My BBM dosent have Video/Voice option...

I am working in muscat (Oman). I recently bought BBZ10 on a contract from Omantel service provider. To my surprise i am chatting with friend of mine with same BBZ10, we couldnt find the option of video/voice chat.
Thanks..

Hey raam4u,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Open a BBM chat with the user and click on the image of the video camera at the top right.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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Daniel
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I cannot tell you how long I have spent trying to figure out this problem. We have a bunch of macs sitting behind a NATed Cisco 2811 router, and iChat will just never work, throwing the good ole' -8 error.
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1. A SIP packet is sent out from iChat to the cisco router
2. Cisco intercepts the packet, changes the private IP address of my computer to the public IP address of the interface, and changes the port to one that it assigns on the public interface. So, basically the SIP packet enters the cisco with the SDP info like 192.168.100.137:5060 and leaves the Cisco like <public IP>:1877.
3. On the receiving end, the SIP packet and SDP section is read with our DSL connection's public IP address, so when it tries to make contact back, requests are sent to the DSL public IP address and not an unrouteable private IP. Also, it sends to the port specified in the SDP section.
4. When a packet comes in from the peer, the destination is something like <public IP>:1877. The cisco NAT translation table remembers that things destined to port 1877 should be converted to 192.168.100.137 on port 5060. The SDP section of the SIP packet is modified and things are peachy.
5. This happens back and forth for all SIP messages that traverse the NAT.
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001892: .Oct 2 22:53:04.108 PCTime: NAT: SIP: [0] processing INVITE message
001893: .Oct 2 22:53:04.108 PCTime: NAT: SIP: [0] register:0 door_created:0
001894: .Oct 2 22:53:04.108 PCTime: NAT: SIP: [0] translated embedded address 192.168.100.138-><public IP>
001895: .Oct 2 22:53:04.108 PCTime: NAT: SIP: [0] No port present. Use new port 5060->1210
As you can see, it is processing the INVITE request and translating the internal IP address to the public one.
However, it reports no port present, meaning that the port specification in the SDP section of the SIP packet is not present. It does a port translation because it feels obligated to, but iChat doesn't respect that on the other end and sends to 5060 anyway which is not mapped to any specific internal IP addess, so, alas, it doesn't work.
Now, that being, said, this explains why iChat doesn't work behind SIP ALGs. However, if you are able to disable the SIP ALG (on cisco: 'no ip nat service sip udp 5060'), it still doesn't work. With the ALG turned off, the SDP translations don't occur, but for some reason SNATMAP still doesn't work either. I am thinking that could be due to a nat issue, but I haven't figured that out yet. Anyone's insight would be appreciated!
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Hopefully we can figure out why iChat's SNATMAP implementation doesn't work with a Cisco NAT next...

Hi
Ok for the Homehub's.
UPnP should be enabled.
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Restart ichat.
And try connecting to me defcom1 .mac account.
Tony

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My BBM dosent have Video/Voice option...