My Droid Razr Maxx Is Getting The Fix Now

I just clicked on System updates and the update was there.  It's downloading now.

what update is this?  Mine says software update 6.8 something?

Similar Messages

  • I bought a new Droid Razr Maxx six months ago and now it does not work..

    So I bought my new Droid six months ago because the battery life was supposed last a long time. Recently, my battery usage time has started depleting. The phone only stays charged for MAYBE half a day where I used to go over a day without charging it. It has also started shutting off at random times and freezes up often. When I make/receive calls, no one can hear me. My keyboard malfunctions as well.
    My contract is not up until February of 2014. I was wondering if there is anything I can do to get a new phone (iPhone 5) without paying the ETF or the full price of the phone? Verizon has not been helpful at all and it is very frustrating because I have been a loyal customer since they were Alltel.

    If your Battery is starting to Loose it's Punch you can get it Replaced)  Motorola has a Program were you can send you Maxx in and they will Replace the Battery For a Small Fee but at least it would get through till you Contract is Up...
    How can I replace the battery on my Droid RAZR?
    There are a couple of things you can do before replacing the battery. Sometimes it's a matter of changing a few settings that will ensure you're getting all the power you can from your battery. Motorola Customer Service can help you with this process over the phone.
    Before you call:
    We recommend that you completely deplete the battery by allowing the device to completely shut down when the battery has depleted.
    Once your product shuts down, plug it into the charger that came in the original box, and allow it to charge to 100%.
    Once you've completed this charging cycle, call Motorola Support at 800-734-5870, and the team will diagnose your battery, and recommend setting changes or actions.If your battery does need to be replaced, we offer two battery replacement options:
    The battery only replacement program lets you send your product to Motorola so that we can replace the battery and return the device back to you. If your device is within the warranty period there is no charge for this service. If your device is outside of the warranty period, the cost of this service is $49 plus applicable taxes.
    You can expect to receive the device back approximately 5 business days from the time we receive the device.  Use our online repair submission process to get going.
    If your device is outside of the warranty we also offer an expedited battery replacement program. For an extra charge we'll provide you with a FedEx label to return your product, the cost of this service is $69 plus applicable taxes.
    You can expect to receive the device back 3 days after we receive the unit.  Use our online repair submission process to get going.

  • Droid Razr Maxx/Issues with Exchange Sync and Texting

    I have a Droid Razr Maxx.  Since the KitKat update to 4.4 in May 2014, my Exchange email account will not sync. My Comcast account does.    If I power cycle the phone, it will sync the Exchange account for a short time until I receive the following error message:  'couldn't open connection to server due to sec..."  When I touch the error message, it just goes away.  If there is more of the error message, I'm unable to see it.  I have removed the Exchange account and added it back in three times.  My IT department indicates they have not made any changes to the security levels, but have fielded several questions from other Android users with the KitKat update.  My text messaging service also stopped.  I've been reviewing all forums and tried different things, but to no avail.  I went to the Verizon store, who just said that there have been 'lots' of complaints about KitKat and that I should buy a different phone.  This $200+ phone is only 7 months old.  Please help!!

    After deleting and adding my Corporate account, visiting the local Verizon store several times, visiting my IT department, and now wiping the phone and re installing all software, the Corporate email still only syncs when I power cycle the phone.  We are a BYOD company which means every other phone works with the Exchange account.  My phone also worked up until the KitKat update in May 2014. The only recommendation I have received from Verizon is to replace my 8 month old Motorola Razr Maxx with a entirely different phone at full price. The tech I spoke with at Verizon made the statement that she has avoided updating to KitKat given all the customer issues she has had to deal with. 
    I'm in a technology field and understand when glitches occur, but also expect functionality issues to be addressed. I've been with both Verizon and Motorola for a long time, but very doubtful I will continue this relationship when contract time is up for renewal.  I'm carrying my iPad around to get the Corporate emails and the Razr Maxx has been relegated to just being a very expensive phone. 

  • Droid razr Maxx HD, Accessories

    This is more of a retoricle question, just due to the fact this has been the case with motorola for years when it comes to accessories. I have yet to figure out why iphone/apple as soon as a new product comes out theres a boat load of accessories already out on the market. I know that the mfg. give out specs to the aftermarket mfgs so pre development of case's and other things can be done ahead of release of a new product, so why can't motorola or for that matter HTC, etc. do the same. For instance I had a Droid Razr Maxx when it first came out and it took at least 3 to 4 months to find a different case other than what Verizon offers. Now I have a Droid Razr Maxx HD and the same holds true. Is it that Apple has a better marketing department. I know that a iphone is designed for the cell phone impaired people, but come on the Android base system is still out selling apple, and for for a person thats been around the iphone and owned numerous Razrs and Android devise's, the Razr runs circles around any iphone. I tried even getting a Zagg invisasheild and even they don't have one yet, but all kinds of apple crap.      [ Gorrilla Glass still scatches ]. I can see why people by apple just due to fact of all the cool accessories that come out. Again I think the marketing dept. at the cell phone mfg. are asleep.

    I agree with above.
    All the many manufactures out there when they develop all their accessories designs can machine and plan for one design when doing so for apple iphone, but when they have to look at the android lines to make covers, they would have to CNC (machine) and have multiple drawings and licences etc. That is why most of the accessory companies have more apple designs, because they do not change too often from design to design and everyone that uses apple (iphone) has the same specs....
    I mean look at Motorola alone...the number of new design style phones they placed on the market in the last two years is enough to drive us crazy, imagine developing accessories for them...?

  • Droid razr maxx

    I have an Apple Airport Extreme and am trying to utilize the wirelss function with my Droid Razr Maxx...the reception is poor at best on my Droid (3 units) and Motorolla says to contact Apple for resolution as the Droids have good reception with all other routers I encounter.  I assume it is some sort of setup in the router that needs to be changed as my Macbook Air's and other devices have great reception with the router.

    Hi Kent K,
    Article: HT1365 is about Potential sources of interference. Make sure to go over that because it can be responsible for all kinds of problems.
    Hope this helps,
    Mario

  • When does the Droid Razr Maxx get the Jelly Bean Update????

    This update was promised before the end of the year! It went out through a mistake to a couple users on December 24th. So when will we get it?

    ciscokid82 wrote:
    This update was promised before the end of the year! It went out through a mistake to a couple users on December 24th. So when will we get it?
      I don't ever remember seeing anywhere that it was promised before Jan 1st. According to Moto's site it has always been and is still listed as:
    DROID RAZR (XT912)
    ICS (Android 4.0.4) rollout began in June 2012. Will be upgraded to Jelly Bean (Android 4.1)
    DROID RAZR MAXX (XT912)
    ICS (Android 4.0.4) rollout began in June 2012. Will be upgraded to Jelly Bean (Android 4.1)

  • My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED

    My Droid RAZR MAXX HD was charging and suddendly the screen went blank and I got a green LED and the device does no longer work. I cant get it to reset or power on. All it does is when plugged in it shows the solid LED grren light but i can not get it to do anything.

        dbohler,
    Help has arrived! Have you tried powering on the device using the alternate method listed here? http://vz.to/1wLVkzX Does your device have any physical/liquid damage?
    EfrainM_VZW
    Follow us on Twitter @VZWSupport

  • Droid Razr Maxx getting JB update now.

    I received ota update this morning. Now I'm just waiting on the Xoom 4g update to JB and I'll finally have all three of my devices on the same OS.
    My Nexus 7 has shown me the very nice OS benefits and I'm looking forward to continuity across all 3 devices.

    ElGuero93 wrote:
    If you have the Motorola Droid Razr Maxx, I highly doubt it.
    The OP must have the HD version, the JB update is currently rolling out for those models. The original RAZR and RAZR MAXX are still on the schedule to get JB, but there is no time table given for it yet.

  • After I unplug headphones, the speakers no longer work until rebooted.  Anyone else experience this?  Also had the same issue on the Droid Razr Maxx.

    After I unplug headphones, the speakers no longer work until rebooted.  Anyone else experience this?  Also had the same issue on the Droid Razr Maxx.

        Ahh. We can still help find the culprit, TeaParty14. Do you have any 3rd party applications installed to play your music? Are you able to hear any audio if you plug the headphones back into the phone instead of rebooting? Any audio for calls through the phone direct or through speakerphone?
    JenniferH_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Is my Droid Razr Maxx xt912 locked for use with another carrier's SIM - either in the U.S. or globally?

    Is the Verizon Droid Razr Maxx XT912 locked to prevent using another carrier's SIM in the U.S.?  Is it blocked to prevent use of another carrier's SIM outside the U.S.?
    Thanks

        Hi MattFlash, that is a great questions and I would be happy to help! The good news is that all of our 4G devices would be unlocked and ready for use with another carrier, so the Maxx is ready to go. If you would like to use another carriers service you may need their SIM card and would then need to follow their activation procedures. Hope this helps!
    AdamG_VZW
    Follow us on Twitter @VZWSupport

  • Droid Razr & Droid Razr Maxx Accessories the same?

    Can someone tell me if the accessories for the Droid Razr are the same as the Droid Razr Maxx?  I'm upgrading to the Droid Razr Maxx and wonder if the Docking station, charging cords and car charging cords will work on it.  I'm thinking they will, but want to make sure.  I believe the plugs are all the same.  My concern is mostly the Docking Station.
    By the way Ice Cream 4.0 should be coming out this year, but there is no set date for the Droid Razr or Maxx yet.  So, it may not be until 3rd or 4th Quarter until it comes out.

    I did some digging on this subject after you brought it to my Attention!  An this is what i found the Car Dock that was Designed for the Razr is Only for the Razr an Not Maxx you can put the razr in it as a bare phone no Case or Take the insert out an put the Razr that's in a case in it!.
    As for the Razr Maxx it has to have the Dock specifically Maid for it So it Will match up with the Dock Pins!! Using the one for the Regular Razr will cause a Miss alignment..
    The One Hundred Dollar $100.00 Bundle that Verizon is Selling has the Car Dock for the Regular Razr Only!!  It however though has the Home Dock that will Work for Both Razr an Razr Maxx..
    This is the Correct Container Box for the Car Dock.. for the Razr Maxx

  • How do you find the phone's mac address for Droid RAZR Maxx HD?

    how do you find the phone's mac address for Droid RAZR Maxx HD?

    Ann154 wrote:
    WalrusM wrote:
    how do you find the phone's mac address for Droid RAZR Maxx HD?
    It is listed under the advanced options for the WiFi settings or About Phone > Status within the phone's settings
    Motorolas list them under About Phone > Status.
    Edit:  Oh, snap!  It is listed in both places.     Nevermind!  Please excuse! 

  • Droid Razr Maxx HD out of the USA use

    Ok, so I upgraded to the Droid Razr Maxx HD a month ago , which is an international phone, already unlocked.
    I arrived in India 5 days ago and bought a Airtel SIM card. Airtel is on GSM and offers 2G and 3G.
    Until now I was not able to make this SIM card work in my phone though. My friend takes this same card into his old "dumb" phone, and he can receive and make calls right away.
    I emailed Verizon and the response time is fast, but of no use so far.
    Does anybody have better experience or can help what might be the issue here?
    Thanks for any input.

        Snooter, I am sorry to hear that you are having problems with your SIM card. Are you having problems with your SIM card that provides you service? Or are you having problems with your SD memory card? This is where you store some pictures.
    If you reformat your SD memory card you will lose everything that is on the card.
    If it is your SIM card that provides you service you can replace it and it will not lose anything.
    RobinD_VZW
    Follow us on twitter @VZWSupport

  • Does the VZW Family Locator work on the Droid Razr Maxx after ICS update?

    The VZW Family Locator App from "Play Store"  finds the Area-Location of my phone to about five miles, but it will not finish the "refining" action before timing out. Am I leaving something undone or is this App only partially compatible with the Droid Razr Maxx.

        Benidle, I'll be happy to assist you with Family Locator on your Razr Maxx. The app is compatible, but I just want to make sure that you have the feature active on your account as well. The app in the PlayStore is free to download, but there is a $9.99 charge for Family Locator. You can add this feature on your account by logging into My Verizon.
    If you have the feature and are still receiving this error, make sure your location settings are all turned on in Settings, Location Services.
    Let me know if you need further assistance!
    MarquiaF_VZW
    Follow us on Twitter @VZWSupport

  • Droid Razr Maxx Battery is now terrible

    I don't know why, but now my battery on my droid razr maxx isn't good at all.  Today, it was under 20 percent after 3.5 hours, and I was only using it for probably one of those hours.  I rarely can get through an entire day with it anymore.  I've had the phone for almost a year now.  Anyone know ways to fix this or what the issue might be?
    There are also sudden drops in my phone battery life. It will go straight from 50% to 20% for example.  This picture isn't the best illustration, but sometimes it will literally drop straight down.

    Mine's at 90 percent after 4 hours 40 minutes.  Try clearing cache.

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