My blackberry q10 and its problem with the boradcast

hii there,
could you please help me with a problem that i cant solve? , this is why im posting here so i can get the best answer.
i have almost 2000 bb contacts in my list, and whenever i try to send a BC using "select all " feature, it says the message has been sent but actually it hasnt been sent. i knew this when i asked a couple of friends: have you guys received my bbm broadcast? their answer was no
also when u usally send any BC, u can find it in any available chat in your chats list so u know its there.
just so u know, i tried sending a BC to one person and it worked out but when i selected all contacts the second time, it couldnt be sent at all... so please help
i appreciate your help and immediate support.
thx,

hii,,
well well, this is not my problem only. also a friend of mine is having the same issue. so i guess this is not a network issue, but its a technical one.. broadcasting to 100 people or less than 500 is working.. this is a bbm bug and i would like to report it to blackberry company or the developers of the bbm so if you know how to reach them let me know.. when i used the version 7.1, it was ok all the time. no lagging .. no issues at all. but now... this version pisses me off...
have to find a solution ASAP

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