My Bionic does not work properly. The phone should not have been released...dead Camels

Question

I took my Bionic back to Verizon yesterday. I am not getting 4G data, and it will not work in the car dock. When I got to the store, I had 4G, and it worked perfectly in the dock, all he did was sit it in. This phone must only work in the store, maybe that is why they released it before it was ready.
The Verizon technician told me that there were problems with the phone, but that the responsibility belonged to Motorola. He said there was going to be an update in November and that I should wait. This concerns me because it means Verizon will pass the buck on this one.
What choice do I have? My return period is way over. I am paying for a service that I don't have yet I can't get out of it. If the phone can't be fixed by a software update, then what? At that point, I will either hope for a class action suite, or cancel my contract and pay $350 so that I can get a decent phone....iPhone from AT&T. That would be cheaper than buying a new phone from Verizon under my current contract. I can't keep a phone that never works. 
I think yesterday was like the straw that broke the camel's back for me. I tried for 15 min to get the car dock to work, and nothing would turn it on. That is when I just drove to Verizon. I figured they should see one more unhappy customer in person instead of just online...alas, no one there gave a **bleep** and they are still trying to sell the Bionic to the unsuspecting customer. It should be pulled off of the shelf until it is fixed.
Joey

Answer 1

techwhiz wrote:
Verizon and Motorola didn't have the time to test the Bionic.
They were too busy working on the Razr and screwing us.
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My Bionic did it again. It is not recognizing the car dock, and it is not getting data connection. I sat in a La Madelains for 15 min hoping for data. Then, when I drove home, I tried the car dock...nothing. This is basically a little 3G tablet with WiFi and a phone. I can do most of that better with my iPad.
Joey