My Elem 13 wont install. say Im not hooked up to internet and I am and am in my adobe account and it still says Im not connected. HELP. thx

my element 13 wont install. It Says im not online and I am. Im
even in my Adobe account and it still cant see that. Help. Thx

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HT204380 My iPhone and iPad are set up under the same account and when I try to FaceTime with the iPad or vice versa it says face time is busy and will not connect, how do I fix this

My iPhone and iPad are set up under the same account and when I try to FaceTime with the iPad or vice versa it says face time is busy and will not connect, how do I fix this

I can call my ipad with my iphone alll the time. That's how I check up on my kids at home when I"m at work. You just set up to your iphone's facetime setting with your phone number and set up your ipad's facetime settings with your apple id (in this case it's your email)

I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.

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HT5868 I am not hooking up to a new computer - I just plugged into the same computer and it asked me this Trust My Computer question. I hit Trust - yet it still doesn't seem to find the device on my computer. It doesn't show up in my iTunes list of devi

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Hi Dalegu219,
Thanks for visiting Apple Support Communities.
If your iTunes library is on an external hard drive, but iTunes is not recognizing the library, first make sure the right library is selected.
You can use these steps to make sure iTunes is opening the library on your external drive:
If iTunes is running, quit iTunes.
If you're using Windows, hold down the Shift key and from the Start menu, choose All Programs > iTunes > iTunes.
If you're using a Mac, open iTunes and immediately hold down the Option key.
You should see one of these screens:
Pick Choose Library and locate the library on your external hard drive.
From:
iTunes: How to open an alternate iTunes Library file or create a new one - Apple Support
If the right library is selected, but you do not see your songs, try re-creating the library using the instructions found here:
iTunes: How to re-create your iTunes library and playlists - Apple Support
Best Regards,
Jeremy

When i sign in my account on itune,they say " this apple id has not yet been used with the itune store', when i sign in my account on itune,they say " this apple id has not yet been used with the itune store'

when i sign in my account on itune,they say " this apple id has not yet been used with the itune store', when i sign in my account on itune,they say " this apple id has not yet been used with the itune store' help me

Follow the on screen prompts to finish setting up your Apple ID for use in the iTunes Store, or post any issue you are having with details.

My ipad air cellular says it is not charging when plugged into wall socket but after a few hours it has charged but still says not charging

my ipad air cellular says it is not charging when plugged into wall socket but after a few hours it has charged but still says not charging
please help with this little annoying problem

for five weeks since i got it still doing it but it is charging so it is weird

TS1574 The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not wor

The video and sound was working on my computer two days ago (and has ALWAYS worked on my computer since purchasing it in 2010) but now for some reason I can't play video and there is no sound. I updated software today. Still sound & video not working.
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One of the following steps should help.
1. Install Adobe Flash Player.
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    Restart computer. Relaunch Safari.
2. Enable Plug-ins
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3. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box for
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4. Reset Safari.
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    Check the box next to "Remove all website data".
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5. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.
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Best.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

Welcome to the Apple Community.
Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The sy

I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The system is asking for my original serial number which I don't have. The point is. If I have the upgrade registered with my Adobe account, shouldn't that be proof that an earlier version was on my computer??? I'm really stuck. Need some advice! Thanks
Linda

Hi John,
Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
Linda

Hi, trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem

trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem

Here are a couple links that might help
Error "The serial number is not valid for this product" | Creative Suite
Creative Cloud applications ask for serial number
And try using this cleaner
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

My itnues for pc is not working :( it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

my itnues for pc is not working it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

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HT5312 What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad. I answered those questions stupidly and I did not pay attention. And that extra email? I don't have a cl

What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.

If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

Yes, it works. Download the trial and see for yourself. Adobe never updates the system requirements after any version is released, so that is what was available last Sept. when PSE 13 was released.

Downloaded songs and 2 of them say they however long the song is but there is no music after about a minute but it still says its playing

Downloaded songs and 2 of them say they however long the song is but there is no music after about a minute but it still says its playing

i ALSO am experiencing something similar to this on 2 separate MacBook Pro's.
Playing itunes through airplay to applyTV and it will just.... i wanna say like looses connection?!?!?!
I should mention this NEVER happened before Yosimite.
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I went on your page where it mentions plug-ins that are outdated. I went ahead to update Adobe Acrobat but it still says it is outdated. What did I do wrong?

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My Elem 13 wont install. say Im not hooked up to internet and I am and am in my adobe account and it still says Im not connected. HELP. thx

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