My apple tv is really slow, wont load

I played a movie for my granddaughter yesterday without any problems.  Today she wanted to watch the same movie, but it will not load.  I have rebooted my computer re started apple tv and it still wont play.  Can someone help me??

Welcome to the Apple Community.
Have you also tried restarting the router.

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  • TS1398 My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed!  My iPhone 4s and daughters'  ipad2 have no problems at all. Any ideas anyone?

    My ipad3 seems to have connection issues. It is wifi only but keeps losing the connection and is really slow in loading pages - a bit like dial-up speed!  My iPhone 4s and daughters'  ipad2 have no problems at all. Any ideas anyone?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
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    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
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    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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    Welcome to the Apple Discussions!
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    I don't know if this is still a problem for you, but I first noticed it when I upgraded to 7.2 in Tiger.
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    Those QuickTime items seem Kosher enough..
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        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM
    Video Information:
        NVIDIA GeForce 9400 - VRAM: 256 MB
    System Software:
        OS X 10.9.1 (13B42) - Uptime: 1 day 17:29:18
    Disk Information:
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) /: 391.48 GB (245.88 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 107.76 GB (94.95 GB free)
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    USB Information:
        Apple, Inc. Keyboard Hub
            Mitsumi Electric Apple Optical USB Mouse
            Apple, Inc Apple Keyboard
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        Apple Internal Memory Card Reader
        Canon MX870 series
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
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    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
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        [System]    com.carbonite.launchd.carbonitedaemon.plist 3rd-Party support link
        [System]    com.crashplan.engine.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
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        [System]    com.carbonite.launchd.carbonitealerts.plist 3rd-Party support link
        [System]    com.carbonite.launchd.carbonitestatus.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.crashplan.javacheck.plist 3rd-Party support link
        [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link
        [not loaded]    com.google.keystone.agent.plist 3rd-Party support link
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
        [not loaded]    uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
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        Adobe Bridge CS4
        CrashPlan menu bar
        ClamXavSentry
        AdobeResourceSynchronizer
        Canon IJ Network Scanner Selector2
    Internet Plug-ins:
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link
        Musicnotes: Version: 1.18.9 3rd-Party support link
        AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
        Silverlight: Version: 4.0.51204.0 3rd-Party support link
        Flash Player: Version: 12.0.0.38 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
        EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link
        Scorch: Version: 6.1.0 3rd-Party support link
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 1.9 - SDK 10.9
        AppleAVBAudio: Version: 2.0.0 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
        WebEx: Version: 1.0 3rd-Party support link
    3rd Party Preference Panes:
        Carbonite  3rd-Party support link
        Flash Player  3rd-Party support link
        Flip4Mac WMV  3rd-Party support link
    Bad Fonts:
        None
    Old Applications:
        /Library/Application Support/Microsoft/MERP2.0
            Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
            Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
        Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
        /Library/Application Support/Carbonite
            CarboniteDaemon:    Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
            CarboniteStatus:    Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
            CarboniteAlerts:    Version: 1.1.14 build 604 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011/Office
            Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011
            Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
        Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
            /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 364.60 GB Disk used: 135.61 GB
        Destinations:
            Time Machine Backups [Local] (Last used)
            Total size: 2 
            Total number of backups: 169
            Oldest backup: 2011-04-10 20:10:19 +0000
            Last backup: 2014-02-04 22:28:22 +0000
            Size of backup disk: Excellent
                Backup size 2  > (Disk size 364.60 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU:
            16%    Solavant Demo
             9%    mds
             3%    CarboniteDaemon
             2%    WindowServer
             2%    EtreCheck
    Top Processes by Memory:
        348 MB    firefox
        217 MB    clamd
        135 MB    mds_stores
        106 MB    Mail
        102 MB    softwareupdated
    Virtual Memory Information:
        794 MB    Free RAM
        1.70 GB    Active RAM
        443 MB    Inactive RAM
        587 MB    Wired RAM
        1.13 GB    Page-ins
        896 KB    Page-outs

    Fixing a Mavericks Installation Problem
    How to manage a failed OS X Mavericks installation | MacFixIt - CNET Reviews.
    Try these in order:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
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    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

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