My ATT IMAP Mail account will not receive mail unless I rebuild the mailbox.

Hi - I have one ATT IMAP Mail account that does not receive mail promptly, often taking hours or even days to arrive unless I rebuild that particular mailbox. Another IMAP account with a different provider works fine. I have tried to figure out the problem with ATT, but they seem to think the problem is Apple Mail. I know the mail should be arriving because I can see it in in webmail, but it doesn't arrive until immediately after I rebuild. What's up with this and how do I fix it?

AT&T uses Yahoo for mail service, and Yahoo often causes problems with Mail in OS X, so there may not be a good solution. You can try the following.
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

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