My daughter forgot the passcode, I tried turning it off and connecting to itunes to reset but i get an error message stating that I need to enter a pass code. Keep in mind we did not register this device.
my daugher forgot her passcode. I tried connecting to itunes as instructed, but get message asking for passcode.
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Similar Messages
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Help!! What's going wrong here. I used to have iTunes installed on this computer but lost it when it crashed. I've tried re-installing it numerous times but I keep getting the same error message. "Error writing to file: C:\ProgramFiles\iTunes.Resources\es.lproj\iPadLicense.rtf. Verify that you have access to that directory." I know I have access to that directory because on a different computer I can sync my iPad and iPhone. What am I doing wrong? What do I need to go in and authorize or turn on? Any help greatly appreciated. Thank you.
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue and if i must, how dI reintall iTunes without loosing my content?
P.S. I am able to sync postcasts and music though!http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357 -
My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the scree with the number board to open with a password. How do I fix this?
You will need to restore it. The sidebar of your iPad appears on itunes even if you dont enter the passcode. There's the option to restore it. More info:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the screen to open with a password. How do I fix this?
You will need to restore it. It may not sync, but the iPad's sidebar has to appear you can restore it and it will be as the last time ou synced it to iTunes. For more info:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
I am trying to upload a pdf i created to an online system but am getting an error message indicating that my document is not formatted to 8.5x11. How can i get my document to 8.5x11
You'll want to fix this via the online system you used to create the PDF.
If all content mastering and page configuration is done online then that is where you must make a correction to what you did before.
If a file is uploaded to the online system for processing then you must revisit that file.
Open the file with its native application and correct page size there.
If you upload a scanned image to the online system you must configure the scanner software to output the needed page size.
Be well... -
I clicked "yes" to upgrade iTunes and now it doesn't work. I get an error message stating my computer is missing MSVCR80 and then a message stating Error 7 (Windows Error 126). I've tried reloading iTunes twice. What can I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I KEEP GETTING AN ERROR MESSAGE STATING THAT MY MIDI HAS TIMED OUT, HOW DO I RESOLVE THIS?
I KEEP GETTING AN ERROR MESSAGE STATING THAT MY MIDI HAS TIMED OUT, HOW DO I RESOLVE THIS?
Besides not typing in all caps... you probably have Pro Tools installed, the Avid/Digi Core Audio MIDI driver is not compatible with Lion.
It has to be removed... Look in ~/Library/Audio/MIDI Drivers
Seriously, we tend to ignore Dweebs that type in all caps -
I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
Thanks!I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."
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When I try to send e-mail I get an error message stating that the e-mail address was rejected by the server. When I send to e-mail from another address, I get back an error saying the e-mail address is unknown. My e-mail has worked fine for years until yesterday. HELP!
The specific text of the error message is very important here — I'm not sure exactly you're encountering here.
If you're able to connect to your email server and are able send email to other email addresses and if the failures are specific to one email recipient address, then please contact the intended recipient of the failing email, and confirm their address is valid. (This is the way I'm reading your question.)
If you are unable to send any email to any other email addresses and this is specific to your email address, then try the web mail client interface (if one is available) to verify your login user and password, and check with your email ISP for assistance. If your email password works via web mail, follow this Apple troubleshooting guide, then — if everything else fails — I'd probably then entirely remove the email account from Mail.app and re-add it per your email ISP's particular setup requirements. (Some issue with the setup or maybe a corrupt setting in OS X or a problem at the mail ISP servers is a common problem, but this effects attempts to send to all email addresses via that account.)
An email account setup is specific to an email provider, unfortunately. If you're using one of the more common email ISPs, then there are usually setup guides and frequently-asked questions posted online. -
IPhoto quit in the midst of importing some photos to the library. When I reopened it, it had some events, that were imported a few days earlier, which had no photos. They were missing. I tried Time Machine to restore the iPhoto Library to a version made a couple of hours earlier. But I got an error message saying that I did not have permission. I tried restarting iPhoto while holding down the Option key and tried to access the Time Machine iPhoto Library, but that only got me a portion of the library and not the portion that was missing earlier. When I restarted iPhoto this time, even more of my photos were missing.
Try repairing the permissions on your Time Machine, Take a look at this link, http://support.apple.com/kb/HT1452
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How do I export my iMovie '11 video and burn it to a DVD? I've tried 'Share' - 'Media Browser', 'iDVD', and 'Export Movie' but always get an error message indicating that my movie is too long to publish. Thoughts? Additionally, what does 'File' 'Finalize Project' do?
Instead of Share to Media Browser, what happens if you try Share Menu > Export Movie... (choose Large size) and save it to the Desktop?
If that fails try Share Menu > Export using QuickTime...
Then pick Movie to QuickTime Movie, then click on Options... which is just to the right of Export
Under the Video section click on Settings...
Then in the pulldown menu at the top, titled Compression Type: Choose Apple Intermediate Codec. Then click OK. And click OK again, and save it to the desktop. Once the .mov file is created, you can import that into iDVD and most likely it will work in Wondershare Creator if you prefer to use that instead. -
I've had an iWeb site running for 4 months and I publish a monthly newsletter. Since August I've been unable to republish. The test connection under FTP settings works but I get an error message when I try to upload newsletter. Am I missing something?
Where are you hosting the site a what are you using to upload the site files to the server?
OT
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