My daughter dropped and shattered the screen on her ipod, seems to be working fine but it is one large spider web of glass. How do we get this repaired?
My daughter dropped her ipod touch, shattered the screen, it is still in place, but spiderweb, ipod works fine still. How/Where do we get the screen repaired, cost, time frame?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit
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I dropped and cracked the screen on my ipod Nano 6G where can I get it fixed
I dropped and cracked the screen on my ipod Nano 6G - where can I get it fixed?
At any Apple Store or AASP
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Pretty bad smashed screen, anyone know how much apple charge to supply and fit a new one on my iPhone 4S?
Whatever works for you. Note, however, that if you have some unauthorized shop perform a repair, you will thereafter be able to get no support from Apple for your iPhone, even if you're willing to pay them. Quotes I'm finding for replacing the screen are around £ 99, which in my mind would not be enough savings to void all support from Apple, but it's up to you.
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Suddenly the apps I downloaded won't work. The screen "blinks" for a second as if the app is loading, and then returns to the home screen. All the apps that came with the iPod seem to be working fine. How to get them all working again?
First try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
If still no luck, try downloading another free app from the App Store.
More troubleshooting here.
http://support.apple.com/kb/ts1702
Lastly, try to restore the iPod from a previous backup or restoring it to factory settings.
B-rock -
I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode -
I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock -
My iMessage is only allowing me to select messages to be sent and received from my email. If my number is an option, but it will not let me select my number, how do I get the iMessages to be sent to my number and not my email?
Try ejecting your iphone from iTunes and then close iTunes. Now retry. Hope this helps.
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If it's not available in the store in which you have your account, you're pretty much out of luck. In order to purchase from the U.S. iTunes Store you need a)a valid billing address in the U.S., b) a credit/debit card billed to that address or an iTunes prepaid card purchased in the U.S. and c) to be physically located in the U.S. at the time of purchase.
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I purchased some songs from I-tunes and they show up on my I-tunes list on my computer, but did not sync to my I-pod. How can I get them to sync to my I-pod? Any help would be appreciated! Thank you!
Sorry, I meant the letters look "faded" not faed.
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I just installed ios7 on my iPhone 4s. It seems to be working fine but all of the apps I had previously installed are gone. They show up in my app store as purchased, but the shortcuts are gone. Does anyone know how to get the shortcuts back? Thanks!
I updated via my iPhone 4s. The apps were on my iPhone 4s. That's all the information that I have. The update to ios7 seems to have gone smoothly - everything else is working, phone texting, email, internet, etc. But all of the apps I had installed over the past year are no longer showing up as shortcuts. No facebook, no twitter, no espn, etc. They are all still listed in my app store as purchased, but the shortcuts and my folders are gone. Thanks.
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When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone'. This is at the end of all the other tabs like info, ringtones, music etc. The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library? It doesn't sync either.
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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I have one of the speaker failed on iPhone 3GS. How do I get this repaired under warranty. My phone is just 45 days old.
As tonefox says, all iphones have ony one speaker on the bottom.
This is clearly illustrated in the manual. -
I spilled a small amount of wine on my macbook pro keyboard, I know, killing myself over this! I dried it fully but 24 hours later the keys are very sticky and it won't find the Bluetooth module so I can't use my magic mouse - everything else seems to be working fine. Thanks for any tips!
Your keyboard will never be right again; it needs to be replaced. There's no effective way to clean sticky stuff out of it. Your Bluetooth module may have been shorted out and destroyed, and it probably isn't dry yet after only 24 hours.
Take your machine in for repair, and expect a hefty bill in the hundreds of dollars. -
I am trying to burn a .mov file from fcp xpress timeline to a dvd. The popup message I receive prior to inserting the dvd is that I need 20.05 gb of space available on dvd (a 1.25 min program). How can I get this program onto a dvd (where the max available gb's for off the shelf dvds-r) shows a max of 8.5gb?. Please help. Thank You!
You have posted your question in the Final Cut Pro X forum. You want to be in this forum instead; https://discussions.apple.com/community/professional_applications/final_cut_expr ess_hd
Good luck.
Russ -
The screen is completely shattered. I was told that Apple will replace/repair for free. Does anyone know if this is true?
Unless you purchased the optional AppleCare+ warranty,
Apple will exchange your iPod for a refurbished one for $199 for a n64 GB 4G and $99 for the others. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
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