HT1918 Please check to see if I was charged twice within minutes for the LLC game (SLOTS) from my IPad account.
Please check my account. I think I was charged within minutes twice for the same game. LLC (SLOTS) 03-28-13
These are user-to-user forums, you are not talking to Apple here.
You can check the purchase history on your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option. If you have been double-charged then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I was charged twice when I purchased the software last night. I cant seem to cancel one order or find any place to notify Adobe. Suggestions?
Thank you Rajshree,
I assume that I can still use the product, and that they did not cancel
both subscriptions?
Norm Boshoff
Norm Boshoff M.Div. CIP, CADC II, BRI-II,
Board Registered Intervention Specialist
(949)-813-9506.mobile
800-619-4662.helpline
E-mail: [email protected]
230 Wave Street
Laguna Beach, CA 92651
In compliance with the Health Portability and Accountability Act "HIPAA"
(rule 104-91), this message is intended for use of the individual or entity
to which it is addressed and may contain information that is privileged and
confidential. If the reader of this electronic message is not the intended
recipient or the employee or agent responsible for delivering the message
to the intended recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this electronic message in error, please notify the
sender at 949-813-9506 and purge the electronic message immediately without
making any copy or distribution. -
My Credit card was charged twice when I bought the new iMac.
I ordered the new iMac, and I was charged 1400 twice on my credit card. What am I supposed to do about this?
I have had the same problem today. Bought a new iMac and iPad Mini on 11/02/2014 and it came to just over £1300. Today (13/02/2014) I checked my online banking to find that I had somehow gone £941 overdrawn. Looking at my bank statement, Apple had charged me ANOTHER £1300 again today! I will be charged hundreds of pounds for going so far overdrawn.
Will be visitng the store tomorrow to bring **** upon whoever I talk to first. Expecting them to refund the £1300 taken from my account for the second time, pay for the fine for going overdrawn and I will also be pushing for some sort of freebie for the grief this has caused me.
It meant that today I could not pay for parking after I left uni which made me over an hour late for work, making my manager angry and loosing me out on an hours pay.
Not a happy customer. -
HT1491 I was charged more then once for the same song?
So I was trying to order a song on Sunday night and it kept saying wrong security code for my card . I try it more than once . And then I got a text from my bank
Account saying I was charged 19.70 for song that I wasn't able to get . And I just try it again and the same thing happen but this time I was able to actually get the song cause nothing was wrong with my code from my card but charged me 9.85 for a song that only was 1.29 so in total iTunes has charged me $28.29 just for one song . I would like. RefundSee:
How to Get a Refund from the App Store
It sounds like he has made multiple in-app purchases since you can only purchase and get charged an app once. If you try purchasing it again it is free. -
Unable to open document. Please check to see if you have read permission for the above file.
System:
Adobe Acrobat X Pro, 10.1.2
Windows 7 Enterprise, 32-bit
Quad Core badass CPU
4GB RAM
MS Word 2010 (Office 2010)
I installed the latest version as Administrator and am running as Administrator. I have all rights to all files on the PC.
When I attempt to create a PDF from any Word document, whether .DOC or .DOCX, I get an error window every time:
"Unable to open document:"
"[document location]"
"Please check to see if you have read permission for the above file."
This happens after the little notice pops up "Starting the application which created the document...."
If I open Word and create PDF from the ribbon, it works. It still won't allow me to create from Acrobat.
It creates PDFs from Excel files but not DOC files. I've searched for solutions but found none. I did find this from July of 2011:
"I have found out from Adobe technical support that this is a known issue with Office 2010 SP1 installed. This is an FYI for anyone else experiencing this issue, remove SP1 and it will work ok. They said an update to correct this issue will be coming within the next quarter."
I have updated to the latest version 10.1.2 and still have this problem.
This is a major issue, because it also fails on batch conversions, which is what I really need for the 100 or so documents that need to be PDFed. I'm not going to open each individual file and save each one from within Word.
This is a KNOWN ISSUE at Adobe, and if you look through the forums you'll find many people having this problem, and so far, I have not seen any solution.
If anyone has found the solution, please post it here.
Thanks!
BI think I found a solution. It seems to be relatet to normal.dotm.
In our environment we have upgraded from XP & Office 2003 to Win7 and Office 2010. Normal.dot is stored on the users home share. When Office 2010 is started for the first time (for a user) it takes some of the old stuff from normal.dot and puts it in the new normal.dotm. When this happens, we get this error in Acrobat X.
The solution is to rename both normal.dot and notmal.dot to e.g. normal.dot.old and normal.dotm.old. Office/Word 2010 will then create a new, "clean" normal.dotm.
(By the way, if you are in a corporate environment, you might have changed the default path to normal.dot in Office group policies. You can see it here: HKEY_CURRENT_USER\Software\Policies\Microsoft\office\14.0\common\general\usertemplates)
I would be interested in knowing exactly why/what in normal.dotm caused this error. I can provide you (Adobe) with a faulty normal.dot(m), if you're interested. -
Please read my question carefully, this is, I think, a question for the experts. It's not the usual name change question.
When I setup my new MacBook Pro, something slipped by me and my computer was named First-Lasts-MacBook-Pro (using my real first and last name).
I changed the computer name in Preferences/Sharing to a new name and Preferences/Accounts to just be Mike. I can right click on my account name, choose advanced, and see that everything looks right.
However, If I do a scan of my network with my iPhone using the free version of IP Scanner, it lists my computer as First-Lasts-MacBook-Pro! And it lists the user as First-Last.
So even though another Mac just sees my new computer name, and my home folder is Mike, somewhere in the system the original setup with my full name is still stored. And it's available on a network scan. So my full name might show up at a coffee shop.
Can I fully change the name without doing a complete re-install of Lion and all my apps?One thought... you said the iPhone displayed your computer's old name? I think that you must have used the iPhone with this computer before you changed the name. So no one else's iPhone should display your full name unless that iPhone had previously connected to your Mac. For example, I did this exact same change, and I use the Keynote Remote app to connect with my MacBook Pro. It would no longer link with my MacBook Pro under the old name, and I found that I had to unlink and then create a new link under the new name. So the answer to your question is, there is nothing you need to do on the Mac, but rather the phone, and no other phone will display your full name.
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Oct 10, 2011 2:13 PM
I downoland game Zombi Farma for free but I paid 239 dkk.
Here is answer from The Play Forge:
Hi Anna,
first of all, please check your receipt again,
if you've purchased anything else during the period it might appear as if it's related to Zombie Farm (Apples receipts are a bit hard to read to be honest.)
If this is indeed not the case and you have indeed not purchased anything from us, yet have been charged 239 DKK, there's obviously a big issue.
However, we're not in charge of the money handled in purchases, as Apple has chosen to be the only one controlling this.
As such you'll have to contact Apples support to get help with refunds.
You'll find it at http://www.apple.com/support/itunes/
We're sorry for any inconvenience this has caused you. :/
Ana here is receipt from my email:
Billed To:
[email protected]
Anna Szczawinska
Arildsgard30 , sttv
2700 Bronshoj
DNK
Order Number: M2M4K45SK5
Receipt Date: 10/10/11
Order Total: 239.00Kr
Billed To: MasterCard .... 9754
Item
Artist
Type
Unit Price
Zombie Farm, 50 Brains, Developer: The Playforge, LLC
Report a Problem
The Playforge, LLC
In App Purchase
239.00Kr
Order Total:
239.00Kr
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
iTunes Store
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/uk/support/itunes/store/The Zombie Farms game is free but "in App" purchases during game play are not. You are being charged for the purchase of "50 brains" not for the game itself.
Note that if you purchased this game after entering your password, etc. there may be a period of time where someone can play the game and make purchases without needing to re-enter the password.
Did you give your iPod to your children to play this game?
Also, this is a user-to-user technical help forum you aren't speaking to Apple or Play Forge here. We are all just users like you here and can't issue any refunds. -
During CS5 master collection update on Windows 7, 64-bit laptop, I get the error "There was an error downloading this update. Please quit and try again later." This has been happening for the past few days. Can someone help me getting my updates?
Since CS5 is from 4+ years before the Cloud, this is not the right forum... but I don't really know a correct forum for that very old product
Have you tried to manually update the individual programs?
All updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/ -
Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(
You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/ -
I installed viber on my iPhone 5s. After entering my number, it says:"
No Service
It seems to be a problem connecting to viber's service.please check your connection and try again"
Nevertheless I have connected to the internet.
Could you please help me?Hello!
Using a cradle with the Tungsten E2? Tried bypassing the cradle and just use the hotsync cable? Tried a different computer yet? Somehow, the PC is having problems getting a signal from the device. I assume you have the laptop charger plugged into the laptop during this? Not going through a docking station or port-replicator.
One crazy thing you can try is unplug the charger from your laptop, remove the battery from the laptop and leave it out for like 10mins and put it back in and reboot the laptop. This should not cause side effects but still contact your OEM to make sure that nothing else is needed after leaving the battery out for extended period of time. Keep me posted.
Post relates to: Treo 650 (Unlocked GSM) -
My apple id has been hacked and there was changed an email address for the apple id! so now i don't know which email it is! Please help! There was bought for 50+ $ !
just try to make a new apple id with the same name. because the hacker change the email, so your apple id before is not active or not use.
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Best Buy Gift Card was charged twice.
I recently placed an order on Best Buy.com and it said there was an error. After I tried again, it went through, but I noticed that I had only $3.28 left on my gift card. My gift card balance before the transaction was around 77 dollars. I thought that was peculiar. The trade-in I made a couple weeks ago on 12/26/14 gave me 77 dollars for trading in Assassin's Creed Unity and Call of Duty Advanced Warfare on the PS4 for 26 and 21 dollars respectively. Additionally, there was a 50% bonus trade-in that week for video games and on top of that I have Gamer's Club Unlocked, which gave me an extra 10% on video game trade-ins. All that would have came out to $77.55.
I think that BestBuy.com charged my card twice, but there is no way to confirm it. Either that or Best Buy had given me less for my trade-in.Hello lucknotluck,
Welcome to the forum. I'm sorry to hear you were having troubles when placing an order on BestBuy.com. It certainly would be frustrating to be charged twice for one order, and I'm truly disappointed this has caused you to cancel your order.
Using the e-mail you registered on the forum, I was able to view the order, and transaction history. It does look like your gift card was charged twice, but the good news is that our customer support agents have sent you a new gift card with the missing balance. You should see this card arrive within 10 - 12 business days. If you do not see it arrive within this timeframe please let me know.
Thank you again for visiting the forum, and please do not hesitate to let us know if you have any further questions or concerns.
Maria|Social Media Specialist | Best Buy® Corporate
Private Message -
I was told to come here for the Mac Experts
Here I am needing some advice. For the people who really know what they are doing and like helping others by sharing the advice, my hats off to all of you. If we all shared a bit of our knowledge we learned from other sources, this place would be much better off. (that is if your careful who you share it with).
Anyway, I am in the market for a 13, 15, 13 17" (I think is the largest MBP). I am starting architect graduate school in a few weeks and I am thinking I might one day son I will need all 8 GBs of RAM. Is it logical thinking that it is best to get them now so they are covered under the Applecare plan? Pros? Cons?
I also am wanting a very sturdy (I am clumsy out in the field) 250-500 external hard drive. is 500 in GBs like the RAM is?? Is that a decent size to use for a back up and my work or what? I saw one on here and I can't remember the name but it had an orange rubber-type casing around both sides and back. it also gave you an option to use a USB port or firewire. What is a firewire? I remember there was a firewire update once for the airport extreme, but do not think I should be doing anything with that, but I better check with the experts. Is this external HD with either 400 or 800 firewire something that is wireless? is it had to get the hang of it? I remember I got an airport extreme as a gift and I got psyched out by just trying to understand it that I still have not really used it 3 years later. I will ask if the Airport Extreme 802.11n WiFi is still secure in today's wifi world?
Last question. Somebody told me you can wait until the first year warranty is over and then purchase apple care which would give a person 4 years. I did not believe them because it seems that Apple wold catch on to this type of stuff.
I forgot, one more. If I purchase one-on-one, and I want to use the first session for installing, uninstalling, migrating, etc. all the stuff from my old MBP o and from my new one using the first session, is there a special way I book this? I can't see any place to pick or select "first visit used for setting up new MBP. Is it necessary two make this clear before I show up with the programs I want to get the Programs installed (but they do install one, right?) and all the other stuff?
One final one question; I think. What are good external speakers on this website (I can't afford the Bose set-up) so that I can use the MBP as a bedside radio too?
Thanks a ton for an help.
I love to learn, so if you know what you are taking about send as much info. to help me get started out on the right foot.
Peace!wow, thanks. I am definitely getting the 8GB ram from Apple at the time of purchase. with the student discount it is $850 (The Univ got a bit better discount than other schools due to the size of the student body, from what I heard.
I understand the reasons not to get Apple's ram and this will be the first time I will not have installed the extra ram myself. I just do not want to have to be dealing with a final or thesis and have to get Applecare on the horn or bring it to the local Apple Store but before I do, take out the ram I installed. I am too much of a spastic guy and would be too stressful.
I have not even used Leopard yet because I do not learn this computer OS stuff easy. I wanted to use one-o-one for private stuff but i talking to the apple store, they frown on that and I thought that is what it started out to be (Personal Training). I sensed that some trainers might work with me more on this than others. it says on the website under the School's Education Store (which has their own online Apple Store-did I already say this? Sorry) that you can use the one-on-one for special school projects by doing the work there and getting help when you need it. Or you can follow their recommended areas of study, which I think is 9 areas with the first one being the migration, some about the OS, transfer of files, install programs, etc. I would not be so nervous abut this had I made the switch to Leopard, but I planned to do it this fall, which is now. I think that was a huge mistake, but I did not expect to get accepted into the program of choice until spring,if at all. However, I got in a mid-term which starts Nov. Odd terms dates, but it is like a mini semester.
I purchased the book Snow Leopard: the Missing Manual by DP and I asked him if he felt I would need the Leopard Manual too. To my surprise, if nothing more than sales, he said I should be good to go with just the Snow Leopard manual even if I have not used Leopard. Any thoughts? You guys all sound like you breath this stuff but learning a new OS for me has always been so much extra work. I think my OCD kicks in and I have to learn it all or nothing.
The School's Apple Store has a separate 4 year Applecare auto enroll. I tried to understand it a bit more from the IT help desk but they are getting ready for midterms and the wait is very really long. It is a separate Applecare for 4 years, not 3 but 4 total, counting the first year and 3 more after that. I was told by a graduate student that Apple worked with this school on his too and tis is the first year that Apple gave in and decided to do it. I hear they get a ton of business from the school.
I was debating on a desktop and a 13 MBP but I can't afford both and the 17" is big but as far as looking odd, I do not care about that. My sis got me a col bag made for the 17" and it really is not too bad. Now if it starts getting hot, I'm in big trouble. I am not sure I want to carry around one of the lap stands or desk stands for school, but I might for home. I have not hear if heat is an issue but with my 15" MBP I have now gets so hot, I can't believe it but the apple store has tested it twice and say it is within the acceptable range.
The battery is shot on my 15" MBP. It is nearly 4 years old, added some ram a larger HD and went with the faster speed, but I did not keep the one that came from apple. Anybody know what impact the current intense ram has on heat production?
Lets see. Well, I have a lot of questions. You guys are great. Thank you very much. And yes, I will use xxxxxxxxxxx.com and the school's Education Apple Store for whatever I can. The computer, without any upgrades is $400 less than the usual cost. I think the other Education Stores for the MBP 17" is $300 off and $200 for the 13 and 15".. Not sure on that.
Better take that store name out before the Apple police get me. -
HELP!! I was charged twice and no record of my so-called downloaded music!
I got my music and clicked "purchase" and then the next page said that it couldn't work and to retry, so I did. Well, it still didn't give me the music. I've even checked my purchasing history and it shows no record of the songs I currently am trying to download, but my bank account shows that it was charged twice! HELP! I'd like to CALL, but they obviously don't allow that seeing how I can't find a phone number- just referred to this page to post.
I appreciate any help I can get.
RoseHi, Rose.
Your best bet might be to submit the form at the bottom of this Apple Support page . -
There was an error opening database for the library....
my latpop had a kernel panic wihile i was using aperture to impor pictures "that yes i have deleated off the memory card," shut down and restarted. upon restarting i was presented with this error...
there was an error opening database for the library....
what is ....? Is the path to your main Aperture library printed there, or is Aperture trying to open a different location? If it is a different location, launch Aperture on your correct library, by double clicking the library.
If it is indeed trying to open the correct library package, try if repairing and rebuilding the library with the "first aid tools" will help, see this manual page on how to do this:
Aperture 3 User Manual: Repairing and Rebuilding Your Aperture Library
If the problem persists, when trying to repair, check if there is a crash report and post the first 60 lines.
Regards
Léonie
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