My home button is getting stuck. I've purchased the express replacement plan and am now being told I didn't. I love my iPhone but will not continue to pay for services over and over. I need my phone fixed but will not pay again.
I need help to repair my phone and purchase the express replacement plan in 2012 and am now being told there is no record of it. I need this done and seen about ASAP.
Apple does not have an "express replacement plan" so are you talking about the AppleCare program? If so, and you did purchase that warranty extension, contact the plan by http://www.apple.com/support/applecare
Similar Messages
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my home buttone keeps getting stuck any suggestions?
Reset Home button steps:
(1) Tap Settings App, when it is open:
(2) Hold Power button until "slide to power off" bar appears.
(3) Don't slide it, release power button.
(4) Gently, continuously press Home button for few seconds until home screen appears.
(5) Done.
If this does not help, further points to Hardware Problem. -
after purchasing the 9.99 plan and you decide that you do not want to use it anymore, do you use loose your photos? Are you able to save them your hard drive and such?
But all the adjustments that you apply in Lightroom, if you do not export to a rasterized format, will be inaccessible. You'll still have your catalog file, for if you want to re-inlist in the future, but it won't do anything for you without Lightroom. The same thing will go for Photoshop files like PSD, but obviously if you save to standard image formats you'll be fine.
It's one of the issues that keeps me away from the plan. Not being able to edit individual files in PS is one thing, but Lightroom is a photo organization system. I don't want to rent the system I use to organize 10s of thousands of files. -
I ran into a glitch on my system that I tried to fix myself. My NOD32 was always showing the yellow warning circle as my protection status when I started my computer. I tried to fix this every way I new how.
Then I started to get pop ups asking me to fix and then send system error reports to Windows. Some stating they were '''''critical.''''' So I sent NOD32 the e-mail below.
'''Me:''' I cannot seem to run a complete system scan. I keep getting stuck at 56% at the following point. C:\Documents and Settings\Owner\Application Data\
Mozilla\Firefox\Crash Reports\Pending
I also keep getting messages to send error reports to Microsoft constantly. I also have this code C:\pagefile.sys-error opening
Thank you for your assistance.
'''Their solution:'''
Based on the information you provided, we recommend that you upgrade to latest version of ESET NOD32 Antivirus and see if this makes a difference.
Please click or copy/paste the following ESET Knowledgebase article into your web browser for step-by-step instructions:
'''Me''' : I did as they requested and am fully upgraded and licensed with their new edition.
Ran a new scan same problem.
I sent them a new e-mail but now wonder if it is a Firefox issue as, C:\Documents and Settings\Owner\Application Data\
''Mozilla\Firefox\Crash Reports\Pending'' this is where the scan stalls.
Any help would be appreciated.
Thank you.Try delete the files in Pending folder and make the scan again, do not be afraid to delete the files see : https://support.mozilla.org/en-US/questions/679996
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
My home button keeps getting stuck, my IPhone 5 is four weeks old?
The home button on my iphone5 keeps getting stuck, the hone is four weeks old?
No it is not common.
If the device is so new, why would you not take it to Apple? Did you possibly spill something on the device that could have caused the button to become sticky? -
iphone wont recognize in itunes. it's got the latest software update and the latest version of itunes on the computer. the phone works as normal but i want to restore it but can't because i can only get the the recovery mode stage and then it needs itunes???
Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
My iPhone 4s is stuck on the "connect to itunes" whenever I tried to turn it on. But at the moment I don't have a computer and I really need my phone on right at this moment. Is there anyway I can get it to turn on without a computer??! Thanks!
i tried to connect it but it didnt work...nothing changed...
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My video download gets about 2/3 of the way through, stops, and starts over
My video download gets about 2/3 of the way through, stops, and starts over (as if I had never downloaded anything). I have DSL, and it's the only video downloading. Why does it stop and start all over again, over and over? It's really bumming out my iTunes experience. Oh, and I'm running XP, not XPpro.
Let it go... these DL's take forever, depending on the spped of your connection and the traffic on the servers.
If by morning it is still sitting there restart and the DL should pick up from where it left off. -
Unable to update, restore or recover. Slider doesn't slide and number pad doesn't work for passcode. What next? Worked last night . Battery charged. When I push Home button I get my backgroung but can't slide slider. Device is recognized by iTunes.Help! Thank you.
Besweet, I'm having the very same problem with 60GB colour which was bought new and worked for 6 months before suddenly just not being recognised by PC. I hadn't changed anything at all.
I've followed all troubleshooting advice and reinstalled and updated iTunes and iPod updater software but all troubleshooting routes seem to hit the dead end of either the need to access the iPod via the PC (which isn't possible as it's not showing up at all) or the iPod in disc mode stuck at "ok to disconnect".
It's still under 1yr warranty so will have to take to a dealer.
I'm sorry that's not much help for you but at least you know it's not a unique problem.
PC Windows XP -
I just updated my iphone 4 to IOS 7.0.4 and it gets stuck backing up on step 2 of 7 and sometimes says step 2 of 4. I've got 2.09 GB free and ive reset it and still wont back up. It also says my phone has never been backed up to the computer, but ive been doing it for 2 years on it. My Ipad 2 also was getting stuck on step 2.
Hey there Ashleyehall,
Thank you for your question. It sounds like iTunes is unable to complete a backup of your iPhone. I found this article for you to help troublehsoot the issue named:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Symptoms
iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
Thank you for using Apple Support Communities.
Take care,
Sterling -
My iTunes is not able to sync the iPhone 4. I'm using windows 7 32bit. At the first step it gets stuck refelcting backing up the phone then nothing happens for ages. I'm using the latest iTUnes version, does anyone have similar prob??? There are no error codes which appear and the iTUNES just gets hanged, is there a solution?
Remove the song in question from the sync list and see if the rectifies the problem.
If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected. -
I tried to update my phone to the IOS 7.06 and it messed up my phone and said i need to connect to itunes. Is there any way i can fix my phone without connection to itunes because i am out of town
You'll very likely need iTunes. But you might as well try a reset since you're out of town.
Hold the on/off and home buttons together for about 10 seconds. Hopefully you will see an Apple logo and then some progress. -
I'm uploading a photobook I made to be published. I need assistance in getting it to apple. The book is assembled and gets to the end of uploading when I get an error message, an error occurred while uploading. I have been trying all night. Help!
Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry. -
It takes several times hitting the home button to get out of an app. Is this normal
It takes me several times to hit the home button to get out of an app is this normal?
Make sure everything in Accessibility is off.
Settings>General>Accessibility -
My apps freeze and I can't push the home button to get out of them.
My apps freeze and I can't push the home button to get out of them.
Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.
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