My computer won't install...?

i installed the sims3 and then uninstalled it and everything went ok, now i'm trying to reinstall it again and it won't finish intalling, I gets stuck at file 3. When it gets stuck i have to force quit it and it takes forever for the disc to eject. Sims3 is compatible with both mac and windows, it also worked when i installed it on a pc, so it's not the disc/game. I'm worried that I might have deleted something important when cleaing up documents on my computer, or maybe there's just something wrong with the CD drive? but i don't think it's the CD drive because I was able to play a DVD perfectly fine.

Make sure you are using a rear USB port on your computer and disconnect all other USB devices except your mouse and keyboard
http://docs.info.apple.com/article.html?artnum=93499

Similar Messages

After Downloading 10.5.2 Update, Computer Won't Install Update, Just Sits?

+*Hi, I have a Mac Mini running OS X 10.5.1 Leopard. I recently tried to download the 10.5.2 Update, it downloaded successfuly, but when I try to install it, it sits and the loading bar doesn't move at all. I've let it sit for several hours (12 to be exact) and it didn't move at all. I force-shut down the computer, but now I can't re-download it. The update for my computer is 182 MB. How do I fix this?*+

BigBird91 wrote:
+*Hi, I have a Mac Mini running OS X 10.5.1 Leopard. I recently tried to download the 10.5.2 Update, it downloaded successfuly, but when I try to install it, it sits and the loading bar doesn't move at all. I've let it sit for several hours (12 to be exact) and it didn't move at all. I force-shut down the computer, but now I can't re-download it. The update for my computer is 182 MB. How do I fix this?*+
There are two possibilities: You download is corrupted.
You can download the full 10.5.2 update here:
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1052comboupdate .html
and install it.
The other possibility is that if you have installed the recent TimeMachine/Airport update it probably won't instal anyway. There are many threads here about it. You should look them over.

My computer won't install to new laserjet m177fw printer

bought a new laser jet m 177fw printer to replace old hp 1512.lap top connects fine wireless wise. but the old desk top computer connected with usb cable (not on line) used for word processing won't install. all starts ok when the disc is inserted and after the installing page comes up the whole thing stops with "system cannot find the file specified" message.many thanks tryejack

"The usual method to install a USB printer is to load the drivers prior to connecting the printer."
You usually load the software and drivers first - during the latter part of the software installation, you are often prompted to plug in the USB cable to the printer, or you may need to reboot before you are prompted to do that.
The power on the printer often must be switched on in order for the software installation for the printer and Windows to find it.
It is usually NOT a good idea to plug in the USB cable to the printer before installing it's software and drivers.
If you plug in the USB cable to the printer first, Windows will probably find there is a printer connected while booting, and when it can't find drivers for it, it will prompt you to point to the location of the drivers.
Usually it is a BAD idea to do that - the printer will probably not work properly.
If you DID NOT follow the installation directions correctly. Try these
- unplug the USB cable to the printer
- go to Control Panel......
-go to Printers and Faxes - delete any HP/ Canon printer listed there.
Go to Control Panel - Add/Remove Programs - Un-install any entries for software installed by the printer software installation.
Reboot the computer.
Follow the proper installation directions.

HT1349 my computer won`t install itunes

I am trying to install the new itunes 10.5 on this computer, after the program is downloaded, I clidk on "run", it starts to install, it goes about half way through, stops, and this message comes up: This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package.
at the bottom of this message it has a little box that says OK... I click on that and the message goes away and it won't install it.
We have Window 7 64 bit and that is the new itune I am trying to install (64 bit) but it won't install. Can someone tell me whu it won't install?

Fix your Apple Software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install

Installing the CS Extension panel with the wrong date set on computer - won't install

Hi!
I (with the help of my customers) noticed an interesting behavior of the Extension Manager - when the date is wrong on the computer, the panel won't install giving all sorts of errors, but the correct one. It's cool, that it's happening, because of security - I can understand that. But it's not so cool, that the error that is being displayed is not about wrong time set. The users who install the panel receive "an invalid extension", or "wrong publusher" message and they think that the panel they downloaded is invalid, not the time on their own computers. Is it possible to fix this behavior? It's a serious usability issue, I think, that prevents users from using the CS Extension panels.
Thank you

Hi, ddmiles1 -
Welcome to Apple's Discussions.
When I try to install from the Instalation disc it begins with the "Classic is starting" window.
That, and the other messages, indicate you are trying to run the installer on the OS 9.2.1 Install CD while the machine is booted to OSX on the hard drive.
That won't work. What is happening is that when you run the installer on the CD, since it is an OS 9-only program OSX tries to start up Classic, using the only available OS 9 System Folder, the one on the CD. However, before that System Folder could be used as Classic it must be updated by OSX - OSX must add a few files to it so that it can be used as Classic. This can't happen, of course, since the CD can not be written to.
The installer on all stand-alone OS 9 Install CDs will run only when the machine is booted to OS 9. You will first need to boot the machine to the CD, then run the installer. To do that, with the CD in the drive, restart; then immediately press the C key, keep it held down until you get the OS 9 Welcome screen.
It may be that your machine will not be able to boot to that CD. Conditions that could cause that are -
• the CD is not a retail OS 9.2.1 Install CD (those have a white label with a large gold 9 on them). If the CD is a model-specific one, and is for a model other than your specific iBook model, it willprobably not be able to be used.
• your iBook G3 is too new a model to be able to use OS 9.2.1. Many iBook G3 models originally came with OS 9.2.2 - and that then is the minimum OS 9 version that they can use; specifically, those machines require the model-specific version of OS 9.2.2 that came with them. This Apple KBase article can help you determine the Apple designation for your model -
http://docs.info.apple.com/article.html?artnum=88039
This Apple KBase article gives the minimum OS 9 versions that can be used for various Mac models -
Article #25114 - Mac OS 8, 9: Compatibility With Macs

I have OSX 10.5.5 but my computer won't install OSX 10.5.8

Why won't my macbook Pro install OSX 10.5.8?

Some general advice on updating Leopard:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US

My windows 8 system in my Dell computer won't install iTunes

Why won't iTunes install on my Windows 8 system?

Make sure you are using a rear USB port on your computer and disconnect all other USB devices except your mouse and keyboard
http://docs.info.apple.com/article.html?artnum=93499

Computer won't install Snow leopard 10.6.3

I am trying to upgrade from Leopard to Snow Leopard.
I have an imac desktop running 10.5.8. 2GHz Intel Core 2 Duo / 2 GB 667 MHz DDR2 SDRAM
Bought snow leopard install disc.
Disc starts to install and after a few minutes says "install will continue after restart."
Computer restarts
Disc ejects
My about this mac still reads the same infoMac OSX 10.5.8
Why isn't it upgrading to 10.6.3?

I don't think you did anything to cause the problem. It means the directory on the startup volume -- this keeps track of all the files on the drive -- is out of whack. I thought it might be the reason you couldn't install. If the computer came with Leopard, it should have come with the Leopard DVD.
You need to run Repair Disk.
Since you don't have the Leopard DVD to boot from to repair the Disk, several possibilities: if you have a bootable clone on an external drive, you can boot from that and run Disk Repair from Disk Utility there. Or you can boot into Safe Boot, which will run a directory check and try to repair the drive that way, if possible. To start up in Safe Boot, hold down the shift key when you hear the chime. Safe Boot will take much longer than a regular boot, so give it plenty of time.
If that won't work, then have a look at "Use fsck, if necessary" here. Keep running it until it comes up clean.
http://support.apple.com/kb/TS1417

Computer won't install Ipod

I just purchased my ipod about a month ago and just decided to try it out tonight. I downloaded itunes, the current version, as I've never had it on my computer before. When I plug my ipod in to my computer, my computer finds the hardware but nothing will install. When the hardward wizard pops up and I click to install software automatically and click next. It searches for about 15-20 seconds and then i get an error that says there was a problem installing the hardware: ipod, then it says and error occured during the installation of the device...data invalid. My windows is up-to-date and I've restarted my computer. Can anyone help??? I would greatly appreciate it!!

I just bought an 8gig ipod nano. I downloaded the latest itunes and quicktime software. I installed itunes and quicktime and now everytime i go to open itunes, it tells me that "some of your quicktime software is out of date. You can fix this problem by updating to the latest software". I click the Do it now button and i get an error message: "quicktime is not properly installed. Please reinstall quicktime". I've reinstalled it now 3 times and the same error
Here is the error signature:
AppName: itunes.exe AppVer: 7.5.0.20 ModName: quicktime.qts
ModVer: 7.3.0.80 Offset: 000cdd39
Anyone know what's wrong??

\my new computer won't install Firefox. What can I do?

I just got a new computer with Windows 8.1. I downloaded the Firefox Setup file, and ran it multiple times, but nothing happens.

The regular download is a small "stub" file that has to connect back to the internet to get more installation files. This sometimes doesn't work or is blocked by local security software.
If your installer has the word "stub" in it, please try downloading the full installer from this page (scroll down to your preferred language):
https://www.mozilla.org/firefox/all/

Computer won't install adobe reader

I deinstalled adobe reader because I constantly received error messages when the program tried to update.
When I now try to download and install - it will go through all the steps including asking me if I give permission for the program to be installed
but then nothing else happens.
No installation - nothing.
Does anyone have an idea how to fix this?
Thanks

Hi mish67,
Enable hidden admin and try installing again: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ .Try using the offline installer from http://get.adobe.com/reader/enterprise/
Regards,
Romit Sinha

ITunes won't install (at all) on my Windows 8.1 64 bit computer

I've tried downloading iTunes for Windows 8.1 64-bit computers and it won't install on my machine. I did everything like I think I was supposed to ... but nothing happens. In addition I've tried connnecting my iPhone 5S to a USB port ... nothing good happens. My computer recognizes the iPhone but it won't do anything with it. Also I've tried the suggestions from "windows 8.1 itunes wont recognize iphone: Apple Support Communitites" which entertains that I can open control panel ... find Device Manager and try to install new driver software from my disk ... with the suggestion that I 'browse' and find "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. ... and "Apple" does not exist under Common Files of either "Program Files" or "Program Files (x86)"
So now what????

What is the full text of the error message?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

Hi my mid 2012 MacBook air simply refuses to start. My charger is working which is a good sign but even in safe mode my computer won't boot up! I recently installed a product called WhatSizeMac.

As said above I just installed what size Mac and now my computer won't start. As soon as I downloaded it my computer was a little glitch but regarded it as nothing. my computer was later really buggy so I decided to restart it. My computer now will not restart/turn on no matter if it is in safe mode or not. In safe mode it gets around a third of the way and then the progress bar disappeared then the gear remains for a second then the screen goes black then that is it. By the way I have OS X Maverick's .1 or.2, maybe .3 but I doubt it. PS if you can tell me a legit application that will declutter all this space I seemed to have used, yet have no idea HOW! Thanks.

If SMC and PRAM resets do not bring back life to your MBA, make an appointment at an Apple store genius bar for a FREE diagnosis.
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Ciao.

ITunes won't install on my computer, Windows 7 64 bit.

The computer is current on Windows update. I originally had iTunes installed and it worked fine, but would absolutely NOT update-- it would download the first 25.50 MB, then never finish downloading the rest of it, time out, and give me an error message. I just got an iPhone 5, so I can't connect my iPhone to my computer anyway, because it requires iTunes 10.7 to work.
After restarting and trying a variety of fixes to see if I could get it to work, I decided to uninstall iTunes AND ALL OTHER APPLE PRODUCTS, just to be safe, ran a complete hard drive check on both my main and secondary hard drives to make sure there were no errors, and try installing it again from scratch.
But now, the installer will download, but it won't install anything. If I double-click, or right click and hit Run as Administrator, it pulls up a dialog box briefly, then closes out. It will not run. It does not give an error, it just pops up a dialog box then closes without telling me anything. At all. I've deleted it, redownloaded it, restarted, verified that my computer is up to date at least 5 times, and it never, ever, works.
I just ran across another suggested fix that suggested I extract the files and try installing the individual components separately. When I tried doing that, I got this error message:
! C:\Users\Chloe\Downloads\iTunes64Setup.exe: The archive is corrupt
So. What the **** is going on? I am downloading directly from Apple. If I could download the entire ~300+ MB file directly to see if it would work, I would, but I can't find it anywhere. I am really frustrated with how much time this has taken. Otherwise, my computer runs fine.
I've downloaded iTunes on Mozilla Firefox and Google Chrome, I also tried deleting all cookies and temporary internet files in between installations. I've tried a lot of stuff. This is driving me absolutely bonkers.
Thanks for any help you've got.
I'd be happy to share any other computer information that might be pertinent, just ask.

Hi sahgin,
The issue eventually resolved itself, I still don't really know why. I kept up with Windows update, and attempted downloading iTunes again from the Apple website, and it just... worked. It now works fine. I don't know why it took approximately 4 months to work, though.
I'm sorry I don't have any more helpful information. Posting here was my last resort, and clearly Apple never bothered to reply.

Computer won't boot up after installing SIIG card

Hey Everyone,
I having problems with my SIIG FireWire 2-Port PCIe DV card that I've installed into my PowerMac G5 Quad. With the card installed the computer will not boot up, which is the same thing that happened with my previous two models of the card. I installed a new card yesterday and it worked fine all day, but after shutting the computer down for the night and then restarting it in the morning I am experiencing the same problems. The light on the front of the computer turns on, but the screen does not, and after about a minute a loud fan noise comes one. I have the card installed in Slot 2. In Slot 1 I have a ProTools HD card and in Slot 3 I have an AJA Kona LHE card. Even with all of the cards removed the computer still does not boot up. Anyone seen this problem before? Any help or information anybody can offer would be greatly appreciated.
PowerMac G5 Quad Mac OS X (10.4.8)

Hi, I had the same problem with my dual core G5.
I installed the card and my computer won't boot up. The screen stays gray and the fan keeps spinning.
I contacted SIIG and they said the card is defective, which, I doubt it is.
I then returned it for a refund.

My computer won't install...?

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