My Father was charged nearly 320 euros for one month of broadband!

Today the penny drops., Today, after months of heart-ship in family, I learned that My windowed Father was charged almost 329Euro for 1months Meteor Broadband, back earlier this year In this day and age, when meteor is married to eircom, how on gods name can the justify charging a customer 1000% more for using somehing as a data broadband. This has caused a hugh hard-ship on my family, Suicial Depression, Family break break up. Money lending and everything else you could ever imagine! This ha to stop now! Meteor does not know how to deal with its genuine customers!
My father was delth with the worse level of service you could imaine!

Hi Meteorlite007,
I'm very sorry to hear of the situation you have encountered.
When a customer exceeds their data usage, they are sent warnings to the dashboard of their account. They can also check their balance at any time by texting 'balance data' to 50104 from the dashboard.
I will relay the feedback you have presented to management and again, am very sorry to hear of the circumstances.
Regards,
Kevin

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My Father was charged nearly 320 euros for one month of broadband!

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