My icloud says connection to the server failed
I Changed my iTunes account to my step son and then opened my own for some reason I can't add my icloud account as an extra email and when I try to go onto my icloud emails it says connection to server failed and I've lost all my emails
It does not sound like you lost your emails, it sounds like you lost access to your account. To verify if I am correct you can go to www.icloud.com and login. You will see your emails, as long as you use the same user name and password as you had used originally.
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Can't open my Yahoo email. Message says "connection to the server failed". Any ideas to get there?
Hi saghd,
I have an article for you that will walk you through some troubleshooting steps regarding this issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for using the Apple Support Communities!
Cheers,
Braden -
My Ipad has stopped receiving emails today. It has IOS7 on it. The settings are correct but says "connection to the server failed" help!
It is the same accout that has been working find for years and just after I updated the software this has happened. My Mac is still receiving and sending via Outlook with the same account and settings. My Iphone 5C has also stopped and I tried deleting the account and adding again (via exchange as it's an exchange accout) the same way I always do and it won't even recognise it to add the settings.
So annoying. Can anyone help?iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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http://www.apple.com/support/ipad/mail/
Cheers, Tom -
For the ipad 2, what do you do when it says connection to the server failed?
For the ipad 2, what do you do when it says connection to the server failed ? This has happened for the past two days. I have changed nothing. It happens at home and at work. What do you do? What has happened? Thank you.
What are you trying to do when you get this error message? Is it related to mail, connecting to the iTunes store, Facebook/iMessage, your internet ISP? All of these are different servers.
Cheers, Tom -
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Hi Vidyasagar,
Thanks for visiting Apple Support Communities.
If you are seeing an error message when checking email on your iPad, the troubleshooting steps in this article can help:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Best Regards,
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Hello Layne,
Thank you for the details of the issue you are experiencing with your email account on your iPhone. I recommend the following article to troubleshoot this issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thank you for using Apple Support Communities.
Best,
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Why won't my mail update.? It says connection to the server failed.
I've updated to the newest software version on my iPhone 5 and I still can't get any mail. "Connection to server failed". Says that every time I try to open my mail.
This is an email account that worked previously, I assume? You might try deleting, then re-adding the account.
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My hotmail account all the sudden started giving me the message connection to server has failed. How do I fix this to receive my mail?
That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
HT1430 Connection to the server failed for my mail
Can't get mail on my iPhone. The message says
Connection to the server failed. Help?Hotmail and yahoo mail servers have been hinky all day.
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Mail Connection to the server failed
I cannot connect to my gmail on my iPad. It says connection to the server failed.
Cannot get mail the connection to the server failed
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Connection to the server failed for email, but internet access is fine.
My iPad 2 worked fine yesterday and today I cannot get mail. The message says connection to the server failed or all of my email accounts. Internet access is fine.
Try again with the e mail. The message means you messed up the settings. Google you ISP and e mail settings. They will tell you the server name for incoming and outgoing. They will be different. Pay attention to port number and be careful to make sure you enter the password right. Since the rest of the internet works, your problem is just with the security on your ISP.
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the note says the connection to the server failed. i can get everything else off the internet but not my mail. i think i was checking out the icloud and might have accidently done something with my email to make it stop being available to me. how can i check out the icloud issue? I have never used icloud before.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
on my iphone I am getting a "Cannot Get Mail" prompt says " the connection to the server failed. My mail last updated 1-31-14(the last time it would retrieve mail) Ive done the turn on and off thing,thanks
i had this problem a couple times. Try:
1) to restart your iPhone (turn off and then on)
2) connect to a different network or use cellular (it may be a network problem)
3) delete your mail account from Mail app, and then add it back in
4) create an icloud backup of all your data, restore through iTunes and then restore from icloud
hope this helps. cheers! -
My Yahoo email asks me daily for my email password or says the connection to the server failed. Is anyone having this problem currently? I noticed old messages in chat mentioned the same problem. I get into my Yahoo email fine on my desktop computer for several weeks without re entering a password. But the IPad does not seem to be connecting daily with Yahoo without putting a password in again.
So, I didn't change anything and now it is working better. I still get the odd error though.
I have a feeling this has something to do with the SSL update Apple released and it was their server side. -
I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason
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