My credit card no longer exists how can the online subscription now be sorted out by my company

My credit card used for the CC subscription no longer exists - the card was being debited monthly. How can my company sort out the payment and how can I ensure my usage of CC is not stopped in the interim. I have tried the chat helpline several times but although it says there are consultants available the second screen always says there are several customers before me and I never get helped.

I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?

Similar Messages

HT1918 I want to change my credit card but I cant, how can I change it in Itunes?

I want to change my credit card but I cant, how can I change it in Itunes?

http://support.apple.com/kb/HT1918
Regards.

My credit card no longer works for purchases, the error message states to contact my bank to authorize online purchases

Credit card no longer works error states to contact bank to authorize online purchases. Error occurred following update to IOS 8.

Then you need to contact the bank. Apple does not authorize or not, but the bank would. If a transaction were denied, it would be the bank that denies it, not Apple. Contact the bank and see if there is a problem.

HT1918 I'm wanting to remove my credit card from my itunes how can i do that?

The Credit card on my account is no longer valid (does not exist anymore) I cant purchase ANY apps, not even free ones.. how can I remove the credit card from my account so i can purchase free apps until further notice.

Edit: Sorry I didn't reply back sooner. You must go on to iTunes using a computer not an iPhone or iPod. If you had an form of gift card (other than the iTunes gift card itself) you can't change your information unless you actually put a legit credit card number in. I had this problem before where I was 15 and put a Visa gift card as a credit card on iTunes and then it wouldn't let me edit it. I bought $30 worth of music using the card and never got charged for it. Anyway, this message would pop up every time I wanted to download something saying I needed to update. Eventually I couldn't do anything on that account anymore so I made a new one. Making the new one was really hard in the beginning because I they have it set up so you have to enter a card number in the new account sign up area.
I got to make my new account without a credit card because what you have to do is
-go on to iTunes
-go to the store
-look to the right and find the "quick links" area.
-scroll down past all the top songs, albums, movies ect until you get to "free apps" (make sure its the free ones so it can actually work)
-without being logged in to any account hit download for a free app
-iTunes will ask you if you want to make a new account or sign in, choose new account
-once in new account you will be asked what email and password you want along with other security stuff.
-when you get to billing there will be the place for credit card information and then all the way at the end of the list of credit card brands will be the option labeled "none". Click it and fill out the rest of the form and get your new account without credit card information

I want to install free app but my credit card has no money how can I do that?

MMy credit card has no money right now but I still want to install free apps, how can I do that?

You are going to have to get a different credit card, or purchase an iTunes gift card.

Bought and Iphone changed and put in my current email because my old email that Itunes was connected to no longer exists how can i get everything switched to the new email?

so I bought a new Iphone and I've had Itunes on my computer for years but the email i used when setting up my original account no longers exists. So I have no way of acessing it. When I bought my phone i put in my current email and I verified it. I can't have my old library with the new email and when i tried to change it i got the message that the email was registered to another I.D Which of course is the one with the phone. How can i join them so i have my music and changed my id?

➡ https://iforgot.apple.com/

I pay CC 2014 with somebody else credit card, which is refused, how can it be accepted?

I pay my CC 2014 with my wife credit card, but you refused it because you say is not in my record. I need it to be accepted because this credit card is able.
Pagué my CC2014 con la tarjeta de crédito de mi esposa, pero la rechazan porque no figura en mis datos. Necesito que la acepten porque la tarjeta está vigente.

Contact sales support directly by web chat.
Mylenium

How can I get BT to listen & sort out a problem no...

Hi
Been having problems since Sep 2012 when I ordered my broadband & land line package. Paid in advance for 1 years line rental to get the discount. My broadband etc. never got going. Could not find out why. Since then has been one thing after another trying to sort. BT now demanding more money from me and will not listen to me re how to sort this out and instead want to engage a debt collection company/ take me to court for something that has come about due to their own negligence/competence issues. How do I get in communication with someone who will listen, explain to me where my broadband package is and recognise the contribution of BT to this mess & help sort it out? For my endeavours - I've been past from pillar to post - Extraordinary!
Thank you.

Dear Stephanie
Events thus far –
Sep 12 – I tried to purchase the all in broadband, telephone line rental package advertised by BT at the time. After a number of attempts I achieved this and took the discount option to pay for a year’s line rental in advance. (I have the copy of the order confirmation and monies paid).
The new router did not arrive so made numerous calls but could not establish status/why my router had not arrived or how can we sort this out.
I sent in a complaint over the BT web site. I received a complaint ref no. Saying we will get back to you in 72 hrs. I heard no more! I then sent a separate email saying the same – what’s happening/how can we sort etc., to a member of staff @ BT I had been given to understand might help. I heard nothing. I was getting nowhere with BT who seemed at a loss to explain, despite my own endeavours to acquire the service I desired as was advertised. I was left with the purchase order confirmation and only the complaints acknowledgment as formal status – Outstanding/unresolved as far as I was concerned & had gotton lost in the myriad of departments/you need to call this number circle.
I considered that my only option to get my own broadband & line service was to go elsewhere and proceeded to do so. We are still in the month of Sep 12.
Oct 12 – By around 4th Oct I had my service at last albeit from another provider. It was for a similar ‘all in’ package where I again paid up front for discounted years line rental. I have itemised phone call bills from the new provider from this date.
I was still waiting to hear from BT re my September experience but heard nothing.
Nov 12 – Mid Nov I received a bill from BT for phone line charges for the period of 10th Nov 12 to 9th Feb 13! The letter went on to say these monies will be taken from my account on 24th November. Not being able to make sense of this, I phoned BT on 20th Nov 12 @ 3.50pm and explained the aforementioned. ‘ok, I’ll look into and come back to you’ or similar was how it was left. I got no further advice or explanation.
Notwithstanding my call on the 20th Nov, I now understand that BT went on to collect the monies for the charges to Feb 13 only not from my account!!
Why did this money get taken?? I still do not know despite my trying to find out and resolve.
Dec 12 – I understand this third party who had inexplicably had this money taken went on to recall the money (understandable) via the banking indemnity scheme. Meanwhile BT (inexplicably) credited this third parties account by £52.14! Around this time I received a credit not saying my bank account will be credited by the same!
Some of these Dec 12 goings on I have only recently established(Feb 13). Mad.....
Feb 13 – I receive a letter from BT dated 5th Feb demanding immediate payment for the monies that were called back by the third party last Dec!
On 6th Feb I get a letter from the Debt Recovery Unit giving me 10 days to pay these charges (line rental etc. from Nov 12 to Feb 13!) or else the full might of BT’s legal team & costs will descend upon me!
I can’t explain what it has been like since receiving that letter and my almost infinite attempts and correspondence with BT to sort this out. I’ve been battered with the ‘we’re right/you’re wrong’ attitude with no recognition or explanation from BT as to why they took the money in the first place or why they did not supply my, still outstanding order last September.
I have since established the BT were aware of my action to move to another provider by at least 25th Sep 12!!
I’ve tried & tried here, well beyond the call of duty spending something like 30 man hours on this to resolve. I’m left waiting for the knock at the door from BT’s legal team.
Yours,
Wits end am I!

TS5366 I have tried several times to take my credit card off my iTunes account and thought I had now I figured out my child has spent $40 on my credit card!! I want a full refund

I have tried several times to take my credit card info off iTunes and thought I had but figured out my child has spent $40 on my credit card!!! Want a refund

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have a 9 digit credit card number in Israel how can i buy apps fro app store ?

i want to have a app store account but it says thet its not a valid number what to do ?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You have an Apple ID already, so unfortunately the instructions in this link will not work for you as it states that these instructions are for those users who have not yet created an Apple ID as you may easily read.
If you have not created an Apple ID yet, this article will assist you in doing so on your computer in iTunes or on an iOS device.
If you wish to create another Apple ID for use with free content, my experience with experimenting with the instructions in this Knowledge Base article have always resulted in a None option in literally dozens of different country's iTunes/Mac App stores
Those users with an existing Apple ID are redirected by this article to a different Apple Knowledge Base article which unfortunately will likely not assist you in your goal of downloading Apple content without supplying a bank card or an alternative payment method, such as an iTunes/Mac App Store gift card.
If you have registered your product or used any Apple services, you should follow this article to use an existing Apple ID with the iTunes Store or Mac App Store.
That paragraph, by way of the hyperlink, then directs users with an existing Apple ID to this article;
Using an existing Apple ID with the iTunes Store and Mac App Store
Following the instructions in this linked article will likely not offer you the None option.

How can I select education plan with my existing Adobe ID (the option buy now is grayed out)?

Hello,
My existing account is a gmail account. Since I recently enrolled in an education institution, I want to select the education plan for the existing one. Anyone encountered this before?
Thanks.

You need to provide proof that you qualify
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
Redemption Code https://creative.adobe.com/educard

I can no longer down load on iTunes said I need a new payment method but why does my bank card no longer work how do I fix this

Hey everyone I can no longer down load or up date my games videos so on on iTunes
It's telling me I need a new payment method but why would my bank card no longer work how can I fix it so my bank card works again

how do i fix this

I got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer availabe"..how do i fix this issue?im from singapore by the way

i got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer available"..how do i fix this issue?im from singapore by the way

If it is longer available then you can't get the app on your phone.

How can you expect the customer to have a LOCAL/COUNTRY Based Credit Card every where we go??? Last week I was on holiday in HK, and from my Hotel I was able to use m VN Credit Card with my Apple ID and purchase online! Why THIS WEEK, can't I use my HS

Apple_ID_card_declined_for_this_country
How can you expect the customer to have a LOCAL/COUNTRY Based Credit Card every where we go???
Last week I was on holiday in HK,
and
from my Hotel I was able to use m VN Credit Card with my Apple ID and purchase online!
Why THIS WEEK, can't I use my HSBC Platinum Credit Card from Vietnam,
for my Singapore Apple ID account ,
while working here in Vietnam???

Unfortunately, this is a problem that is driven by the DRM Dictatorship. Despite the proliferation of mobile devices and the fact that there are many of us who do a lot of international travel, content providers don't want you to have access to their products outside of your homeland. The Balkanized mentality of the DRM Dictatorship is way out of touch with the modern world.
At least Apple, to its credit, allows you to use your accounts outside of your homeland as long as you have the proper credentials for them. Most other services use the more Draconian geolocation filtering which does require you to be physically present in your homeland. For the most part, you are not allowed to leave home if you want access to your favorite entertainment!

Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstorepls help

Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstore...pls help as im only a teenager and have no credit credit and my parents dont trust me with theres and they dont care about the fact that you can set up a password/.... PLEASE SOMEONE HELP I WILL BE SO GRATEFUL... And i would really like to get the iphone 4 but if there is no way of etting apps without your credit number then i would have to get a samsung galaxy s3 maybe ...

You can set up an Apple ID without a credit card.
Create iTunes Store account without credit card - Support - Apple - http://support.apple.com/kb/ht2534

My credit card no longer exists how can the online subscription now be sorted out by my company

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