My icloud account has been locked due to security reasons. Now what should I do.?, My icloud account has been locked due to security reasons. Now what should I do.?
My icloud account disabled due to security reasons.. I tried to reset it as per online instructions by using email option. A message sent by the system to reset password. But I can not open my icloud inbox..... As it is already blocked. So what should I do ?
http://www.apple.com/support/itunes/contact/
or
https://getsupport.apple.com/Issues.action
Similar Messages
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I need help desperately. i have 8 Icloud email accounts that are being re routed to about 20 additional (yahoo, aol, gmail) accounts I do not own.
I have posted the email headers of all icloud accounts on shutterfly. Repeated attempts to send to apple are either deleted or "edited".
1) call me and i will tell you the log in info to view. (just put up today 4/21) waiting for apple sr. support monday
<Personal Information Edited By Host>If you so readily post private personal information on the internet, like you've just done with your phone number, and are so willing to give login info to complete strangers, I'm not surprised all your iCloud email accounts were so easily hacked.
But why on earth do you have EIGHT iCloud accounts? You can't personally use them all?
You need to change the passwords on these accounts to VERY secure passwords and delete the mail settings that are re-directing your emails. -
My husband changed the Apple ID on our computer. For some reason, iCloud has the old Apple ID and it won't let me change it. I've been locked out of my iPad twice and had to restore it because of iCloud. How do I change the Apple ID (not the password)?
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I forgot my password for my email, then I cant remember my passwordfor my icloud, how can I reset my password If I feed the wrong birthday for my email/account... Now my account has been disables.. please please please please help me
You will have to call Apple and speak to someone in account security.
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Sorry the answer to my previous question did not help....when trying to get new app installed on iPad message tells me I do not have acc or its been disabled. Is this because of joint usage of email as my partner has account with iTunes using same email?
Whatever the reasons are that you think the problem exists, you will not be able to resolve it on your own. Did you see this at the bottom of the support article that I suggested that you read?
Additional Information
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance.
You should probably contact iTunes Support. -
I have a stalker using an icloud account. I've been to the police about it twice. How do I get icloud to block this user?
Are you saying they are stalking you buy sending you iMessages? Not sure what their using an iCloud account has to do with it. Can you elaborate?
iMessage blocking will become available in iOS 7 -
I am trying to setup iCloud account and when I login I see a popup. The Maximum number of free accounts have been activated on this iPhone. Pls, help me fix it. What other accounts? Thanks
Then you'll have to use another iOS device or Mac running OS X Lion or higher to create a new account for you to use on your phone. If you don't have one, perhaps a friend would allow you to create and account on their device (note: this will use one of their three maximum accounts). To do this, they would need to go to Settings>iCloud, tap Delete Account (which will delete the account from their device but not from iCloud), then allow you to sign back in with your ID to create the new account. Then tap Delete Account to delete the new account from their device, and finally, sign back in with their iCloud ID to restore their iCloud account to their device. Then you can sign in with your ID on your phone in Settings>iCloud and use the new account.
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why is my billing information not being review correctly...like it sayes my apple id has not yet been used in the itune store and it tells me to review my account info but for some reason it doesnt work
Hi there ethangabe,
You may find the information in the article below helpful.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
-Griff W. -
I have an iPhone 4S and when I try to add an iCloud account is gives me an error "Cannot Sign In, The maximum number of free accounts have been activated on this iPhone." Is there any way to deactivate an account? I have one for myself, one for my family and one for my work. I had all three on my iphone and then I deleted my work. I wanted to get my own person @me.com account. It wouldn't let me create it from my iphone, so I created it from my Macbook Pro. I am trying to add it to my iphone, but it keeps giving me that error. If there is a way I can deactivate my work one so I can use my @me.com personal account?
Welcome to the Apple Community.
Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.
You should however be able to add existing accounts to your device, are you sure you aren't trying to create on rather than simply use an existing one. -
My brand-new MacBook Pro is locked up. It's been trying to select the apps I want to use with my email account. How can I cancel it I've tried everything that I know of
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
- Or call Apple . You have 90 days of free telephone support
Complimentary Support (USA) -
Someone used one of my two gmail accounts to send emails to both of my gmail accounts and one of my yahoo accounts - using all my contacts on the three accounts - saying I was in Scotland and needed money, please send it. I have changed the password on my other gmail and the yahoo accounts but the email account used to send that message to all my contacts I can no longer access, appear to be locked out. Even the security question is different than the ones I established. A friend did respond, was emailed back that I as at the Raddison Hotel in Edinborough and he called that hotel to be told I was not registered there. So - what do I do now? I've been told by yahoo that is it a browser problem. I have not heard back from google. Help!
I gave in and am now using IMAP but I still find the behaviour a bit wierd...
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iTunes is updated and works fine and I am able to log onto my account. When I go to purchase a song, I get the error message "Your Apple ID has been disabled". I've tried different methods: changing passwords, making a new account with another email address, and emailing itunes tech support. I am curious as to how many others have been experiencing the same issue. When I googled the error, it seemed like it was happening extremely often with many people.
We all love their products, but they always come with a lot of issues and horrible customer support.
My apple Id is [email protected]My Iphone 4 is telling me the same thing and I believe I figured out what the problem is. I had some fraudulent charges on my itunes account, so I call my bank and disputed the charges. Right after I did that, I started getting the message "Your apple ID has been disabled." I just realized today that the charges are not fraudulent, they are "in app purchases." One of my daughters downloaded the game Top Girl which is FREE, but in the game Top Girl you use money in the game to purchase things. It just so happens that the money you use to purchase things is real money MY Money!!!. My daughter thought she was using play money in the game and had no idea she was using real money. She spent $106.00 buying stuff. Now I have to call the bank and tell them to release the hold and pay Itunes. I'm hoping this solves the problem. Here is the link to learn how to disable "in app purchase" on your iphone or ipad.
http://www.ikidapps.com/2010/12/parents-avoid-accidental-app-purchases-how-to-tu rn-off-in-app-purchasing.html -
In the icloud settings, I am told I need to accept the terms and conditions to use icloud. However, when I click on "Terms and conditions", I get a message "unable to connect to server". This has been happening for a week now since I upgraded to iOS 7.06. There is no problem with my wifi or cellular connectivity, all other applications work perfectly. P.S.I have never used icloud before, but wish to do so now. How do I overcome this problem?
Have you turned the iPad off then back on? That often helps with problems.
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What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.
The single download means that you won't be able to redownload it from the store without paying, either on a computer's iTunes or an iOS device - it doesn't stop you from copying the audiobook to your other computers or syncing it to your iOS devices, you just can't redownload it. (I believe that they are all supplied to Apple by audible.com, so I assume that it's them requiring the one-time download.)
You can download audiobooks on your computer's iTunes and sync them to iOS devices, you do not have to buy them directly on the device (if you do then you can copy them back to your computer's iTunes library by connecting the device and using the File > Devices > Transfer Purchases menu option on your computer's iTunes).
What you are doing to sync them should work i.e.
- connecting the iPad to your Mac
- selecting the iPad on your Mac's iTunes
- selecting its Books tab and selecting the audiobooks that you want to sync to the iPad and syncing/applying that selection.
You should then get an audiobooks option in the Music app on your iPad. If they aren't appearing there then do they show in Settings > General > Usage > Music on the device - if you have audiobooks on the iPad then they should be listed there under an 'audiobooks' heading.
By 'restart the iPad' do you mean a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing its Music app via the iPad's taskbar : Force an app to close in iOS.
And do a soft-reset and retry syncing.
I assume that music and other items sync ok ? -
Hi,
I am unable to add my bank/card details in my apple account, every time i am getting a message that it has been declined. kindly help me in authorise my bank card in my apple account i need to purchase few apps, pls help meWhat sort of card are you trying to use ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
Under the iCloud portion of settings on my iPhone, I have always gotten the message "account not verified". The email matches and is in fact the same for my accounts on iCloud and iTunes. Has anyone had this problem, and how have they resolved it?
Hello megalina23
You need to verify the email address associated with the Apple ID. Check out the article below on how to do this.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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