My Apple TV sees no WiFi networks and the WiFi MAC shows as NA. Is this normal for an uninitialized Apple TV or does this indicate WiFi is not working on this Apple TV?
When I am standing near the Apple TV with my iPhone, the iPhone lists a number of nearby WiFi networks, including the one in my home. I have running the Apple TV over ethernet up till now, so unfortunately the unit is out of warranty.
That is a modem/wifi problem. Contact your ISP.
Similar Messages
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Has anyone else found solution to Apple devices not 'seeing' each other on Home Share? I have a Macbook Air (new Nov'12) and Apple TV (new Dec'12). Software updated on both. Both are logged into the same Wifi network and the same iTunes account (I can view movies purchased from iTunes on my AppleTV). Home Sharing shows 'ON' for both devices. BUT...AppleTV shows no computers... and ... Itunes sidebar does not have a 'Shared' area at all. Help please as without this functionality, my Apple TV only provides portal to purchased (i.e. Netflix,...) content which I can get from Wii or Xbox.
I have already tried the following without success:
1. Homeshare DID work the first day after I setup Apple TV... but the next day it has not worked since then.
2. Powered off 30 sec then re-started (Apple TV & Macbook & iTunes login)
3. Checked Firewall settings per Home Sharing troubleshooting guide (correct settings)
4. Turning on Photostream in iPhoto and selecting iPhoto within iTunes and then checking to see if Photostream shows anything on AppleTV (it shows 'on' for my iTunes account but 'Zero' pictures found ... despite the >3,000 pictures showing avail in iTunes).
I also have 'Remote" app on my iPhone 4, with Home Sharing turned on (same Wifi network)... it has a very similar message as the Apple TV and same result that despite all devices having HomeShare 'on' they cannot see each other: "Remote will automatically find the iTunes libraries and Apple TVs that have Home Sharing turned on using the account xxxx (it lists my correct itunes account name)."I solved this by reset of the Wifi (unplug cable and power to both modem and wifi ... wait 60 sec ... plug in modem cable and power ... plug in wifi power and LAN to modem ... restart AppleTV and Mac ... Turn Home Share 'OFF' in iTunes then back "ON" ... it took ~60 sec for the AppleTV to pick up my Mac in computers.
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I got my ipod, and my wife, her iphone. I downloaded an app and use it in my itouch, but when my wife download it in her iphone, and the phone ask her to update it, it asks for my apple ID, but she has her own apple ID, how do we avoid this?
Hi peacemakerco,
Thanks for visiting Apple Support Communities.
You can use the steps in this article to sign in on the iPhone with the right Apple ID:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Best,
Jeremy -
when i update my software to 6.1.3(10B329)to I phone 4s the wifi is not working and not auto join the network that i have already connected to
First, grow up. Just because YOUR phone isn't working, doesn't mean Apple put out bad software. I've not had any difficulty, nor has anyone else I know. And just how is Apple risking lives with Bluetooth kits not working? It's YOUR decision to talk on the phone or text and drive. Not Apple's.
We're users here, volunteering our time to help others. Posts like yours, which are whiny and ranting, simply means we're likely to ignore you and not provide you with any help. Not to mention, it makes you look absolutely foolish.
Further making you look foolish is the fact that you haven't even asked a technical support question, nor have you provided anyone here with any troubleshooting steps you might have taken, including those recommended in the user guide.
Good luck getting help.
GDG -
I have a problem with my iPad 1 st. the problem is that I unable to locate even when connected to a WiFi network and the location is activated and restore and same thing happens .. may be I need help!
Thank you ...!Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
My wifi is not working. It has no indication. I am living in Indonesia but I bought my iphone from apple online store. Can anyone help me how to fix my problem?
The No Service means there is a problem with cellular service. You mention wifi in your title. Which is it you are having trouble with? What happens when you switch on and off as you state in your post? Are you saying that wifi does not connect while at home either?
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Bookmarks are not syncing to ONE of my Macs, but showing up on other Mac (work), iPhone 4 and iPad 1. Macs are on Mountain Lion. Tried all of Apple's suggestions - and the one Mac is still not updating/syncing Bookmarks or Reading List. What's going on? Do I have to wait to OS update? It seems lots of peolple were having issues before ML, but I as fine. Since ML, I am having all kinds of issues!
Yeah, I literally have tried everything except deleting my iCloud account (I'm close, but that would require so many changes that it is way too painful to consider at this point).
I am still waiting to hear back from Apple Support. Hopefully something can be done, or they can do a reset on their end.
Thanks for taking the time to respond though, much appreciated! -
I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy a macmini and install the OS from the pc to the apple product i will not use the pc after, can i use the OS off the pc or do I have to purchase another?
I think you can get Windows 7 for around $99. Install the 64bit version as the 32bit version will not be able to use all your new computer's ram if you have more than about 3.5gb.
Back up your quick books data now before the old hard drive dies. You can copy your data over to your new installation of Windows and quick books.
By the way, there is quick books for Mac http://quickbooks.intuit.com/mac/?sc=BNR-000-COR-quickbooks&priorityCode=4902000 000&cid=ppc_google_QB-Intuit-Core-Brand-Mac_quick-books-for-mac_exact&site=&ad_i d=9347918288&raw_keyword=quick%20books%20for%20mac
So you may not need to install Windows at all. -
My WiFi is not working on my ipod touch third gen. The wifi option in setting is blanked out so i am unabole to select it. I have tried restored it and resetting network connections. Also the battery life is very low. How do i fix this????????????
If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD -
I'm getting messages on Apple TV that netflix and the itunes store are currently unavailable. This can't be a coincidence. Also, the iTunes store is working fine on my Mac, the message is only on the apple TV. Does anyone come across this frequently?
1. An explanation for what? There is indeed a support number (which you can find on this page in "Contact Us" and you are limited to one support call in the first 90 days and if you have the AppleCare you have more than that available, so I'm not sure what you are whinning about (and it is whinning, trust me).
2. http://www.kelleytown.com/ikelleytown.htm#firewire
However, since I wrote that I've also found this link pretty well explaining why firewire is the only way to go as well (it's about video but the same principles apply to the iPod:
http://www.pcworld.idg.com.au/index.php/id;1847886895
3. Your computer is constantly changing whether you know it or not. Do you not apply any MS upgrades (or have them automatically applied for you?) Do you not have any antivirus on your machine (which applies its own upgrades)? Do you not, ever, ever, ever, open any email message, or download that cute little movie your friend sent you, or plug in any other device (like a digital camera or flashcard reader) or any of the other hundreds of things that change the computer environment.
It would be tempting to conclude a priori that the update you applied is now the problem, but if so, how do you explain the millions of others who apply the update without issues? The difference is in the software and settings on the witches brew that is a PC. So in a sense you are right in that the old firmware worked with the mess that is your computer and now the new one doesn't -- but it ain't up to Apple to fix your computer, and impossible for them to control the environment (oh, I guess unless you buy a Mac -- "coincidentally" Mac's use firewire for the iPod :>)
I dunno -- when 90% of all issues (100% of all connection issues) can be solved with the Adaptec 4300 I tend to have a lot less patience with folks. If you want to use the mess that is USB then you'll just have to deal with the fact that MS screwed it up big time and become more knowledgable on how to handle the problems. -
My iPhone says Searching in the top right hand side and has been like this for 2 days. Already had a replacement sim yesterday, still not working. Apple advised me to restore my phone by connecting to iTunes. When trying to do this it's not allow
Are you on a Windows PC? Do you have anti-virus software running on it? Here are some help articles for you to troubleshoot with:
Resolve iOS update and restore errors
Resolve iOS update and restore errors in iTunes -
Is there a way to remove installed updates from the App Store update window? I keep getting an alert that I have an update for Apple Remote Desktop. It says its installed, but the alert and the app keep showing up. Annoying!!
Spotlight: How to re-index folders or volumes
http://support.apple.com/kb/ht2409
Mac App Store: Cannot update App Store purchases or updates do not seem available
http://support.apple.com/kb/TS4236
If re-indexing the spotlight doesn't fix it,we can try a few other tricks. -
I own a new iPad and a MacBook Pro. An Apple store assistant changed my Apple ID on my iPad, and the new ID showed up in the iCloud setting on the iPad. However on my Mac laptop the iCloud still shows my old ID, so there is no synching of documents going on between the iPad and the laptop. What do I do?
On the mac's system preferences: click the iCloud icon, then "sign out" button. After, you can enter the new ID.
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Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!
You are not addressing APple here. We are all just users like yourself.
See if this long discussion for iOS 6 helps
How do I make IOS 6 keep wifi on when...: Apple Support Communities -
I would like to canceal an Update since I do not have an access to a wifi network and the up is kind of blocked
What is showing you have an update?
How do you know if you have an update if you do not have a wifi connection?
and the up is kind of blocked
What is the "up"? -
Hi, I have iPad 2, when I buy it it has old iOS. Then I update it now it has 5.1.1 iOS and modern firmware 4.12.01. After update my wifi is not working. Only searching for wifi. 3G working well. But wifi olso worked with old iOS. So what can do ? Pls
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom
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