My apple tv saying not connected to itunes - yet it is
my apple tv shows all the icons of movies etc, plays some You tube stuff but not others.
SHows movies icons and pics, but when i try rent it shows rented, but when it i try play the movie it says not connected to the internet, yet it is
I have the latest software updated, i also tried restarting a couple of times in settings.
I have unplugged the device and reconnected
none of this is working.
internet connection in my house is fine since all other wifi dependent devices work seamlessly
Do you have your Apple ID entered on your ATV and home sharing turned on both the computer (iTunes) and the ATV?
Similar Messages
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When I sign in with my password and apple ID on my apple TV it bow says "Not connected to iTunes store"?
I searched for you and found this answer:
com.apple.appleaccount error 403 is the "best guess" error presented by IOS 7 when it see's the 3 user creation limit is reached and you attempt to create a new ICloud account by logging into ICloud on phone that has used all 3 account creation limit set by Apple.
Fix: go to a different Apple device that has not burned up its 3 per device ICloud account creations and setup the account there.
NOTE: you will use up one of the 3 maximum ICloud account creations on the device you use. -
Apple TV says to Connect to iTunes
Apple TV says to Connect to iTunes, with no other options to do. once it is plugged into iTunes it says to update and restore it, once done it will not restore.
Error: it was unable to restore
I have tried updating iTunes, plugged in a network cable.
I moved houses to the network connect will be different to what it was connected to before. It hasn't worked since
its an Apple TV 3
Any ideas?
Thanks
MoniqueI assume it detects it?
Do you have a different microUSB cable to try - some don't work well.
Also remove any non-essential USB devices/hubs.
Did you follow the power instructions exactly as described here:
Restore your Apple TV (2nd and 3rd generation) - Apple Support -
I can not get my Library back on Itouch. Itouch shows not connected to itunes on screen
What do you mean by "Itouch shows not connected to itunes on screen"?
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HT1595 My Apple TV 2 NOT connected to Ethernet, yet doesn't connect to wifi. HELP!
My Apple TV 2 is NOT connected through Ethernet, yet it keeps telling me: "To switch to wifi, disconnect the Ethernet cable from your Apple TV". Every time I restart or reset, it randomly works for a while and then displays the same message again.
You need a remote to setup the network in order for the remote app to be recognized.
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Frozen on apple logo and not connecting to iTunes
I've had my iPod Touch for one year and then suddenly the other day, without having done anything, it got stuck at the apple loge starting page, but with a "broken" apple (see pic: http://i48.tinypic.com/i405tw.jpg ) I've tried tuning it on and off with the home and on/off button. I've tried letting it drain of battery and complete recharging it, and I've tried making it connect to iTunes by holding down the home button, but the only thing that happened was this: http://tinypic.com/r/20avrt5/6
Does anybody know if there's anything I can do?Mine is 14 months old and I put it into sleep mode yesterday and this morning it would only show the Apple logo for a few minutes and them it showed me the battery with a very small red line (all but completely dead). iTunes didn't recognize it either. I searched and tried everything I could find the net for about 6 hours (what a waste of my time) but, I found the solution on a Mac forum that worked for my 32gig 2nd gen iTouch. I had to do a full restore but now it seems to be working fine.
This is the link to where I found the answer:
http://forums.macrumors.com/showthread.php?t=447185
Here's the info from the post if you don't want to read everything:
Quote:
"Originally Posted by vegas-steven
try and do this:
1. start iTunes.
2. plug the ipod into your computer
3. hold the power (on top) and home (on front) buttons for a few seconds.
the ipod should power up, and if if is screwed up, will be in recovery mode... from there iTunes will tell you that it finds your ipod in that mode, and needs to restore it.
just click restore, sit back and it should work again.
did you hack it at all?
if you did not hack it, and that doesn't work, call applecare and see what they say. maybe it is faulty?
still, from my experience with my friends ipod that i made 100% unusable, there is a way to restore even the most broken ipod as long as it has a battery charge.
i suspect a small portion of the memory is dedicated to keeping emergency boot files that allowed you to restore, no matter how bad things get." End quote.
It seems to be working fine now. I suspect the 3.1 update is what caused the problems because before I PAID to install it everything worked fine for 14 months.
Words of caution...."If it ain't broke...don't fix it." -
Apple TV 2 not connecting with iTunes
I have an ATV2, with latest software; an iMac with latest OS; and an MacBook Pro with the latest OS; all with the latest version of iTunes. I use a wireless network. I do not have an virus protection (other than what came on the Mac.) The firewall on the mac has everything turned on.
Last week, I could watch stuff from my iTunes library on ATV. This week, I cannot. I can access the Internet via ATV and watch YouTube and rent videos. But the "Computer" screen on ATV shows my iTunes account details, but does not let me select anything. (Last week, I could select my iTunes library and photos from my computer).
Home sharing is turned on -- on both Macs and on ATV -- all using the same account. I can access the iTunes library from computer to computer.
I can't see my ATV in any iTunes program. And I can't access iTunes libraries from ATV -- at least not this week.Have same problem and i have done the suggestion still not work.
My apple tv2 able to connect to internet (watch youtube)
My computer same able to connect to the internet.
My iphone same able connect to internet. all connected wirelessly.
Iphone able to connect to computer using remote app
All use same account id and same network
On preferences>firewall i have include itunes for incoming allowed
I have no little snicth running
Apple tv2 not jailbreaked
Problem:
My itunes cant see apple tv (both preferences and from right bottom wher remote speaker should)
Apple tv2 cant connect to computer.
iphone cant do airplay to apple tv2
This problem happen on and off some time work some time not.
When its happen what i do is restart the router but this trick doesnt always work.
Dont know much about networking... help. -
My Apple TV will not connect to ITunes...
I keep getting a error message telling me to open a port through my firewall to 3689, and Multicast DNS to 5353. I have completely disabled all firewalls on my computer (Windows, and Iolo) and I still CANNOT connect to Itunes. This is becoming very frustrating. I took it (My Apple TV) to the Apple Store, and was told that it worked fine there. WELL, IT WON'T WORK ON MY PC!!!! When I bought this product, it said nothing about opening ports, and disconnecting firewalls...
As the tv worked when you took it to the store it clearly points to a problem on your PC or router. Take another look at the security settings on your PC and also ensure that the appropriate ports are open on your router.
You don't need to disable firewalls, just ensure that the proper ports are open, just as you would need to do with any other device you wanted to communicate with over a network. -
My 3rd generation apple TV can not connect to iTunes
Unitl recently my 3rd generation Apple TV was working just fine, however starting about a week ago I've not able to watch my purchased shows on itunes. Strangly enough I can watch previews of the same shows I have bought. I have three iPads and a 2008 macbook pro all of which are able to stream my purchased shows from iTunes. The first thing I tried was to reboot the apple TV. Next I unplugged the apple TV and then plugged it back in. After neither of these worked I followed a link to instructions I found on this site from another very similar post. The link is Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support and I followed the outlined proceedure. However, the problem persists. Is it time to call my local apple store, or is there somehting else I can do?
This has been happening to us off and on for the past two evenings. It's obviously an Apple problem. I can access numerous other internet enabled features...and I can even watch the "previews" of the movies I own. It is VERY frustrating to not have access to these purchases when I want. FYI: This is happening on two seperate Apple TV devices in my home. (works fine now...but not last night when we wanted to watch)
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help
Yes. Plug it into your computer and restore it. Once it's in recovery mode, that's your only option.
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Apple TV will no not connect to iTunes. I need step by step info.
My Apple TV will not connect to iTunes? I need step by step instructions to try and fix this.
Hello there, Canuckam2.
The following Knowledge Base article offers up some great step-by-step instruction on troubleshooting your issue:
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My apple TV will not connect to Itunes. iTunes works on my computer, but not on the apple TV. My network is working, as I can access You Tube- but not iTunes! Help! I can't find Devices on my iTunes on my computer either
Hello gildafromsa,
There is a worldwide problem with ATV at the moment, refer to https://discussions.apple.com/thread/6099057?start=345&tstart=0.
Click on the "I have this problem too on page 1." may help get things moving. -
HT201400 Ipad not connecting to itunes grrr anyone else?
HI my ipad mini retina display has been working fine up to now i wanted to buy a book from ibooks and it doesnt let me keeps saying not connecting to itunes o logged off and tried logging in and now cant even log in anyone else experience this?
Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings. -
if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??
actually i found out how to fix it
1 sign out of apple account
2 close down passbook app
3 change year to 2013
4 reopen passbook and sign in at the button with your apple ID
5 change the time to auto update and it should work from now on.
this worked for me let me know if it work for you:) -
When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store".
Your Apple ID may be greyed out because of restrictions. Settings>General>Restrictions>Allowed Changes>Accounts. If you set that restriction, your ID will be greyed out. Nobody can make changes to the account without entering the passcode to change disable the restriction.
Maybe something in here will help, even though this is not exactly what you are experiencing.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
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