My icloud won't allow me to shut my system preference menu and is giving me an error message frostycup=1, Do I have a virus?!?

I really need HELP!!!....I'm trying to shut down my computer and i have icloud open in system preferences and it's giving me an error message frostycup=1 which won't let me shut down my computer (it doesn't allow it) Is this a virus? and can I deal with it or should I bring it in to apple??!?!

You might try force quitting system preferences. Press Option Command Escape, click on System Preferences in the pop-up, then click Force Quit. Then restart your Mac and see if the problem occurs again. If not, I wouldn't worry about it. I've only heard of this in relation to the iTunes store; it might be a glitch and you'll never see it again.

Similar Messages

IPhoto won't open and keeps giving me an error message.

Hi
My iPhoto won't open on my Macbook Pro.
All my software is up to date (OS X Yosemite 10.10.2) and there are no programme updates in my App Store.
I have deleted and reinstalled iPhoto, switched my Mac off and nothing helps.
In a similar thread people said to move iPhotoLock.data to my Desktop but that didn't work either.
Any help would be really appreciated!

Thanks
Process:               iPhoto [752]
Path:                  /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:            com.apple.iPhoto
Version:               ???
Build Info:            iPhotoProject-910042000000000~1
App Item ID:           408981381
App External ID:       811998964
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           iPhoto [752]
User ID:               501
Date/Time:             2015-04-04 19:06:19.584 +1100
OS Version:            Mac OS X 10.10.2 (14C1514)
Report Version:        11
Anonymous UUID:        2E1F9F1D-5845-1F07-7120-5E04E3F24EAC
Sleep/Wake UUID:       26E4A804-D0E7-494F-9785-910F61B48429
Time Awake Since Boot: 12000 seconds
Time Since Wake:       760 seconds
Crashed Thread:        0
Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis
Referenced from: /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow
Reason: image not found
Binary Images:
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    0x7fff8e029000 -     0x7fff8e029fff com.apple.Accelerate (1.10 - Accelerate 1.10) <F1B96A61-7E4B-31BD-A35B-BA7EF1F16EF4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff8e02a000 -     0x7fff8e03cff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
    0x7fff8e03d000 -     0x7fff8e041fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x7fff8e04f000 -     0x7fff8e068fff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x7fff8e069000 -     0x7fff8e476ff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fff8e477000 -     0x7fff8e47fffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
    0x7fff8e480000 -     0x7fff8e48cff7 com.apple.OpenDirectory (10.10 - 187) <8B98ECCB-7EFA-3A58-BD2B-A0835D869B1A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff8e48d000 -     0x7fff8e753fff com.apple.WebKit (10600 - 10600.3.18) <F8E36318-4F4C-348B-B1DE-D4BE035036AD> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x7fff8e754000 -     0x7fff8e7a0ff7 com.apple.corelocation (1486.17 - 1615.21.1) <B81BC475-E215-3491-A750-8B23F05ABF5B> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x7fff8e7a1000 -     0x7fff8e7c9fff libxpc.dylib (559.10.3) <876216DC-D5D3-381E-8AF9-49AE464E5107> /usr/lib/system/libxpc.dylib
    0x7fff8e7ca000 -     0x7fff8e7d2ff3 com.apple.CloudServices (1.0 - 1) <E594E762-59B6-3984-AB16-0FB6B63EFC0A> /System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/CloudServi ces
    0x7fff8e7ea000 -     0x7fff8e7f5fdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
    0x7fff8ea90000 -     0x7fff8eadcff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
    0x7fff8eadd000 -     0x7fff8eb98ff7 com.apple.DiscRecording (9.0 - 9000.4.2) <9BB46993-311A-3F2E-BD77-3CBEFB71C1F0> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x7fff8ec07000 -     0x7fff8ec7bfff com.apple.ApplicationServices.ATS (360 - 375) <2824D38D-460D-353C-9D18-499B4BEEABB7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff8ec7c000 -     0x7fff8f0acfff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
    0x7fff8f0ad000 -     0x7fff8f0c2fff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
    0x7fff8f0dc000 -     0x7fff8fc26ff7 com.apple.AppKit (6.9 - 1344.72) <44EF7DEB-3072-3515-9F34-2857D557E828> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff8fc27000 -     0x7fff8fd49ff7 com.apple.LaunchServices (644.12.4 - 644.12.4) <59E909E8-ED4A-33EA-B85D-D409BADDF854> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff8fd4a000 -     0x7fff8fd7afff com.apple.GSS (4.0 - 2.0) <FD154E62-F4CF-339D-B66C-AF4AED6A94A6> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x7fff8fd7b000 -     0x7fff8fd7eff7 com.apple.AppleSystemInfo (3.1 - 3.1) <B40B3737-42A5-3D57-9E87-D3905EE5BADB> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
    0x7fff8fdc0000 -     0x7fff8fddaff7 libextension.dylib (55.1) <6D0CF094-85E8-3F5B-A3F1-25ECF60F80D9> /usr/lib/libextension.dylib
    0x7fff8fddb000 -     0x7fff8fde2ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
    0x7fff8fde3000 -     0x7fff8fde7fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
    0x7fff8fde8000 -     0x7fff8fe40ff7 com.apple.accounts.AccountsDaemon (113 - 113) <30F83BF7-2BAE-3BAD-B111-224346AF4B52> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
    0x7fff8fe41000 -     0x7fff90354ff3 com.apple.JavaScriptCore (10600 - 10600.3.13) <C0C3246C-D26F-3440-AC75-81CFFA4F9C91> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

ICloud won't allow my Outlook Distribution lists to come over

iCloud won't allow me to tranfer over my Outlook 2007 Distribution lists. Any ideas? It says:
"Cannot move the items. The folders you are trying to change to not support tis operation. Could not cxomplerte the service provider does not support it."
I have also tried starting new list within iCloud but get a similar message.
I have spent hours correcting everything iCLoud have stuffed up!
Any tips and ideas are relished!
aMeechi

You can make a distribution list as normal in outlook and then drag and drop it to icloud contacts works a treat

4s user change issue--icloud won't allow sign out

I recently obtained an iphone from my company but the previous user did not log out of icloud and I am unable to switch to my own apple id. The reason icloud won't allow me to sign out is that the previous user had "find my phone" turned on and I don't know his password. He is unable to provide the password. What options do I have?

The previous owner must remove the phone from his/her iCloud account.
The only possible way around this is for someone from your company to contact Apple with proof of purchase for the phone. Apple may be able to remove the lock then.
Otherwise, the phone is nothing but a paperweight.
~Lyssa

My new iPad2 won't start up or shut down and I'm getting an error message OxE80000651

My iPad won't start up or shut down and I'm getting an error message when plugged into iTunes as OxE8000065!

Is it frozen on a certain screen? If yes, this happened to me when I tried updating the software on my iPad. (I have the iPad 1) All you have to do, is hold down the home button and sleep/wake button at the same time, for about 5 or so seconds. The iPad then should do a Factory Reset and turn on. After that, just connect the iPad to your computer and sync it to get all of your stuff back on it. I hope this helped! If not, could you give me any more info?

My iPhoto won't open keeps on giving me an error message and my microsoft office two

my iPhoto won't open keeps on giving me an error message and my microsoft office two

There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. More information means you get better assistance. (And no, more exclamation marks do not get help faster or make your issue seem urgent. They just make it seem like you have a stuck key )

IPhone4s won't sync. Error message says I do not have privileges to make changes.

My iPhone4s won't sync. Error message says I do not have privileges to make changes.
Why not?! It synced fine yesterday and I have made no changes. How do I get it to stop giving me the error message and sync?
I have tried shutting everything down. I have tried everything I can think of short of wiping the phone by hitting "Restore" and I really do not want to do that.

Thank you.
I actually figured it out a while ago.
Turns out it is not an issue with the iPhone or iTunes.
By process of elimination I deduced it could be a permissions issue with the hard drive and/or folder that holds the contents of my Music Library.
For example, if the "Sharing & Permissions" settings (found in the "Get Info" Window) are set to "Read Only" on the internal or external drive that contains your Music Library for iTunes then you can not write to the disk. Therefore, you do not have privelges to make changes to the internal or external drive and you get the error message when you try to sync with the information on that drive.
Here's the kicker and million dollar questions:
How did the "Sharing & Permissions" settings get changed on my Hard Drive without me doing it?
Why did my iPhone sync fine yesterday and suddenly today the Hard Drive is doing this?
I have to set all priveleges to all drives to "Read & Write" and that just doesn't seem very secure to me.

I am running OS X 10.5.8 and don't see an iCloud icon in my system preferences. I do see a Mobileme icon but I would like to have all my mac devices on iCloud. How can I get iCloud on my desktop?

I am running OS X 10.5.8 and don't see an iCloud icon in my system preferences. I do see a Mobileme icon but I would like to have all my mac devices on iCloud. How can I get iCloud on my desktop?

iCloud requires 10.7.2 or later. See the following about how to upgrade:
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

IPad 3 and iPhone 4S won't synch with iTunes on Mac book pro. Error message says I need to have version 10.6.3 pr later for iTunes.

iPad 3 and iPhone 4S won't synch with iTunes on Mac book pro. Error message says I need to have version 10.6.3 or later for iTunes. Mac iOS version 10.5.8 and iTunes on Mac is 10.6.1. iPad and iPhone version is 6.0(10A403). When I check for updates on the Mac book pro it says software versions are up to date.
When I check for iTunes version 10.6.3 it looks like it is for snow leopard operating system which I am not on. How to I get my devices to sync with computer. Everything worked prior to iOS 6 upgrade on remote devices.

I'm having the same problem.
iPhone 4s won't sync with my Macbook Pro.
I iust updated the iPhone to iOS6 (thought it wasn't syncing before the update either).
Macbook Pro running Mac OS 10.5.8
iTunes 10.6.3 (i.e. latest update - which hasn't had an issues apart from syncing).
I tried 3 different USB sync cables. Still not syncing.
Do I really have to update my Mac OS to 10.6.8 in order to sync my phone ? I thought as long as you have iTunes 10.6.3 you're ok...
Is there a way to update to Mac OS 10.6.8 (or later) without wiping the hard drive and doing a new install?..
thanks

Why does iTunes keep giving me bogus error messages. "Your internet connection is not working, check your connection and try again." My internet is working fine. iTunes is not working and will not allow me to download tunes.

why does iTunes keep giving me bogus error messages. "Your internet connection is not working, check your connection and try again." My internet is working fine. iTunes is not working and will not allow me to download tunes.

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

I'm trying to use the public library to access my icloud email and I keep getting an error message stating icloud is encountered an error when connecting to the server. Please help.

I am trying to access my icloud email via a public library and I keep receiving an error message that icloud is experiencing a problem connecting to the server. Please assist.

How are you trying, using a web browser?

Hi. I recently got a new computer and transferred all my files across using TimeMachine. Whenever I try to sign into any CC program (including CC) the program instantly shuts down and an Apple error message comes up. I have uninstalled and reinstalled CC

Hi. I recently got a new computer and transferred all my files across using TimeMachine. Whenever I try to sign into any CC program (including CC) the program instantly shuts down and an Apple error message comes up. I have uninstalled and reinstalled CC twice with no avail and deleted every Adobe product on my computer and nothing is working.

I have seen similar discussions before... transferring does not work, you must install
Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Icloud is not backing up on my Ipad and Iphone. i also tried conneting to the computer to back it up and i get the following error message back up could not be completed beacause a session could not be started. also photo stream is not updating either.

icloud is not backing up on my Ipad and Iphone. i also tried conneting to the computer to back it up and i get the following error message back up could not be completed beacause a session could not be started. also photo stream is not updating either on both devices

Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.

I purchased microsoft office mac in 2004 and suddenly I get an error message. It won't launch. I click reopen and it does the same thing. I get a long message in the panel. It tells me it will send a report. I still can't access any microsoft item - word

I purchased microsoft office mac in 2004 and suddenly I get an error message. It won't launch. I click reopen and it does the same thing. I get a long message in the panel. It tells me it will send a report. I still can't access any microsoft item - word, excel, nothing works.
I have a mac book pro 10.6.8
Thanks

cassidy3 wrote:
Good news is that I can access all my documents. Bad news is I had to pay $150 for it.
I spent a lot of time trying to find a solution before buying. I did not try the launch terminal solution....
I will check back so I can find out what to do should this happen again.
More possible bad news. If you had followed what fane_j had asked you to do you might have found out it wasn't microsoft's fault for your problem and wouldn't have had to spend $150. Because while you may have an Office that works, fane_j was not suggesting a solution but probing for a trojan (google "flashback trojan") that has been crashing powerpc code which is what Office 2004 is.
So if you do have the trojan, while you can run a version of Office, the trojan may still be in your system since installing a version of Office isn't going to remove it. So I'll make another request. Launch Terminal (in your Utilities folder) and copy/paste the following line into the terminal window and hit return:
defaults read ~/.MacOSX/environment
If you see anything other than a "does not exist" error message you almost certainly do have the trojan and post the results in this thread.
The choice is yours. You can ignore this and take the risk. Or do what has been requested.

ITunes keeps giving me an "error message" and won't download to my PC

Why won't iTunes download to my PC ? It keeps giving me an "error message!"

"msvcr80.dll" error.
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates

My icloud won't allow me to shut my system preference menu and is giving me an error message frostycup=1, Do I have a virus?!?

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