Trouble shooting list

Hi
After some days with hair graying fault searching I made a list for what's it's
worth:
Sound goes out of sync from the very beginning:
- DON’T try as I did to have Mac OS and FCE on an external FW hard disk. This did only work with iMovie for me and isn’t recommended.
- Drop-outs on the beginning of the tape. Forward it a bit eg. 30 sec and try again
- The Clock in the Camera isn’t set: => not proper time-code. You have to capture in another way. I tried to make the capture by iMovie and then import the clips into FCE.
alt. Make a tape to tape copy with two Cameras where clocks are set OK - will may be work
- When moving the material from ”browser-window” to timeline go by the Viewer and move it to the ”OverWrite” field. Prior to this set the ”clacks” that selects video and audio tracks on desired tracks.
Stuttery playback directly and by the ”Print to Video” function:
There was in my case two origins to this.
a. bad performances from the Mac
b. real drop-outs in timeline. Sound was missing for a frame or two
1. Move the folder that contains FCE captured material, sequences etc. to another hard disk.
I start with making a folder named FCE-”moviename” and select this as ”Scratch disk” to make it easier to delete when done.
This I move to another hard disk. => It will put together fragmented material if there is lots of free space on the new target disk. FCE needs lots of more space that’s obvious from the start.
1 hour movie is about 13Gb and FCE needs about 3-4 times more.
2. Drop outs has to be repaired manually. I did borrow sound from previous or following frame. Not a perfect solution but it resulted in a less obvious fault. (Cut & Paste)
Pro way: You need perfect sound. Try re-Capture or find another sound source.
3. Repair permissions - Apple Disk Utile tool
4. Repair hard disk - Apple Disk Utile tool - start from CD or ext. hd
5. Run DiskWarrior™
6. Turn off - ScreenSaver
7. Turn off - EnergySaver
8. Turn off - FileVault
9. Turn off - all ext. activity, network and etx. devices
10. Desktop - No animation: I use monochrome - gray
11. No Background tasks running that’s omitable
12 Classic-mode turned off
13. Sufficient free space on Your hard disks (3 - 4 times more than total amount for Your Captures)
14. If You can: Have Mac OS and FCE on one hard disk (hard disk [0] and Scratch on another hard disk [1]. DON’T try as I did to have disk [0] as an external FW hard disk. This did only work with iMovie for me.
15. TechTool (3.0.4) (AppleCare-program)
16. MacJainitor
17. Throw away (or at least move to desk-top) the pref. files
- FinalCutExpressUserData
- FinalCutExpressUserPOACache
- FinalCutExpress2.0Preferences (or FinalCutExpress3.0Preferences)
- com.apple.FinalCutExpress.plist
18. AppleHardwareTest on the CD that came with Your Mac
19. No Cables connected to Your Mac than really necessary. eg ethernet, ext. devices, modems etc.
20. Unplug Your Mac for about 15 min. Really Mains Out. To reset FW-port
21. Run ”Cache Out X” program (not tested by me)
22. HARD LUCK only as last resort:
Back up Your hard disk and then erase and rebuild Your FCE environment like:
- Install System X.3.9
- Install QT 6.5.2
- Install FCE 3.0.0
or
- Install System X.4.6
- Install QT 7.1.1
- Install FCE 3.5.0
This is my list of what to do.
Test on Your own risk
No guarantee or responsibility from me.
All response to this is of interest.
Yours Bengt W

Thanks for the list Bengt. It's an excellent list, with a lot of great suggestions. There are a few things I'd mention.
The clock set in the camera makes no difference to the timecode. It does break DV Start/Stop Detect, which won't work, but the timecode is still good and you can capture with clip mode or now.
I wouldn't name a folder and set that as the scratch disk. It's set the top level of the hard drive. FCE's going to make a folder called capture scratch and inside will be a folder with the project name that contains the material that was capture while that project was active.
17. I wouldn't throw away the FCE USer Data folder. It can contain some useful stuff. Just the preferences file, and BOTH cache files, as well as the plist file. Trashing prefs and repairing permissions should really be at the top of the list. First go-tos if the application is behaving oddly.

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    Replacement for the second draft of this Thread   (To be removed if Published as Tip)
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    1:13 PM      Saturday; October 8, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
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     Mac OS X (10.6.8),
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    Replacement for the second draft of this Thread   (To be removed if Published as Tip)
    kisight: How do I get my iSight working ?
    Trouble Shooting an iSight Camera.  (Version 3)
    Hi,     On many subjects Apple has Articles and Documents that can help.
    In some case they are written by an Engineer or similar and can miss the mark for the average user.
    In other cases they are crafted, detailed responses to an issue that has popped up many times in the Apple Discussions and take the best from many responses in those User-to-User Discussions, creating something that can not be surpassed.
    This is the case of the Apple Article HT2090 on Trouble Shooting an iSight.
    It lists steps and processes to go through for both Internal iSights and External ones.
    However as with most things it does sometime pay to reword things differently so that people grasp the points in language they understand.
    The info here is a reworking itself of two pages at ralphjohns.co.uk/EZ Jim pages namely EZ JIm's page 2 Where can I Find Help With My iSight ? and his page 4, How Can I Test My iSight is Completely Functional ?  which were written several years ago and predate the Apple Article, being aimed at the External iSight.  They have been updated since to address the Internal iSight as well but some of the comments are useful between the two types.
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    It will then go through some checks as the OS powers it up and checks it's firmware.
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    b) Unplug the cable from any other FireWire device and give the iSight it's Own FireWire port/socket on the Mac (exclude issues with other FireWire devices). It is important that this be a port/socket on your computer and that you know that it works. Do not use a port in a FireWire hub or another FireWire device or a FireWire port in an Apple Display for testing.  (Also see d below if you have an 800 FIreWIre Computer)
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    d) With FireWire 800 computers you may have to change your FireWire 400 to 800 Adaptor or Cable to get full Audio functionality with Lion Apps
    If it is not in the System Profiler you are almost certainly going to need the Trouble Shooting Article from Apple at this point.  This Article may also be of help (number HT1317 What to do if your computer won't recognise a FireWire or USB device).
    If you have not resolved things at this stage it is going to be time for an Engineer with Apple credentials.There are no user serviceable parts inside any iSight.
    Other Items
    Audio.
    The External Camera has two mics inside.The volume it records at or plays through for iChat is controlled in System Preferences > Sound > Input tab (select device) and this should be set to get the blue response bar to at least half way (preferably three quarters) when you talk.The same applies to any other Mic, even the Internal one on laptops and some other Macs.
    Firmware.
    The System Profiler as detailed above should tell you the Firmware the iSight has.  The current version is 1.0.3 and was updated in Panther.  (Essentially it is an Audio compatibility update but does seem to help in other situations)
    If your computer is running Panther (10.2.x) then use this Updater
    If running Tiger (10.4.x) or Leopard (10.5.x) then navigate manually to your Hard Drive/System/Library/Core Services/iSight Updater and run the updater found there.
    If an iSight is Plugged in on the Computer when you do an  OS update and the firmware needs updating on the iSight this app is supposed to be triggered but it seem it may need a hand at times.
    Focusing on the External iSight
    Essentially the External iSight is self or Autofocusing.
    If in doubt then try better lighting and strong colours as opposes to light or pastels.
    (All built-in iSights are fixed focus. Therefore, unless a built-in iSight lens cover is dirty or smudged, any built-in iSight whose image is blurry needs service by an Engineer with Apple credentials.)
    EZ Jim has these more specific recommendations for piece of mind.
      Make a cross whose lines are about one-half inch or more wide on a plain background to use as a focus target. (I have even used black electrical tape.)
    Turn on plenty of light and hold the target very still at about two or three feet from the lens. Watch iSight focus. (You may need to use a tripod or brace yourself to hold the target still enough.)
    Then quickly move the target and hold it very still at about one foot away from the lens. Watch iSight focus.
      Finally, move in to about six inches from iSight, and check focus there, too. (Holding the target still is more important as you get closer to iSight.)
    This Users Tip by Ian Bickerstaff  can give you clues for any application really  "Look  and sound good in iChat"
    Other Info and Links
    iSight Support info at Apple Links to Users Guide, Manual and many other topics on the External iSight.
    Apple's iSight Firewire Connectivity FAQs
    Apple's iSight Service FAQs
    If you feel you have not understood or think you have not grasped something here or in the links so far try the iSight Discussion Forum
    1:13 PM      Saturday; October 8, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Trouble shooting guide! Read this first!!!! rev 13-1-2004

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    Athlon B type = 100MHz (=200DDR)
    Athlon C type = 133MHz (=266DDR)
    Athlon XP - C type = 133MHz (=266DDR)
    Athlon XP - D type = 166MHz (=333DDR)
    Athlon XP - E type = 200MHz (=400DDR)
    Use this link to see if your motherboard actually supports your CPU.
    The TBred CPU's (0.13) start from XP-1700 and up, but not all boards support this CPU and they either show on the D-LED all red or don't start at all!!
    The K7T266pro2 is an exception, it can be made to support the TBred CPU's, on this link you find all the info on how to make it work.
    Many reports have told us that FSB333 CPU's work on KT3-Ultra boards work just fine, but it's unsupported by MSI, we don't know why....
    As for mulipliers with AMD CPU's, just set them Automatic, as they are hardcoded on the CPU themselves and will allway's be correctly, even if if you think the BIOS doesn't know it.
    How to recognise the CPU:
    If you look on the dice, there are letters after the speed.
    The last letter will tell you the FSB of the CPU.
    B=100MHz (=200DDR)
    C=133MHz (=266DDR)
    D=166MHz (=333DDR)
    E=200MHz (=400DDR)
    To recognise a CPU quickly, checkout this link.
    Thanks Mellops.
    The MHz setting must match your setting in the BIOS for FSB value, as it translates to the correct FSB setting for the CPU.
    The best way to identify a processor is by using the OPN (Ordering Part Number) which can be found on the processor (E.g. AXDA 2700 D K V 3 D).
    Detailed information on the code can be found in this AMD document. (Thanks Hans)
    CPU Cooling  
    CPU cooler not made for your CPU, check if it can handle your CPU....
    CPU cooler mounted wrong!, take it off and check it as it will fit 2 way's, but only 1 is the right one, examine very carefull!
    The cooler has a lower part that needs to go over the bump (higher part) of the socket, if it's not over there it won't cool the entire dice and WILL give you trouble.
    Also check if it's making contact with the entire dice of the CPU...
    Make sure you regrease it again, the same grease/paste can't be used twice!
    YOU MAY NEVER USE A THERMALPAD OR GREASE AGAIN! APPLY NEW EVERY TIME YOU TAKE THE COOLER OFF!!  
    top 2 show how not to do it
    Used too much silver-grease! It will shorten the bridges on the CPU, clean it and use white-paste.
    (Silver-paste is not recommended in any case!)
    The latest AMD XP CPU's (XP-2200 and above) require a copperbased heatsink because the dice is smaller and generates far more heat per square cm then the "old" CPU's do.
    How to check the cooler before taking it off.
    There is a simple way to check the cooler without taking it off.
    You do this by first checking your idle temp with PCAlert, it should be below 50-55C.
    Then you download a client from www.distributed.net, let this client run for about 10 minutes while monitoring the temps, after about 1 minute or so it should stabilize and your temp should have gone up about 10-15C (max).
    If it still goes up or the system crashes, there is a big chance you mounted the CPU-cooler wrong.
    When you can't run this check, try with FSB100, if the system does run the check then, it could be well that the cooler is mounted wrong or your powersupply doesn't have enough power.
    ***** YOU CAN'T CHECK THE CPU COOLER ON TEMPS OR FAN RUNNING, IT MUST BE TAKEN OFF THE CPU!!! *****  
    Cleaning the CPU and Cooler - thanks to Dragon60 for his addition.
    An additional comments about this is what you clean the CPU with in this situation. The best thing to use is isopropyl alcohol. If this is not available then metholated spirits would do.
    Make sure you allow the CPU to dry properly before you put it back in. This also means DO NOT try and clean it whilst it is still in the socket as some of the cleaning fluid, grease and dirt may get underneath and short some pins.
    Last but not least. DO NOT use acetone to clean anything inside your PC. (or outside for that matter) It MAY not do any damage BUT it may disolve some parts.
    Thanks Dragon60.  
    If you don't understand what we are talking about on this cooler matter, then read this link: AMD CPU & Cooling guide  
    Powersupplies  
    Powersupply too little, most commen cheap 300W CPU's can't handle an XP-1700 or above, try a better one to be sure.
    Make sure your powersupply has about 185W combined on the 3.3+5V and that the 3.3V has 20A or above.
    That should be enough for most systems.
    On the latest boards the 12V has become very important too, expecialy with TBred CPU's.
    Make sure yours can give 18A or more on the 12V line too.
    I have found that a lot of cheap 350W will fail with modern boards and TBred CPU's.
    Allway's make sure you have a decend PSU, it never fails to spent a bit more on that part!
    Borrow a bigger one from a friend if you are not sure....
    More info about powersupplies: Click here.
    And the second you must read: Click here.
    Powersupplies with these type of numbers on them or higher should be fine:
    3.3V - 28A or better
    5V - 30A or better
    12V - 18A or better
    Watch out!! Cheap PSU's like Q-Tec come nowhere near these figures!!
    Do NOT trust the 300W or 400W rating on them!!!
    Q-Tec is about the worst of them all!!  
    Metalclips  
    Stand-off's left between the board and the case, take the board out and check for too many of those metal-clips, they can shorten circuits and cause al sorts of problems (most of the time audio problems)
    RAM
    Ram problems, don't try to run with PC100 (SDram boards) when you have a 133FSB CPU, get PC133 ram of decend quality.
    In any case, don't use cheap quality ram (Crucial seems decend, but give's a lot of problems, I consider these cheap quality too :P ), replace the ram with another brand to see if it fixes it....
    DDR ram speeds:
    Duron upto 1300/Athlon-B =100FSB=PC-1600=DDR200
    Duron from 1400 =133FSB=PC-2100=DDR266
    Athlon-C/XP upto 2600 =133FSB=PC-2100=DDR266
    Athlon XP D-type and above =166FSB=PC-2700=DDR333
    Athlon XP E-type and above =200FSB=PC-3200=DDR400
    Higher DDR speeds are only a must if you try to overclock, they have no speed gain if run at the correct speed. You may use faster ram on a slower system, the speeds given are what is needed minimum.
    Perform RAM test tools, ie http://www.memtest.org if you suspect RAM is faulty, such as BSOD or data corruption. [added by Maesus]
    Try your system allway's with 1 stick of ram, adding more sticks can give all the trouble too.
    Some sticks just won't work in pair and a lot fail when you put 3 or more in the system.
    When you want to use 3 sticks, make very sure you use the MSI tested ones, they are your best chance that they work without problems.
    If still nothing, try to seat the ram in another slot, sometimes they work better in another slot.
    Thanks boost
    Or rise the Ram voltage a little, be carefull doing this!
    Sometimes this works when you have a lot of ram in there.
    BIOS  
    BIOS settings not right, clear the CMos and start with the default settings, if it works, try setting ONLY the FSB to 133 if needed, nothing more.....
    And go further from there......
    Clearing CMos
    When you clear the CMos, make sure that all power is cut from the system.
    This is done by takeing the wall-plug out or use the switch on the powersupply to turn it off.
    On most boards, as far as I know all MSI boards, you must set the JBat1 to position 2-3 (clear position) for about 10 seconds, then set it back to 1-2 (keep data position)
    After this your CMos should be cleared and you can turn the system back on.
    In some rare cases it's needed to take the battery out too for a minute or so.
    It can happen that the system will prompt you to set the BIOS again, go into the BIOS and set everything you need, then save the settings.
    Thanks fguevara.
    Harddisks  
    Harddisk is giving problems, most of the time with WD drive's, they are jumpered somewhat strange compared to others:
    No jumper = Stand-Alone no other drive attached to the cable.
    Jumper master = if you have a slave drive attached
    Jumper slave = when it's slave to another drive
    Harddisk is doing weird things:
    Make sure you have connected the blue connector to the board, and don't let the other end of the cable unused, make sure there is a device connected to it.
    The middle connector can be left into the air without problems if not needed.
    IBM harddisks seem to fail a lot, try Drive-Fitness-Test on it, see if it has problems.
    Click here for DFT
    Other brand drives can have problems too, make sure they are ok, as harddisk failure can cause all sorts of problems.
    Allway's be sure your harddisk is in tip-top shape, if not, replace it and try another to verify.
    For more information read this: Click here.
    To know what harddisks your motherboard support, use this link.
    To enable harddisk over 137GB in Win2000 edit this registry key:
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Atapi\Parameters]
    "EnableBigLba"=dword:00000001
    The KT4 raid boards only support 1 harddisk on IDE3, the rest must be SATA drive's!!
    Harddisk/power led not functioning - thanks to Tweetyoost
    If your HD led or power led not work try to switch(wrong + or - side) the connectors on the motherboard.
    leds will work only when + or - is correct
    Thanks Tweetyoost.  
    Floppy drive's  
    If your floppy drive doesn't work or the led stay's on all the time.
    Make sure the floppy is set correctly in the BIOS, as the BIOS doesn't autodetect a floppy drive.
    Check the cable, make sure the twist in the cable is at the floppy-drive side.
    If the light stay's on, flip the connector at the floppy-drive arround.
    Sometimes it happens that even after all this, they still don't work, try with another drive from another brand.
    Not able to enter the BIOS or lockup  
    When you try to enter the BIOS it won't go in there or
    lockup, but your system is running fine.
    This symtom can happen when your CPU-Cooler is giving spikes on the coolerwire.
    Try with another brand of cooler to test if it solves it.
    Keyboard and optical mouse lights stay on after power off[/U]
    Some motherboards have a jumper called JKBV1, this jumper is located (mostly) near the keyboard connector, put it in the other position.
    If your board doesn't have the jumper, try to find the following BIOS settings and turn them off:
    resume on KBC
    resume on PS/2
    resume by alarm
    USB ports not working[/U]
    Check in the BIOS if the ports are enabled.
    USB2.0 ports are supported in Win2000+SP3 and XP+SP1, just let the OS reinstall the ports and they should work.
    Thanks Stygge
    Replacing parts and the system won't boot after
    It's never a good idea to replace stuff like CPU and ram without taking the board out of the case.
    But if you still like to do so, please support the board, because if you don't you might bent the board a little and cause other components to make bad contact.
    Allways support the board when you replace stuff, no matter what!
    Also make sure your system can take the replacement, it could happen for example that your powersupply can't handle your changed videocard from GF2MX to GF4Ti4600.
    Test all the parts in another system
    Make sure that the new part is in good working order in the first place (in particular: videocard, CPU, memory): try it in another system, or have it demonstrated by the one you bought it from if possible.
    Testing might also give you a clue on what is actually wrong in your own system.
    Thanks HansH.
    Checking the powersupply
    Don't do this if you don't know what you are doing!
    Disconnect the powersupply.
    Orientate the 20pin Powerconnector with the clip up.
    Locate pin 4 and pin 8 top row, mostly green and black wire.
    Use a wire to short them (or better a 12V test lamp).
    Now connect the power and the fan inside the powersupply should start spinning.
    If it doesn't your powersupply maybe dead.
    Thanks HansH.
    KT4 users  
    Please read the Un-Official KT4 guide if you have CRC errors or strange crashes.
    These can be BIOS problems.
    In any case !!!Only flash if the system is stable!!!
    Set default-settings and FSB100 to make it stable first!!!
    Motherboards making a Siren-sound
    If your board is making the sound of a firetruck, BEEP-BOOP-BEEP-BOOP...
    Check the folowing:
    1. CPU too hot
    2. chassis intrusion was enabled in the BIOS
    3. PSU is below min/max allowable value
    Stutter in audio
    Remove your antivirus software.
    We have heard a few cases where the stuttering was created by badly behaving antivirus software.
    Disable cpu halt command if it's in the BIOS (Thanks Pascal16)
    Windows  
    Windows2000/XP won't run stable, try to disable APIC and install again....
    Not all drivers/devices like the APIC.
    Windows2000/XP won't install USB2.0, install the latest servicepak (SP3 Win2000 or SP1 WinXP).
    Let Windows rediscover the USB ports, they should work now.
    If you have driver or other problems and don't know what to do anymore but Windows does function without crashing, read this: Click here.
    Audio [added by Maesus, 20/2/2003]
    Can't stream AC3 via SPDIF to external DD decoder? try this ac3filter [info provided by Manfred ]
    Lan not working 100MBit
    You could try this patch, seems to work on some boards.
    The download-link is at the bottom of this post.
    I think I have about covered all most commen problems....
    Check those first before you ask us, as it's not fun to type the same over and over again.... :(
    Another good link for trouble shooting is here: Link
    If you have more issues that can solve problems, please write your thing below......
    I will insert your comments in this guide, with credits, offcourse 8)
    !!I will delete any attempt for discussion or problem report below this message.....!!
    Please report back, in another thread, if your problem was solved and how you did it, this will help others a great deal.
    It's only ment to help people as a guide to where the problem can be, start a new thread if this guide didn't solve your problem and you need more help!
    This thread is only for the experts to guide you into a solution :]

    Dude thank-you for your wonder detailed knowldge, I have descovered that lets say xp 1700 in a ultra 2 can only handle at the most 143fsb mult at 12.
    Given the settings" irq's are a major",part of directing traffic and power? example:
    Sound blaster Live , uses two irq's most common at"Auto" is, irq 10, or 5, and Sound blaster 16 emulation usually takes irq 5,. I have found that the sound card in slot3 works great , but to do this I had to change the Bio's and assign slot 3 irq 7 . and make sure printer port has share irq enabled
    Problems that accure with bad traffic are like this. Start a dedicated server. minimize than start your game?":censored:  no sound what could be wrong"? Shoot another problem Connection problem?. The computer nerd is getting trouble over the ordeal. ANSWER! IRQ can fix the problem, Study the irq and make changes as you go. "what would it be like with no stop signs,,,that is the same as a irq. with the same knowldge this topic brings IRQ need to be clearly understood.
    I can honestly say my system is error free and running like a dream.
    xp 2500 barton 333
    creative sound 5.1gamers.
    512 mb kingston ram 400 mhz
    boadband either onboard.
    MSI 5700 128 mb ddr
    Setting are:
    163 fsb
    mult of 11
    ddr 333
    video memory clock down to 450mhz
    3d clock to 390mhz
    The delta is a smooth running board also I want to mention to the person with crackling sounds, change the irq like I did, that fix the problem and the power is totaly too good to be true.

  • My iPhone is stuck in recovery mode, I can't restore/update my device. I keep getting error 2001. I've tried basically every trouble shooting step out there. Any suggestions?

    I have tried every trouble shooting step there is. restarting my  computer amd restarting my device. It died while i was at work and when i went to plug it into my car charger all i saw was the apple logo coming and going. so when i got home i put it in recovery mode and tried to restore and I got Error 2001. I have no idea what to do.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • PS Elements 10 suddenly incompatible with Windows 7. Cannot open. Windows 7 not even an option on the incompatibility trouble shooter.

    Adobe tech people. How do i get the PS version I have been happily using to open again Suddenly it will not open and W7 is not even listed as an OS when I run the compatability trouble shooter. Is this Adobe's way of making me another version? VERY ANGRY.

    I had the same problem with my Satellite A505-S6005.  I keep everything on external drives/remote backup and ISO my installations because of problems with the CD/DVD on my previous laptop, so I thought turning this off would be handy.  Unfortunately, it also turned off virtual drives.  Unlike you, I had an error code 52.
    The upper/lower filters is what finally worked for me, but I had uninstalled the Eco Utility just prior to that, thinking that is where the power setting was initiated.  I'd had an icon in my tray indicating that ODD power was off but with no option to turn it back on.  Removing Eco removed that icon, but still no drive until I did the regedit.  Do you have this utility?  From what I've seen, the Protege has Easy Guard, which seems similar to Eco.  Maybe a conflict exists with that?

  • Unable to create file - SXMB_MONI -- Trouble shooting

    I am replicating Products Data from SRM to MDM. I am using BBP_CCM_TRANSFER_CATALOG report in SRM. This is Proxy-File scenario. After executing the above report, I can seee the Message in SXMB_MONI in PI.
    The message has passed through these steps.
    Inbound Message (Central) (Green Flag- Scheduled)
    Reciever Identification
    Interface Determination
    Reciever Grouping (Black thick Arrow Head - Scheduled for Outbound Processing)
    Message Branching According to Receiver List
    Request Message Mapping
    Technical Routing
    Call Adapter
    Response (Black Flag - Processed Successfuly)
    I am not able to see the File written at outbound server and target file path mentioned in File adapter.
    Can any one please help me in understanding the above sequence and trouble shoot so as to get the file.

    Hi Sudha
    Reciever Grouping (Black thick Arrow Head - Scheduled for Outbound Processing)
    Extract from one of forum post .. see if it helps 
    Register the queues via t.code sxmb_adm where u have an option manage ques.
    Once you register the queues, they default activated.
    If u want to manually unlock then u need to go to transaction SMQR,SMQ1,SMQ2 for queue management. There u have to select the queue and activated all entries.
    SMQ1 u2013 qRFC Monitor for the outbound queue You use this transaction to monitor the status of the LUWs in the outbound queue and restart any hanging queues manually.
    SMQ2 u2013 qRFC Monitor for the inbound queue. You use this transaction to monitor the status of the LUWs in the outbound queue.
    U may schedule the report RSQOWKEX (Outbound Queues) and RSQIWKEX (Inbound Queues) to restart the queues automatically.
    To Cancel the messages from MONI with the Status Scheduled for Outbound Process
    Schedule the Report RSXMB_CHECK_MSG_QUEUE
    SAP_BC_XMB_DELETE
    Regards,
    Srinivas

  • Trouble shooting while connecting Ms SQL Server 2008

    hi everyone i ve a trouble shooting while connecting to sql server. my whole sql connection code is here. i m using windows 7 64bit. i ve download jdk for 64bit and download jdbc driver too. in the jdbc driver folder i ve copied sqljdbc.jar file in to C:\Program Files\Java\jre6\lib\ext then i ve copied to C:\Program Files\Java\jdk1.6.0_19\jre\lib\ext then C:\Program Files (x86)\Java\jre6\lib\ext. i m not sure to where to copy. also finally i ve copied sqljdbc_auth.dll file in to C:\Windows\System32. there r two sqljdbc_auth.dll files one is 32bit other one is 64bit i checked to c folder and i see there r two microsoft sql server folders one is under program files one is under programfiles(x86). i just copied sqljdbc_auth.dll 64bit version in to system32 folder. i just found these infos from internet. i m new in java. when i run the program i get an error message which is :
    java.sql.SQLException: No suitable driver found for JDBC:sqlserver://localhost;java_data
    at java.sql.DriverManager.getConnection(Unknown Source)
    at java.sql.DriverManager.getConnection(Unknown Source)
    at ClientQuery.<init>(ClientQuery.java:31)
    at TicketSale.<init>(TicketSale.java:68)
    at TicketSale.main(TicketSale.java:409)
    the name of the database i want to connect is java_data which i made in sql server. can anyone tell me where did i made wrong?
      import java.sql.Connection; import java.sql.DriverManager; import java.sql.PreparedStatement; import java.sql.ResultSet; import java.sql.SQLException; import java.util.List; import java.util.ArrayList; public class ClientQuery {    // class begin private static final String URL ="JDBC:sqlserver://localhost;java_data"; private static final String USERNAME ="root"; private static final String PASSWORD = " "; private Connection connection = null; private PreparedStatement selectAllClient = null; private PreparedStatement selectClientbyAirline = null; private PreparedStatement insertNewClient = null; // person query constructor begin public ClientQuery (){ try { try { Class.forName("com.microsoft.sqlserver.jdbc.SQLServerDriver"); } catch (ClassNotFoundException e) { e.printStackTrace(); } connection = DriverManager.getConnection( URL, USERNAME, PASSWORD ); selectAllClient = connection.prepareStatement("SELECT * FROM Ticket"); selectClientbyAirline = connection.prepareStatement("SELECT * FROM Ticket WHERE airline = ?"); insertNewClient = connection.prepareStatement("INSERT INTO Ticket "+ "(name,surname,airline,flight_no,departure_date,departure_city,arrival_city,departure_time,arrival_time,gate,price)" + "VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)"); } // end try catch (SQLException sqlException) { sqlException.printStackTrace(); System.exit(1); } // end catch }  // person query constructor end // select all client in database public List <Client> getAllClient() { List<Client> results = null; ResultSet resultSet = null; try { resultSet = selectAllClient.executeQuery(); results = new ArrayList<Client>(); while (resultSet.next()) { results.add(new Client(     resultSet.getString("name"),     resultSet.getString("surname"),     resultSet.getString("airline"),     resultSet.getString("flight_no"),     resultSet.getString("departure_date"),     resultSet.getString("departure_city"),     resultSet.getString("arrival_city"),     resultSet.getString("departure_time"),     resultSet.getString("arrival_time"),     resultSet.getString("gate"),     resultSet.getString("price"))); }  // end while }  // end try catch (SQLException sqlException ) { sqlException.printStackTrace(); }  // end catch finally { try{ resultSet.close(); } // end try catch (SQLException sqlException) { sqlException.printStackTrace(); close(); }  // end catch }  //end finally return results; } // end of get all client method // select Client by Airline public List <Client> getClientbyAirline(String name ) { List<Client> results = null; ResultSet resultSet = null; try {             selectClientbyAirline.setString(1, name);              resultSet = selectClientbyAirline.executeQuery();             results = new ArrayList<Client>();                         while (resultSet.next()) { results.add(new Client(     resultSet.getString("name"),     resultSet.getString("surname"),     resultSet.getString("airline"),     resultSet.getString("flight_no"),     resultSet.getString("departure_date"),     resultSet.getString("departure_city"),     resultSet.getString("arrival_city"),     resultSet.getString("departure_time"),     resultSet.getString("arrival_time"),     resultSet.getString("gate"),     resultSet.getString("price"))); }  // end while     } // end try catch (SQLException sqlException) { sqlException.printStackTrace(); }  // end catch finally { try{ resultSet.close(); } // end try catch (SQLException sqlException) { sqlException.printStackTrace(); close(); }  // end catch }  //end finally return results; }    // end of select by airline method public int addClient(String name, String surname, String airline, String flight_no, String departure_date, String departure_city, String arrival_city, String departure_time, String arrival_time, String gate, String price) { int result = 0; try { insertNewClient.setString(1, name); insertNewClient.setString(2, surname); insertNewClient.setString(3, airline); insertNewClient.setString(4, flight_no); insertNewClient.setString(5, departure_date); insertNewClient.setString(6, departure_city); insertNewClient.setString(7, arrival_city); insertNewClient.setString(8, departure_time); insertNewClient.setString(9, arrival_time); insertNewClient.setString(10, gate); insertNewClient.setString(11, price); result = insertNewClient.executeUpdate(); }  // end try catch (SQLException sqlException) { sqlException.printStackTrace(); close(); }  // end catch return result; } // end of add Client method public void close () { try { connection.close(); }  // end try catch (SQLException sqlException) { sqlException.printStackTrace(); }  // end catch }  // end close method } // class end  

    Your URL string is, apparantly, incorrect. See the driver documentation.

  • Trouble Shooting using SXMB_MONI

    I have developed a scenario which uses XML Message to File Based Adapter.
    When I execute SXMB_MONI, I can see the message paiing through PI successfully and also I can see the message coming to target directory. But I am not able to get all the fields as per the Outbound message type. I have two fields missing.
    I wanted to trouble shoot the issues.
    I checked the payload in each stage. I could see these fields in Inbound Message, Reciever Identification, Interface Determination, Reciever Grouping, Message Branching according to Reciever List. But I am not able to see these fields in the payload of Request Message Mapping and Technical routing.
    So, What could be the problem and can any one please give conceptual overview of trouble shooting. What should be my next step.
    Thanks,

    But I am not able to see these fields in the payload of Request Message Mapping and Technical routing.
    I dont think you need an extensive troubleshooting guide for this....the inbound message has the fields but the output message doesnt.....this means that the mapping is not defined properly.
    The fields that you are looking for are either not mapped in the mapping or there is validation defined in the mapping which is not fulfilled for the source values
    Did you test the mapping in IR --> Message Mapping --> Test tab with the payload from SXMB_MONI .....is it showing the fields at the target?
    Regards,
    Abhishek.

  • MacOS X 10.4: Basic trouble-shooting

    Here is a check-list for some basic, unspecific trouble-shooting.
    1. Restart the computer
    2. Deactivate/Uninstall system haxies and third-party extensions (e.g. ASM, Norton AntiVirus, etc.)
    3. Check/fix the filesystem as outlined in this article: Using Disk Utility and fsck for file system maintenance in Mac OS X and Using Disk Utility in Mac OS X 10.4.3 or later to verify or repair disks
    4. Check for at least 5 GB of free space on the boot volume. Mac OS X needs at least that amount in order to run properly.
    5. Repair permissions: Go to Applications > Utilities > Disk Utility, choose your HD in the sidebar and click "Repair Permissions"
    6. If one specific application gives you a headache, trash it's preference-file (User/Library/Preferences or in case of system "programs"
    in Library/Preferences).
    7. Create a new user account, and see if the problem persists.
    8. Clear system & user caches with either Tiger Cache Cleaner or Cocktail.
    9. Unplug all USB- and Firewire devices except original Apple mouse and keyboard.
    10. Startup in Safe-mode and see if the problem persists: Starting up in Safe Mode
    11. Repair and replace the directory with DiskWarrior or TechTool Pro 4
    12. Zap PRAM: How to Reset PRAM and NVRAM
    13. Unplug 3rd Party PCI cards.
    14. Reinstall the latest combo updater.
    15. Check the hard drive for bad blocks (e.g. with Drive 10 or TechTool Pro 4).
    16. Take out 3rd party RAM.
    17. Run the Apple hardware diagnostic CD.
    18. Reset PMU: Resetting Power Management Unit (PMU), Power Mac G4 (AGP Graphics/Gigabit Ethernet): Resetting the PMU on the Logic Board, Resetting PowerBook and iBook Power Management Unit (PMU)
    19. Reinstall the system from scratch ( http://discussions.apple.com/thread.jspa?messageID=607614

    4. Check for at least 5 GB of free space on the boot volume. Mac OS X needs at least that amount in order to run properly.
    Mac OS X 10.4 will work properly with less free space; about 2 or 3GB is enough. I currently have 4.03GB free on my Mac OS X 10.4 system, which is on a 7.3GB partition.
    6. If one specific application gives you a headache, trash it's preference-file (User/Library/Preferences or in case of system "programs" in Library/Preferences)
    The first path should reference the folder in the Finder's sidebar or choosing Go to Folder from the Finder's Go menu and entering ~/Library/Preferences as the location. A home folder does not need to be in /Users/, and in any case, the file should be left on the desktop temporarily instead of being immediately deleted.
    You may also want to mention display issues which are account-specific; these include colors looking washed out, the monitor's colors being inverted, and a black box appearing on random items. These can be turned off from the Universal Access pane of System Preferences.
    (19916)

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