My computer won't open Itunes, it says it has an incompatible program. I dont know how to sort it out. Can anyone help?

Itunes wont open when i click on it but it never tells me why, so i went on troubleshoot and it found some problems and resolved them however it still says that a problem 'incompatible program' was detected and it doesnt give me an option to do anything about it. I have reinstalled itunes, deleted it and got it again and updated it but it still wont open, has anyone got any suggestions as i have run out of any ideas. Also it will not let me select the catagory i want and has frozen on podcasting and radio... sorry. Im a bit dumb with computers.
Thank you

Ok, what you should do is go to "Preferences" in iTunes, with your iPod connected, and check the option that makes the iTune s your default player and all music files defaultly the Apple format (AAC). It will automatically convert all songs to that format, and list them in your library. However, you may have to right click on them and select "Convert to AAC selection" if they won't play in iTunes... hopefully I have provided some insight...

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