My Generation 7 iPod is not being recognised by either my PC or my laptop. My older 2gb iPod IS being recognised though. How can I get the Gen 7 iPod to be recognised? This is a recent issue, as it was working fine before.

My 7th Generation iPod has suddenly stopped being recognised by my PC and laptop. I have updated all operating systems for Windows and iTunes, yet it still will not be found. I have had the Generation 7 since June 2013.
I have plugged in both my 7th Generation and my 2nd Generation iPods (7th first, then 2nd a few minutes later on.), and the 2nd generation was picked up instantly.
I have checked to ensure that it is not a problem with the USB port, and that is recognising and installing drivers as necessary, so before I take the iPod back to the store, is there anything else that I can try to get it to be found.
Both iPods had run out of charge if that helps.
Thank you in advance.

At present I have no power to the Gen 7, so need to get some power to it I think. I pressed the buttons as you suggested, but nothing is showing up at this point. Thank you for your response as the more I can rule out before I take it back the better I think.

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