My husban raises the volume and as soon as he keys go if the button it immediately decreases. He had restarted several times and nothing changes. He has cleaned around the buttons with a soft brush.

My husband's 4s will not hold he volume in the loud position. Every time he raises the volume and as soon as he lets go of the button it immediately decreases. He had restarted several times and nothing changes. He has cleaned around the buttons with a soft brush. No luck. Ideas?

Try resetting your device.
http://support.apple.com/kb/ht1430
Austin

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July 13th, 2010: My Firefox tool bar has suddenly completely disappeared, except for the back arrows on the left hand side. I've tried stopping and starting Firefox several times, but nothing's changed. All the toolbars are selected in the View menu ... but nothing's visible!

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When I open the video application by apple and i want to watch tv shows( the middle otion in the app) the aplication stops working. i restarted my ipod several times but nothing changed

I wanted to watch TopGear on my Ipod so i downloaded it from the appstore. As i wanted to watch it i opened the videos app, by apple, when i pressed ''tv shows'' the app broke down. but i can still watch movies and my own videos. I restarted my ipod several times now but nothing changed
(sorry for my english)

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

"Test Error" - "raise the issue with your service ...

Help!
I have had performance problems on my broadband for quite a while but not been able to progress. The usual number based test from BT says we should get between 4 and 7 mbps. In reality we struggle to get 2 mbps, frequently lanquishing at 1.5 mbps.
I have been onto http://speedtester.bt.com/ to get analysis on the line (previously having had problems with our profile) but whenever I try to run a test (over several weeks) I now always get the reply:
The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.
Following up on this with the Indian call centre was an exercise in futility, they just couldn't understand what I was talking about and just wanted to follow the usual script for speed problems. The last time I tried they said they'd found an error at the exchange which they would fix shortly. The result of the "fix" was that our phone and broadband disappeared for 4 days and resolving this came with the usual threat of charging us £99 is the problem wasn't BTs fault. The fault was fixed without any explanation but subsequently I've been reluctant to follow up the problem through this route.
I don't know how to go about getting someone to fix the problem without being able to run the speed tests that BT will accept.
I would greatly appreciate some assistance from this usually very helpful group.
Thanks,
Andrew
Solved!
Go to Solution.

John,
Thank you for answering.
The details from my ASDL statistics are below. I cannot provide a BT Speedtester result - this is one of the problems I was raising. I have done a quiet line test and there is no noise. I don't have an internal master socket; I have an external grey box from which a number of wires run to various sockets.
Thanks,
Andrew
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
1 days, 16:42:25
Downstream:
4.063 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.6 dB / 20.0 dB
Line attenuation (Down/Up):
44.0 dB / 25.0 dB
Output power (Down/Up):
20.1 dBm / 12.4 dBm
FEC Events (Down/Up):
4667988 / 202
CRC Events (Down/Up):
4713 / 192
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
86618 / 162
Error Seconds (Local/Remote):
33661 / 5662

I cant open Photos om my mac. Just upgraded to Yosemite. The message I get is: An unexpected error has occurred. Please quit and restart the application. I have done this several times but nothing seems to work. iPhoto is gone. What do I do?

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I just upgraded to Yosemite on my mac from 2010. Everything seems to work, accept Photos. When I try to open it i push the "Get started" button, then the picture with "Preparing Library" comes up. Then a message appears with the text "An unexpected error has occurred. Please quit and restart the application." I have done this several times, but nothing happens. What do I do?

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My Iphone 5c is not being recognized by my Mac computer. I have done all of the upates, restarted several times and I'm not sure what else to do. I have searched and searched and searched and have come up with nothing. Also, my Iphoto can not be updated. I'm still using version 8. something, and it won't update without this update and that update. It needs 9.0 but I can't find that download anywhere. The only one that I can find is 9.1. That won't update. Is there anything that I can do, or should I just bite it and take it to apple to get looked at?

Does iTunes not see the phone?
If not, make sure you're running the current version of iTunes.
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My computer is saying that I am not in the US and so I am unable to view shows, Youtube, etc. I've gone under the location settings and put US several times but nothing has worked. What should I do?

My computer is saying that I am not in the US and so I am unable to view shows, Youtube, etc. I've gone under the location settings and put US several times but nothing has worked. What should I do?

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Has anyone else been having trouble with safari ever since the update? I have restarted several times,mans it still doesn't work.

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Greetings Blueleoapple,
After reading your post, it sounds like you are experiencing an error with Safari. You may want to consider resetting your device, which is different from restarting. This article provides detailed instructions for Restarting, and Reseting:
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Drag the slider to turn your device completely off.
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How to reset
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When I want to download an app, it is write "download waiting" at the bottom of the icon and nothing change

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Hi, im having problems with my iphone it would always be showing up "No Service" even when I get my simcard out, when i turn airplane mode it would switch to " Searching" and then go back to "No Service", i have tried restoring several times, but nothing

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I have just deleted an app call Wattpad and I want to download it again but it always says that I need to retry downloading it. I have tried restart a few times but nothing seems to happen. What's wrong with my phone? If I reset my phone will my pictures

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The following Knowledge Base article offers up some basic steps to try for reinstalling an app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open.
http://support.apple.com/kb/ts1702
Reinstall the app
Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.
Delete the app.
Press the Home button.
Go to the App Store and download the app again.
Wait for the app to download, then open it from the Home screen.
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If the issue persists, then you may want to try and sync the application to your iOS device using your computer by following the information in this article, under the section "Download previous purchases on Mac or PC":
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Ipad 2 won't let me hit the back button...to move out of a program. it keeps freezing on the current application. I have tried restarting several times and the same thing keeps happening.My button is not working!! HELP!!!

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== This happened ==
Every time Firefox opened
== today ==
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'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
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[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
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You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
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I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it sti

Hi
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Cheers
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Regards,
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My husban raises the volume and as soon as he keys go if the button it immediately decreases. He had restarted several times and nothing changes. He has cleaned around the buttons with a soft brush.

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