8 dated 4/25/2013
Right click on iCloud64.msi and select Install.
When finished, the synching between iCloud and your PC will be back to working perfectly as before the 3.0 fiasco. The pictures will be synched to the same Photostream folder as before the “upgrade”. Now all you need to do is wait until Apple/Microsoft get this thing fixed and working before you try the 3.x upgrade again.
I think the iCloud 3.0 software was written by the same folks who wrote healthcare.gov with the main difference being that healthcare.gov might eventually be made to work.
For those of you who hate to go backwards, think of it as attacking to the rear. Which would you rather have, the frustration of no synching or everything working on an older version?
Good luck…

HT4539 how to move my purchased movies and tv shows from apple tv to pc

how to move my purchased movies and tv shows from apple tv to pc or to nas drive because my apple tv storage is full

Welcome to the Apple Community.
Did you try restarting the router.
Are you trying to watch them from the internet or a library on a computer.

How can i make apple tv 3 store all my purchased movies and tv shows onto a hard drive somewhere in my house

Currently my apple tv 3 downloads movies/shows when I want to watch them. I'd prefer if it downloaded everything already and it is all available locally without having to download gigabytes from the internet.
Q: How can i make apple tv 3 store all my purchased movies and tv shows onto a hard drive somewhere in my house?
a) Impossible
b) Link my apple tv 3 to a computer running itunes
c) Link my apple tv 3 to my Apple Time Machine
d) purchase an external USB drive and plug it directly to the apple tv 3
e) purchase a NAS drive and configure the apple tv 3 to use it
f) [your answer here]
Thank you,
Chris

Hi! Dwagner, once again ...
I've just got my Mac last friday ... i'm still getting amazed with this new world to me ... eehe .. quite different ... but
... "i can do it, i can do it" eheeh
i'm in that period that a new question appears at almost every mouse click ... lol
so ... can you help me (once again) ..
you said you had your hard drive with this settings...
"You can partition for OSX (extended Journal) - read/write by only OSX or read only by Windows via BootCamp
You can partition for Windows (NTFS) - readable by only Windows
OR - you can format with ex-FAT and this is read/write capable for both operating systems."
how did you formated the partition in NTFS ? ... on the mac? using the "disk utility" ? or did you use another program to do so ...?
i hope i'm not "bugging" you ... this might be a silly question for most of people ... but right now ... it's a major question for me ... ehehe
once again Obrigado (Thank You)
Rui from Portugal

AppleTV will not sync purchased movies or TV shows

ATV will not sync my previously purchased movies or TV shows. I have no problems syncing personal MP4 identified as moves or TV, all music, podcasts and photo's. I haven't made any (non-iTunes)software or hardware changes. Problem began about the time of the latest iTunes release, but I'm not sure of the cause. I have followed all WC's suggestions: Updated all iTunes and ATV software, de and re-authorized, moved .xml file out and back. Even reset factory settings on ATV.
Regardless, I get the "cannot contact iTunes Store" or the "check firewall port 8 whatever". Well, I have no problem getting to the iTunes store and they take my money easy enough...my ports are wide open, so what gives?

I am also having this problem. TV shows seem to be ok. 1 purchased movie has synced. I have a total of 4 movies. the one purchased movie is showing in the ATV devices section of itunes in the purchased and purchased on apple tv folder. it also appears in the movies folder on itunes. The other 3 movies do not show in the purchased folder or purchased on ATV in the ATV folder in itunes. They do appear on the ATV device however. I have read some posts indicate that movies cannot be synced from ATV to Itunes when purchased on ATV. I do not believe this to be true and because one movie is on itunes and ATV in itunes and I am able to sync back and forth with ATV through itunes. I have had a hardware change to my system with the Airport extreme but it is still letting me sync the one movie back and forth. It seems odd that the other movies are not showing up in my purchased folder in itunes.

I can't see any button to purchase movies, music on Itunes Store on my PC (Windows XP SP3). Latest version of Itunes is installed.

I can't see any button to purchase movies, music on Itunes Store

Do you mean that you don't get purchase buttons against items or that those categories don't show on the store homepage ? If the latter then not all content types are available in all countries - a full list of what is available where is shown on this page : http://support.apple.com/kb/TS3599

Purchased movies and tv shows won't show up in iTunes on my Macbook Air

So, I have recently begun purchasing movies and TV shows through iTunes in an attempt to further enrich my Apple ecosystem (and to have awesome movies to watch on a 5.5" screen ). I have had mixed experiences with this transition and am still having issues. For example, my Apple TV worked fine with all my purchases instantly -- no problem there. My Mac Mini takes a bit but it sorts itself out in no time. My iPhone 6 Plus, however, has failed at showing new purchases in the cloud in the videos app (for example, I purchased Doctor Who Series 8 and wanted to watch an episode the other day but was disappointed to find out that it wasn't available in the cloud). My Macbook Air though.. absolutely no movies or tv shows show up in iTunes. I can download them from the purchased section of the iTunes store, but at 2-3 GBs an episode, and the limited memory of a Macbook, I have only condoned a desire to stream them through iCloud.
Yet I can't figure it out. Why aren't my shows and movies showing up at all in iTunes? All of my iTunes match songs show up just fine. I have checked and nothing is hidden, so I am literally stumped.
If anyone could help me understand why, that would be great. And if anybody knows what is going on with my iPhone's video app, that would be awesome too.
Thanks in advance,
Dylan

Oh alright -- I manage to resolve my own stupidity quite abruptly, actually.
Shortly after posting this, I annoying took another gander at iTunes Store settings. To my own idiocy, I must have unchecked "Show iTunes purchases in the cloud" at some point. In my defense, though, the availability of songs in iCloud threw me off quite a lot.
Ha ha -- anyways, if anyone else is having the same problem, check there.

I have lost all my purchased movies and tv shows on my iTunes

Please help as i have lost all my purchases on my apple tv how do i recover these?

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If the above doesn't work, it is reported iTunes Support permitting a second download when asked nicely, but they are in no way obligated to do this. Go to https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column; third column click 'Purchases, Billing & Redemption' and proceed from there.

Purchased Great Gatsby and it doesn't show up in my purchased movies, and it will only let me view the Extras.

I purchased the Great Gatsby, and when I say I want to play the movie now, it takes me to the Extras Preview but doesn't let me play the movie, and there is no play option anywhere. It also doesn't even show up in my purchased movies section. Any thoughts? I am able to download it to my computer, but I want to watch it on my tv, not my laptop.

I would report it to iTunes Store support - I think you are saying that you were able to play it via the Computers icon from your laptop - this mode does not support Extras (typical as that's how I'd use them but can't as you cannot download Extras to iTunes any more).
There are several examples of people trying to play movies from the cloud where the menu does not have the play option.

Why can't I purchase movies or tv-shows in Norway?

I was wondering why I can't purchase movies or TV-shows from iTunes. I'm from Norway, so my account is registered i Norway. Apple don't sell Apple TV i Norway either. WHY?!

Because Apple doesn't have permission to sell enough movies and TV shows in Norway to open sections for them in its iTunes Store.
(58694)

I have purchased movies and tvs shows and i cant see them on my itunes account?

I have purchased movies and Tv Shows and I cant see them on my itunes Account?

Hi Applefreak411,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT4743 Can purchased movies or TV shows be burned onto a DVD?

Can purchased movies and TV shows be burned onto a DVD?

Only to a data DVD for storage and transport, not a video DVD for playback outside of iTunes.
(75817)

My Apple TV is no longer showing any of my purchased movies or TV shows

Similar Messages

Maybe you are looking for