My Blackberry Curve 8520 won't connect to my Windows PC!

I have been having problems with my Blackberry Curve 8520 as it won't connect to the computer. I have switched on mass storage mode, all my pictures and such are saved to my memory card. I have installed the blackberry desktop manager and my PC still does not recognize my Blackberry. It just starts to charge and go on the clock face. My Blackberry is the V4,6.1.314..So, basically whenever I connect my Blackberry to my computer it just starts to charge!
ANY HELP? This has been bugging me for ages!

Hi ilovetohelp,
Welcome to the Suppport Community!
This article should help youwith connecting your BlackBerry with your PC. http://bbry.lv/mydQVW
Hope this helps.
-FS
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Similar Messages

Blackberry curve 8520 won't connect to router/network

My children are unable to connect their Blackberrys to the home network with this new router(Thomson Technicolor 582?) . With the previous router (585?) all they had to do was scan for available networks and then when ours appeared they put in the password.
But with this one when you scan and find the network and try to connect you get the message "this wireless router supports wi-fi protected setup. To connect using a PIN (which your Blackberry will generate), click Next". Then when you click Next you get an 8 number code. it doesn't give you the opportunity to put in the network password.
Please tell me how to connect the Blackberrys to our network. thanks

Hi mumsgirl,
When you are connecting to your Wi-Fi® network using WPS with the PIN generated on the BlackBerry® smartphone, the PIN will need to be entered into your router. You should be able to access this by logging into the configuration page of your router.
Hope this helps.
-FS
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Blackberry Curve 8520 Won't Lock! Help!

I recently purchased a new Blackberry Curve 8520, and it was working great, until a couple of days ago, when it starting not working.
Whenever I'd press the a* button to lock it like you're supposed to, it wouldn't lock.
I tried shutting it off and then turning it back on again, but it still won't lock.
It's really annoying, because I can't put it in my pocket without pocket-dialing someone from my contacts.
Any ideas on how to get it to lock again?
Solved!
Go to Solution.

dwapurity wrote:
Hello! I've tried your suggestion and my 'a'/'lock button' is still not working! Any more suggestion?
Hi
Whats the version of the operating system please. Go to Options > About and it looks like OS 5.0.0.681 (which happens to be mine).
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BlackBerry Curve 8520 BIS not connected

Hi,
I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected and I cannot manage to fix it. The below is what I did so far.
1. Verified with my carrier (MTEL.BG) that I have all necessary data serivices enabled.
2. Restarted the handheld a couple of times (battery pull and waited 30 secs).
3. Resed to factory settings.
Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
Called Tech support and they attempted to register my devide without success. They said that probably my handheld have a defect and to replace it.
Somehow I believe that either my carrier or me are missing something and this must be fixable.
Any ideas?
EDIT: My phone signal is always edge but I noticed that workmates (with BIS working) have EDGE instead.
Thanks in advance!
Solved!
Go to Solution.

Hi and Welcome to the Forums!
A few thoughts...
Cabeza2000 wrote:
I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected
Since this is "at work", is it a BES-level BB? If so, then you will need to check with your BES admins...it is possible for them to block BIS services via IT Policy.
Cabeza2000 wrote:
Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
That is very indicative. You should receive one message from your carrier when you register the HRT. If not received, then no other things will work. So this must be resolved first.
I suggest, as above, that you talk to your BES admins.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 8520 - can not connect onto internet

Please help
my blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser. What can i do?

OK, here's the direct link:
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02830
And a copy of the page:
Background
Service books for the BlackBerry® Internet Service might need to be sent to your BlackBerry® smartphone for one of the following reasons:
One of the service books is out of date
The BlackBerry smartphone service book database has been cleared
The original service books did not reach the BlackBerry smartphone
Note: When you log in to your BlackBerry Internet Service account and change your personal identification number (PIN), a new service book is automatically sent to your BlackBerry smartphone.
The service books can be sent to the BlackBerry smartphone using one of the following methods:
Method 1
The BlackBerry smartphone user can send the service books from the BlackBerry smartphone.
For instructions, see KB15402.
Method 2
The BlackBerry smartphone user can send the service books when logged in to the BlackBerry Internet Service web site.
Go to your wireless service provider’s BlackBerry Internet Service web site and log in to your account. For instructions on how to log in to the BlackBerry Internet Service web site, see KB03087.
In the Settings menu, click Help.
Click Send Service Books.
Click OK.
Method 3
A wireless service provider representative can send the service books to the BlackBerry smartphone. Contact your wireless service provider for more information.
Back to top
Environment
BlackBerry® Internet Service
Back to top
Additional Information
A service book is created for each email account you have set up with the BlackBerry Internet Service, including your BlackBerry email account. Each service book appears on the BlackBerry smartphone as <account name> [CMIME].
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Blackberry Curve 8520 won't turn on or charge

My blackberry curve 8520 will not turn on,there was a red light on for a minute! Took out my sim card,memory card & battery and tried to charge it then. It came up for literally one second a drained battery sign. Really don't want to send it away, any help would be great Thanks!

Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Blackberry Curve 8520 - Internet problem connecting

Hello, I have bought my daughter a pink bb curve 8520 for christmas. She is on the Tesco (O2 Network), phone was unlocked when purchased. I have been into Teso today to try and resolve intertnet connection issue. Advised to load Desktop Manager disc which I have done and also installed Opera Mini 5.1 - this I have and installed on the phone, but still no connection. I have Wi- Fi setup on the phone, this is working ok, but still no connection to the Internet.
Could you advise how to progress? When clicking browser either get blanck white screen or " contact your service provider" - note Mobile Network, show that "Data Services" is set to "On" and have all the Tesco setting set up as well.
This is very frustrating so anyone who could provide any assistance would be much appreciated.
I have seen the word Edge in the right hand corner of the screen, not sure what this represents ?
Thanks in advance
Neil

BIS (Blackberry Internet Service) is a proprietary service required for data connections on a Blackberry device. Without this you'll experience many issues with features that most people buy the BB for.
Such as:
Can't set up a personal email.
Web Browsing will not work.
Applications that require a data connection will not function. (Social Networking for example)
and Blackberry Messenger does not work.
I would check with your service provider to ensure that the service is provisioned on your plan.
Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!

Blackberry Curve 8520 won't start

Hello
I have an issue with my blackberry . After upgrading my facebook application , and rebooted , once i see the home screen , i get an error , and the device reboots . I can't get to the options and hard reset because it doesn't let me . Is like a loop , restarts by itselfs , gets the error reboots again . I can't use my phone . Its a shame to get my phone destroyed because of an update .
Is there a way to hard reset it without accessing it ? I have tried to remove the battery for a few seconds and plug it back in but doesn't work , same error , reboot .
Please someone help me .
kind regards
shak

shak, yes that would be my next try.
Connect to the PC and run the BlackBerry Desktop Software.
You should get a popup to update or repair or cancel.
Click on Update.
This may delete all your information off the BlackBerry, and may restore it. Hopefully you'll get a restore.
If not, you may be starting back with a totally fresh device. If you have a previous backup of the device, you can restore.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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My Curve 8520 won't connect to my orange live box (green lights)

i have tried everything re-booting the box & re-setting the box it's set to the right thing wpa (psk) and it still wont work i have typed in the security key CORRECTLY every time so why wont it work

Hi ilovetohelp,
Welcome to the Suppport Community!
This article should help youwith connecting your BlackBerry with your PC. http://bbry.lv/mydQVW
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

BlackBerry Curve 8520 Won't turn on

Hi all,
Yesterday my BB8520 froze and I pulled out battery and pull in again after i pull in the phone doesn’t wont to start it just blink my led red 1 long and after series of 4 short blinks.
I read a lot of forums and I tried everything like loader and etc. but the main problem is that my pc doesn’t recognize my bb. I already try with different cables and other pc but steel same story. I put on wall charger to be charged all night but nothing change as well I pull out my battery more than 4 hours nothing change again it’s any possibility this phone to be putted in some kind of flash mode which will help to be recognized by my pc. And steel I don’t know does it charge my phone when is in this mode because I think that I have only 3 stripes when I pull out my battery.
Many thanks

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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PLEASE HELP!!!!!!!! BLACKBERRY CURVE 8520 WON'T STOP REBOOTING

I WAS UPGRADING ONE OF THE APPS ON MY PHONE, WHEN ASKED TO REBOOT NOW/LATER FOR COMPLETE INSTALLATION I CLICKED REBOOT NOW....... :@ SO FRUSTRATING, BECAUSE THE ONLY THING THAT SHOWS UP ON MY PHONE IS A WHITE SCREEN WITH THE HOUR GLASS MOVING, THEN AFTER SO MANY MINUTES IT TURNS OFF THE LED LIGHT(WHICH IS RED) COMES ON THEN THE WHITE SCREEN RE-APPEARS...THIS IS CONTINUOUSLY HAPPENING........WHAT CAN I DO TO STOP THIS MADNESS
Solved!
Go to Solution.

Bro Remove the Battery and re-insert , if problem persist please attach your phone with a laptop and go or an up gradation .
If your phone do not take Up gradation or Software re installation please visit nearest Blackberry Service Center for quick solution.
Regards,
Samarendra
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!

My BlackBerry Curve 8520 not connecting to the network

My BlackBerry Curve 8520 is not connecting to the network for three days now and I can not figure out what might be the problem. It is recognizing the mobile network, but informing that I am not in a covered area. I have removed the SIM card and inserted it in another phone, the connection was just fine.
What could be the problem?
Thanks beforehand for your assistance.
PS: for sake of good order, the mobile network service provide I usually use is Vodacom Congo

if i sent a sms my bkackberry curve 8520 tell me network out of order

BlackBerry curve 8520 connection problem

hi guys , i have BlackBerry Curve 8520 , and i used data plan for BB for 1 day and then it ends cuz i don't have money in my carrier balance , all this is okay . But which isn't okay is that after it ended , i still can use Hotspot browser on WiFi and browse the internet but i can't use chatting apps like Whatsapp , Zello and Viber and also BlackBerry appworld doesn't want to open, it tells me " We cannot connect you to BlackBerry AppWorld . Please ensure that your deviceis connected to the wireless network and try again " . But which drive me crazy that when i reboot the device it works good for sometime and then this happens , Plz guys help me . and an important information , this problem is happening with my brother too he has the same device . Thx guys

benesja wrote:
Hello, I need urgent help, 2 days ago I got a fatal error (552) which is telling me to reload my software...
But on top of that I have another error, I just bought a new usb-cable for my blackberry (because I lost my old one)..
and connected it with my pc.
All of sudden it didn't install the device software which is **bleep** me off because I can't do anything with the phone right now.
It gives me this error in the device manager properties:
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
Please help,
Greets.
Hi bebesja
Welcome to BlackBerry Support Forums
To better assist you can you provide some more details like which version of desktop software you are using ,and which version of windows you have ,and have your tried updating your windows.
In addition you can find some good reading here regarding the error you are getting
1. Windows cannot verify the digital signature for the drivers code 52
2. Tips for getting BlackBerry Desktop Manager to detect the BlackBerry smartphone!
3. KB00125 : Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry smartphone.
Or simply download the latest BlackBerry Desktop Software on another PC and have a try.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Curve 8520 won't turn on all the way, please help!

I have a blackberry curve 8520, i bought it last month sometime.
I woke up yesterday morning and the balckberry was off, and would not switch on after i pushed down the ON button. So I charged it for a while, and still, it wouldnt switch on. Then, i took it off charge, took out the battery put the battery back in and it rebooted. The loading bar went right to the end, and the logo of my service provider appeared. And that's when it stopped loading. All that will show is the logo, it wont turn off, unless i take the battery out again.
I had downloaded an app the night before it stopped working off appworld, could that have affected it? I tried to link it to my computer, but it wont let me remove or add applications.
I did take out the battery for hours, and the SD card. It still wiil only turn on until my service provider's logo.
PLEASE HELP! Any advice would be helpful.
Solved!
Go to Solution.

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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In my BlackBerry Curve 8520 any application is not working

Hello..
My name is Hamza Qureshi. I am using blackberry curve 8520.
My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working.
I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
please help me I wanted to use these app on 2g plan not on BB plan or airtel.
So kindly provide me a proper resolution regarding my query.
I am requesting with warm warm warm regards

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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My Blackberry Curve 8520 won't connect to my Windows PC!

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