My computer with a licensed copy of CS4 died. I want to install it on my new computer. I cannot deactivate CS4 on my old computer, because it no longer runs, and I no longer have it.

I want to install my licensed copy of CS4 (from the CD--Windows version) onto a new computer that I recently purchased. My OLD computer died in July. I cannot deactivate the CS4 software on that computer. It has now been gutted (because a local tech guy was trying to fix it, but he couldn't) and I no longer even have the computer. So I would like to transfer that license to my new computer.
I have been able to "install" the software from the CD, but it doesn't completely "work". It looked like everything was OK initially but it won't recognize certain keystrokes, etc. and is not functional, which I figure is the software's way of saying "too many installs on this license."
So now what do I do...is there any way I can get "permission" to install this so it will work?

I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Similar Messages

I like Firefox and will continue to use it in my new computer with Windows 7. How to import the list of Bookmarks from the WD external hd, to which most contents on my old computer is copied? The latter has crashed but I have a file with the Bookmarks.

Asking for the Import function of the old Bookmarks.

Profile is a folder which store all your personal data in a safe place
* https://support.mozilla.com/en-US/kb/Profiles
* here explain how to backup profile https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information
* here explain how to restore it
https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile

I want to install Mavericks, but when I try to it says that it will delete my 2004 versions of Word, Excel, and Powerpoint. I have years of work that I can't afford to lose access to, and I also can't afford the new MS Office. What should I do?

Do I just have to make do without Mavericks? I don't want to lose access to a decade plus of work, and I can't afford new versions of MS Word, Powerpoint, and Excel.

Have you checked the requirements to upgrade? You must be running at least OS X 10.6.8 on an Intel Mac to even be able to run Mavericks.
ss http://support.apple.com/kb/HT5842
MS Office 2004 was MS's last PowerPC version of Office and will not run under Mavericks. Support for PowerPC code and the emulation layer, Rosetta were officially completely dropped with the release of OS X 10.7 (Lion). You would not be able to use your Office 2004 in OS X 10.7, 10.8 or 10.9 or any future OS X - you would have to purchase an updated version of MS Office for Mac (Office 2008 and higher runs fine on OS X 10.9).
Make sure your Mac can even run Mavericks - from your post tagline, it looks like you are running OS X 10.4.11 so are you also still using a PowerPC (G4 or G5) Apple computer?.
<edit> also note in the specs in the link I posted say a minimum of 2GB, but IMO, 4GB is a better true minimum for decent performance with OS X 10.9

How do I deactivate Photoshop if my old computer is dead?

I purchased Photoshop CS4 several years ago and never had a problem with it. My computer recently got a virus and now won't even turn on. I bought a new computer and I want to instal Photoshop on it, but I can't deactivate it on my dead computer. What do I do? The chat representatives haven't helped at all.

You have to telephone support and ask nicely. I've only ever had to do it once, and it was fast and easy. They would have seen I have a lot of purchases in my account, and had never asked for a reactivation before. They actually reset it to zero, so I had two!

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom o

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom on new computer (without deactivating on old computer)

you may as well install the later lr 5.7.1 rather than 5.6 and then updating.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I do this?

I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I install it when I got it in CD form?

I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?

I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?

download the installation files and install using your serial number or adobe id,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT4623 Is this the most up to date article on up dating the iPhone - it there anything about the problems relating to the up date to OS 6 - my G3 no longer works and Apple seems to have gone to ground. No Genius bar appointments available for a week!

Is this the most up to date article on up-dating the iPhone OS - is there anything about the problems relating to the up-date to OS 6 - my G3 no longer works and Apple seems to have gone to ground. No Genius bar appointments available for a week!

iOS 7 devices need iTunes 11.1 or newer to sync. Depending upon your computer and the OS it is running, you may not be able to upgrade to iTunes 11.1 based on the requirements for iTunes 11.1. What computer and OS are you running your iTunes on? From the iTunes download pages I see the requiorements are:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store

I have a new MacBook Air with Yosemite (no CD/DVD capacity). I want to install Photoshop Elements 6. Can I do this with the serial number? If pse 6 is not compatible, can I upgrade to pse 7. I do not need pse 12 or 13.

I have a new MacBook Air with Yosemite (no CD/DVD capacity). I want to install Photoshop Elements 6. Can I do this with the serial number? If pse 6 is not compatible, can I upgrade to pse 7. I do not need pse 12 or 13

I cannot answer regarding compatibility, but there is no download available for PSE6 if you would need one for this. You might be able to copy the installation files from a disk to some other removable media that the machine accepts. Upgrading to PSE7 would not be possible mainly because Adobe does not sell older versions of their software.

HT4976 Since updating my iphone 4S to ios 7.1 my phone will no longer ring and apps do not have sound.

Since updating my iphone 4S to ios 7.1 my phone will no longer ring and apps do not have sound. I have made sure the do not disturb is not turned on and have also gone into Accessibility and made sure sound is not off there. I have done a reboot and also a reset of the settings. When I set my ring tone, the sample tone plays, however, the phone only vibrates when I get a call. The apps also do not have any sound. Everything was working fine until the update.

I am positive the half moon isn't there. That one caught me once before so now I am careful to check.
Thanks for the idea tho!

I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

HT1473 i have an ipod that was associated with a different i-tunes account. I want to sync it to me new i-tunes account but do not want to lose all of the music files already stored on the ipod. how do i do this

i have an ipod that was associated with a different i-tunes account. I want to sync it to my new i-tunes account but do not want to lose all of the music files already stored on the ipod. how do i do this?

Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H.

Want to install Indesign on my new computer but am having trouble. First bought CS2 in 2009 and upgraded to 7.5 in 2011. I have the serial numbers for both and was able to use it on my last computer. Where do I start?

want to install Indesign on my new computer but am having trouble. First bought CS2 in 2009 and upgraded to 7.5 in 2011. I have the serial numbers for both and was able to use it on my last computer. I don't use Indesign that often but there are some projects that it's good for. Where do I start?

Lchrichton123 what version of InDesign specifically are you wishing to install? You can find links to the installation files for the majority of Adobe Creative software titles at Other downloads

I have purchased auditon 1.5 and upgraded to 3 and want to install 3 to a new computer

I have purchased auditon 1.5 and upgraded to 3 and want to install 3 to a new computer

The activation servers for Audition 3 and earlier are no longer online. Adobe has offered a new installer and serial number to registered users that does not require activation. You can find details and download links by visiting http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

I recently purchased a new PC. I had backed-up my old computer on Carbonite, so I was able to transfer my iTunes library to the new computer when I downloaded my info from Carbonite. Is there a way to restore my playlists?

I recently purchased a new PC. I had backed-up my old computer on Carbonite, so I was able to transfer my iTunes library to the new computer when I downloaded my info from Carbonite, but the playlists are gone. Is there a way to restore my playlists?
Most of my playlists are on my iPod. If I use my iPod to transfer, will the songs double in my library? Also, how do I do this?
Thank you for any & all info you can provide!
Julie

If you had backed up and restored your library properly you should have ended up with the playlists too. Did you import the media folder from the backup drive into a new library rather than restoring the entire iTunes folder?
See also Recover your iTunes library from your iPod or iOS device.
tt2

My computer with a licensed copy of CS4 died. I want to install it on my new computer. I cannot deactivate CS4 on my old computer, because it no longer runs, and I no longer have it.

Similar Messages

Maybe you are looking for