My Creative Cloud for desktop app show that LR5 is not install, but all my Photography plan is running on my MAC computer. Do I have to click install on LR, and I choose to install again, will I ruin something?

...but all my Photography plan is running on my MAC computer (LR5 and Photoshop CC). Do I have to click install on LR, and I choose to install again, will I ruin something?

Gillesv7884073 please utilize the steps listed in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html to refresh the list of installed applications.

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Creative Cloud for Desktop app Launch at login (solved)

I’ve had an issue with Creative Cloud for Desktop app (using Windows 8.1 Update 1 x64) – regardless of what has been set on my Preferences > General Tab > Launch at login, my app didn’t start at logon (system startup).
I’ve tried:
uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Remove the startup Key from registry stored under: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]. Restart. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
reinstall Creative Cloud for desktop app. Didn’t help.
rename the OPM.db file (as described here: http://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html). Didn’t help.
Finally - since the CC app is actually and x86 application - I’ve moved the startup entry from the x64 Run Key [Wow6432Node\Microsoft\Windows\CurrentVersion\Run] into the common x86 [Microsoft\Windows\CurrentVersion\Run].
Simply:
a. Remove:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
a. Create:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
And you know what? it woooorks!!! Now my app starts with windows!
I'm sharing this in case someone else has run into the same problem.
Best Regards,
Pawel Kuc
<Removed by Moderator>

thanks John
I am an Admin User although I would install using Run As Admin
64 bit Dell Laptop
Windows 8.1 - update
Windows Firewall
Kaspersky Anti-virus - not tried turning off but will do so and respond
All my programs have downloaded, installed and are still working (Muse, Photoshop, etc.)
Not installed any hardware since registering for Adobe, but have installed Articulate Studio 13, and also Articulate Storyline
Originally received an update for the desktop app, which failed to install
Tried repeatedly (including turning off firewall) but no luck
Uninstalled the desktop app - after following a link in one of the forums
downloaded the new desktop app - installed - perfect
Other application updates installed perfectly, including the big update for Muse to 64 bit
Most recent update for desktop app failed to install, so tried the above, removed the desktop app, but cannot now find the link to the new version to download.
Hopefully just need to find the download link to the desktop app, but travelling at present so do not get enough time to surf to locate it :-(
Leslie

Download creative cloud for desktop app

I have repeatedly tried to download the app creative cloud for desktop, and each time I get a messaqe saying "we are experiencing difficulties, pleased try later"
Any advice or link appreciated
My subscription has not expired :-)

thanks John
I am an Admin User although I would install using Run As Admin
64 bit Dell Laptop
Windows 8.1 - update
Windows Firewall
Kaspersky Anti-virus - not tried turning off but will do so and respond
All my programs have downloaded, installed and are still working (Muse, Photoshop, etc.)
Not installed any hardware since registering for Adobe, but have installed Articulate Studio 13, and also Articulate Storyline
Originally received an update for the desktop app, which failed to install
Tried repeatedly (including turning off firewall) but no luck
Uninstalled the desktop app - after following a link in one of the forums
downloaded the new desktop app - installed - perfect
Other application updates installed perfectly, including the big update for Muse to 64 bit
Most recent update for desktop app failed to install, so tried the above, removed the desktop app, but cannot now find the link to the new version to download.
Hopefully just need to find the download link to the desktop app, but travelling at present so do not get enough time to surf to locate it :-(
Leslie

I'm having trouble with Creative Cloud's desktop app, when I launch it it loads but it's just a blank window, can you help?

I'm trying to attach a screenshot but apparently that's against Adobe's guidelines.
I've uninstalled and reinstalled a few times today, even redownloaded the .exe from adobe. All with the same effect.
Everytime CC loads with a blank window and the only thing I can interact with is the gear icon for Help, Pin Notification, and to Quit.

Hi Catherine,
Please refer to the threads below where this issue has been addressed:
New Creative Cloud App unusable: it's blank!
creative cloud is blank window why?
Re: Creative Cloud app opening blank
Regards,
Sheena

Error 48 when installing creative cloud for desktop on mac

hi jeff when installing creative cloud for desktop we have this problem, tried everything but no success on mac osx lion the message that gives creative cloud for desktop app on installing is this: error code 48, a critical file/directory can't be access
I had the app but i decided to remove it because i have logged in in other machines, the log in windows told me to close the session on the other machine, i did that, and then started the problems
Now I'm stuck, have tried most of the solutions on the web and adobe forums and nothing works
Please help
Thanks so much

Provide the relevant CC app install logs.
Troubleshoot Creative Cloud download and install issues
Mylenium

Using Creative Cloud 2014 apps, but Creative Cloud 2014 desktop app never installed.

I have been trying to solve this issue for months now. When I installed the 2014 update for Creative Cloud, my CC desktop app disappeared (the app that shows you updates and is a shortcut to all apps, etc). Now, applying updates and getting fonts is a real pain. Also, when I installed the 2014 update, instead of overwriting my current apps like it always had, it installed the 2014 ones and kept the old versions. This caused many issues when I uninstalled the old versions. However, I never uninstalled the desktop app, it just disappeared during the install of 2014. Is there any way to solve this issue besides uninstalled and re-installing all the apps? If that is the only solution, will is cause any issues with documents I am currently working on?

Hi Srezler,
Adobe CC-2014 is not an update but new version of the products that we offer to our customers that is the reason why it never deleted the older versions for you. While doing the update, Creative Cloud Desktop was never supposed to be removed from the machine and it seems like that it got removed may be because of corrupt installation ( Could be because of download corruption).
I suggest lets follow the below steps and suggest if this worked for you or not and accordingly we can proceed further.
1) Perform an uninstallation fo CC Desktop application if it is available in the Control Panel ( Utilities > Adobe Installers for MAC).
2) Navigate to the following locations and Rename OOBE to OOBE_old.
C:\Program Files (x86)\Common Files\Adobe\OOBE ( /Library/Application Support/Adobe/OOBE for MAC )
C:\Users\USERNAME\AppData\Local\Adobe\OOBE (~/Library/Application Support/Adobe/OOBE for MAC).
Post doing the above steps, please use the below link for installation of Creative Cloud Desktop application.
Creative Cloud Help | Creative Cloud for desktop
Cheers,
Kartikay Sharma

Cant install Creativ cloud for desktop

Im starting to get really annoyed.
I have searched every forum and tried everything.
I have renamed oobe folder, shut down computer and so on.
It has been worked perfectly until now. I was gone 2 weeks and when i get back it says there is an update for creative cloud desktop
i press the button the download it, but in the middle it says, creative cloud dekstop cant install
i have a win 7

Everytime creative cloud starts or i want to update a software or get some fonts it says thats an update is needed. If i choose not to update, creative cloud app closes
and if i choose to update, it only gets to half and says that creative cloud for desktop cant be installed

Update of illustrator cc 2014 using Creative Cloud for desktop fails permanently.

Hello,
I am trying to update the illustrator cc 2014 using Creative Cloud for desktop. The download fails due to error -60.
Yesterday I spent few hours on chat with a support repesentative, who directed me to ask ISP for download file size limitation. The ISP responded that there are no limitations of download file at all.
Any help with direct download instead of the desktop is appreciated.
Best regards,
Izidor

No you have not lost your work. You can still open the old project in CC. Providing you did not overwrite. CC14 project should read Projectname-1. Otherwise try an auto save.
Try this:
Error "This project contained a sequence that could not be opened"

Creative Cloud for Desktop Download Error

I have Creative Cloud for Desktop installed on MacBook Pro, OS Yosemite, to use Adobe Illustrator. A few months back, the CC App stopped working. Says "Download Error" with no fix. I have searched other posts within the forums and followed all listed "fix" instructions, including uninstalling/reinstalling CC, deleting folders and even logging in as "root" user. None of these methods have fixed my Creative Cloud App.
Due to this Download Error, I am unable to use or update Creative Cloud, nor am I able to update Adobe Illustrator.
Any assistance to fix this issue is appreciated. Thank you.

Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative Cloud for desktops impossible to update

I get a reminder every day that there is updates for Adobe CC for desktops. When I try to install, it says "Adobe Creative Cloud for desktops could not be installed". I can´t open the application either. The update reminder keeps poping up. What to do? The text on the pic is in swedish, but it says the same as inside the quotes above.

John T Smith wrote:
You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
One fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
I guess I'm a little mystified by this reply. I've reported no problem signing in or out of adobe, nor have I experienced any.
I've been going along with a creative cloud desktop and updates for over a yr now so not sure how my install would suddenly be 'faulty'. Complete removal and reinstall is something like a days work if you have any related difficulties at all yet it seems to be the most often suggested remedy.
Is there no chance of something that does not require a hefty input of my time getting the tools to work rather than using them, that can be done to remedy what seems to be something like a stuck routine in the install routines?
Any other folks with an idea about this?

Having trouble updating creative cloud for desktop. (error code:2)

Having trouble updating creative cloud for desktop. (error code:2)

Hi Olaolu,
You can follow the article: Error: "Failed to install" | Creative Cloud Desktop which will help you to get your issue fixed.
You can also follow the thread: Creative Cloud desktop failed to update.(Error code: 2) where this issue is already discussed.
Let us know if it works or not.
Thanks,
Ratandeep Arora

Unable to sign in to Creative Cloud for Desktops

Can anybody please help me identify the requirements to be able to sign in to Creative Cloud for Desktops?
We are supposed to deploy CC within our organization but our desktop security environment apparently prohibits to launch CC for Desktops.
- Windows 7 Professional 64bit
- Internet connection via proxy with PAC file
- CC for Teams
- CC for Desktops version 1.9.0.465
- valid Adobe ID (works in unprotected environment)
- no firewall rules block port 443
- went through all the documentation available on the net, including
http://helpx.adobe.com/creative-cloud/faq.html#how-works
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
http://helpx.adobe.com/creative-cloud/packager/creative-cloud-packager.html#Site/Port%20in formation%20used%20by%20Creative%20Cloud%20for%20teams%20and%20Creative%20Cloud%20for%20en terprise%20%C2%A0
http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
https://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html
and the links inside
Grateful for any help,
Gerald

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I can't download adobe creative cloud for desktop,error no 50

i can't download adobe creative cloud for desktop,error no 50

Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I can't update my creative cloud for desktop pc. It appears an error code 001. What can I do ?

I can't update my creative cloud for desktop pc. It appears an error code 001. What can I do ?

Code 1 discussion https://forums.adobe.com/thread/1434528

How to stop update notification for one app (iMovie) that I do not want to update

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Interesting; never came across that - here is the window I get (just double clicked on a random doc in the trash):

My Creative Cloud for desktop app show that LR5 is not install, but all my Photography plan is running on my MAC computer. Do I have to click install on LR, and I choose to install again, will I ruin something?

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