My iMac doesn't start.

My iMac doesn't start. It chimes after pressing turn-on button, but it stays on the screen of white background, apple logo in the middle with the pointer going round and round and round, but doesn't move to next stage. Please let me know what to do...

I am having the same problem. I got on last night to the same info and tried all that. None of it worked. My Mac had been running slow for a few weeks, so I restarted it and then it wouldn't power back on. The gray screen just keeps coming on and then it just shuts down.
To doctor; I have sent a request to have apple call me to try to resolve issue. Maybe you should try too. Best of luck.

Similar Messages

HT1533 Help my iMac doesn't start from the white screen and apple and whirring gear icon.

Help! My IMac doesn't boot up ...just a white screen, apple and whirring gear. I tried turning it off and on and then turning it on while holding down the shift key but nothing.

Could be a HD failure. Gina please do 2 things, first is when you post it's imperative for us to know some things about your system so we can diagnose properly. We need to know what iMac you have, some basics about how it's configured and how much RAM is installed and most importantly the version of OS X installed. Without those basics it's very difficult. To get you started though, please carefully read and methodically follow Apple's instructions in Gray screen appears during startup

Used Boot Camp, iMac doesn't start

Hello everyone!
I have got a iMac Core 2 Duo. I tried to install Windows XP with Boot Camp yesterday. When I went threw the installation steps, it asked me how much space I would like to put on the Windows partition. I left it as it was, 32gb. When I put in my Win XP disc, the computer restarted itself and started to install something (blue screen, white text at the down side). When I later would choose a partition to install Windows, there only was 1 partition, the Macintosh-one. I couldn't install on it, because it told me that the partition is damaged or has another file format. I pushed F3 and quit the windows-installation. When my computer restarted, there was only a white screen and nothing happend, OSX didnt load!
I have tried putting in the OSX install disc and restarting computer, nothing happened, still just a white monitor!! I cant do anything, even move the mouse! What should I do? Please help!
Vad ska jag göra?
iMac Core 2 Duo 20" Mac OS X (10.4.9)

Welcome to the Apple Discussions.
Not to be bearer of bad news, but you may need to contact Apple on this one. Some folks have reported this similar experience and needed a new hard drive.
Just an idea for you. There is an entire Apple Discussion forum dedicated to Boot Camp and Windows XP & Vista.
Whereas, not everyone here with an Intel iMac has installed, tried to install or has experience with BC & XP & Vista, everyone there has or at least has an interest. You may attract help more quickly there.
The Forum is at the bottom of the main Apple Discussions page under Windows Compatible Technology.
Here is a link;
Forum: Boot Camp Public Beta
If there is a way out of this that you can accomplish at home those folks will be able to assist you with the information. Try searching that forum for folks with the same/similar issue.
Good luck!

¿What should I do if my IMac doesn't start?

Yesterday I decided to use my imac so as always I sat down in my chair and pressed the start button but nothing happened.
I looked up at this page for solutions for my problem but they didn't work at all. Please help me!

Hi...
Andrea, we have no way of knowing which solutions you tried that didn't work unless you tell us
First, try Resetting your Mac's PRAM and NVRAM
If that didn't help, try IResetting the System Management Controller
If nothing above helped, and you don't hear the startup chimes after your press the power button, that means your Mac has not passsed it's startup diagnostics. Take the iMac to an Apple Store or an Apple certified repair provider.
You can make a reservation at the Genius Bar in advance.

Help! iMac doesn't start, alarming audio signals, no hard drive...any hope?

I have a 17" G5 iMac, the iSight model. Bought it pretty much exactly two years ago, when they were first released.
Problem history:
About a year ago (just too late to get Applecare) the superdrive started acting funky, wouldn't burn double layer and wouldn't read some dvd's. Ended up buying an external LaCie burner, that was cheaper than getting the built-in one replaced.
About half a year ago, one vertical line of pixels died in the LCD. Annoying. But it was pretty far to the right, so I could live with it, as it didn't affect performance.
About a month ago, a second vertical line of pixels died....I still tolerated it, as the computer itself was functional, and I'm pretty cheap.
LAST NIGHT: While browsing in firefox, the system freezes. Spinning beach ball, nothing is responding. I end up shutting it down by holding the power button. Now when I turn it on, it keeps making an annoying signal, sounds like a cheap cell phone ring, with a vibrating sound to it. Over and over. Eventually it gives me a blank screen with a folder icon with a blinking question mark. So I read up in the manual, and it says, "in case of blinking question mark, start up the computer while holding the option key, then click on the hard drive icon, and then click on the continue button". I go ahead and boot with the option key....and no hard drive icon appears! Just a refresh button and a continue button. So I'm stuck.
My interpretation: The computer cannot detect the hard drive, for whatever reason, and therefore cannot boot. Does this sound right?
Is this another one of those "common problems" with iMacs from around that time? Cause I'm just about getting tired of those... I only hope that no matter what happens, my hard drive's contents are not lost. This would be disastrous.

Well, it turns out it is a defect hard drive. The cellphone-like sounds, along with a "vibrating" sound are actually made by the hard drive itself, not the Mac.
Our IT specialist says it's most likely the head scraping on the disk surface. Very bad news, as that would really be reducing any chance of my data still being intact...
We extracted the hard drive (major pain in the *** - thanks for the design, Apple!), and it's going to a data recovery specialist.
Lessons learned so far: Be wary Apple's hardware reliability, ergo GET APPLE CARE, and back up your stuff!!

My iMac doesn't start. Get the apple on the screen, nothing more happens. Any clues?

Rebooted - get the apple on the screen - but nothing more happens. What to do?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Imac doesn't start

I have a 20 inch intel imac. It has worked well over the past year until tonight....nada...nothing...no power! I've checked all the power sources and connections. The power light will flash for less than a second but nothing happens. Arrrghh! I have work to do!
Does anyone have an answer or suggestion?
Many thanks,
dm

Take a look at this article http://docs.info.apple.com/article.html?artnum=300552

I have uninstalled windows but now my imac doesn't start up properly

After experimenting with boot camp I have removed windows and repartitioned my hard drive. Every time I start my mac up now I have to hold the option button and select macintosh otherwise the screen goes into a kind of ms dos mode and says "No bootable device - insert boot device and press any key."

you still have to go into System Preferences => Startup Disk control panel to set the default boot volume

IMac Ram upgrade, doesn't start up

I just installed additional OWC RAM on my new iMac. Now the iMac doesn't start up unless I first disconnect/reconnect the power cord - every time. Once started the system sees the additional RAM and works just fine. Do I need to do some magic with PRAM? I did reset/repair permissions after initial installation.

You're quite welcome. Glad to help
Thank you for the update. I knew they'd take care of you. I've had a lot of good experiences with them. I have always found their customer service and support to be the best
Let me know if you have other questions.
P.S., if you'd like, go ahead and click the "Solved" or "Helpful" buttons on any of the posts if you feel they were helpful or adequately answered your question.

Apple TV3 doesn't start automatically when i select airplay from my iMac and Ipad 3. i have to manually turn it on then it works fine after that! what is wrong with which setting.

Apple TV3 doesn't start automatically when I select airplay from my iMac (Yosemite) and Ipad 3( iOS 8.1.3) i have to manually turn it on then it works fine after that! what is wrong with which setting.

You need to re install OSX. If you have the dmg file downloaded via torrentz this is how you can create a bootable external HD or Flash drive (8 GB+)
https://discussions.apple.com/message/23957654#23957654
Peace
Harry

IMac 24" doesn't start after installing Mavericks.

After installing Mavericks (10.9.2) the machine started having hiccups... rebooting at random times on it's own. After upgrading to 10.9.3, it only got worse. Reboots were more frequent (as little as 1 minute between each reboot). Then it took the final step and went into a state where it remains with black screen, the startup jingle may begin, but is killed within half a second or less... goes into a reboot loop. The DVD sounds, then it tries to reboot again, DVD sounds... sometimes the jingle starts... but is cut off by a reboot. Trying to get ANYTHING done with different key press combinations (option+command+R+P, D, T, Command, Option... pretty much every single combination one can find online for accessing safe boot or recovery or whatever... does not work. The machine seems to have been killed by Mavericks. I have come across a LOT of posts by other people who have experienced the same thing (rebooting after installing Mavericks) going back to October last year, and a few have experienced the same dead computer issue as I am having... all the while there is no fix or explanation from APPLE regarding this issue. I have even opened the machine up and checked all cable connections, tested the HDD on another computer (was ok), cleaned the memory module connectors etc. Before the total crash I had installed a temperature monitoring program with ventilator control, due to the DVD ventilator running at high RPM after installing Maverics. All the temp sensors were reporting modest temps (ranging from 39 - 79 Celsius (only the power supply was above 50 Celsius).
The computer is as useful as a brick by this point. Since it went dead, it has successfully started up 3 times (out of 500+ attempts), but rebooted within a couple of minutes, into it's cycle of dead reboots.
One way of getting it to boot and prepare for re-installation, is to keep the power button pressed until it sounds 3 times long, 3 times short and 3 times long beeps... it would only start making the first beep... then it rebooted in to death again.
Could it be that Mavericks is destroying the firmware, or even killing the hardware? I also have Mavericks on MBA and MBP, where the MBA has no problems, while the MBP freezes up every 2 days or so... requiring a forced reboot.
Anyone with a usable advice on what to do in order to get the machine working again? How many years does it normally take APPLE support staff to fix serious issues like this one? It's already been over 7 months since the first people began experiencing these issues with Mavericks, but nothing has been done about it on APPLE's end ... as far as I can tell.
Looking forward to some solutions.

Just wanted to write the conclusion of this issue here, and make things as clear as possible.
I took the iMac to a support center, and they confirmed that several components on the power supply board were fried and other parts had been overheated. It took a few weeks for them to get the needed parts (much cheaper than replacing the entire unit). I brought the iMac back home and started it up, and it did work... but it was getting very hot very quickly. I was thinking that maybe I should install Mountain Lion on it, and get away from Mavericks... just in case.... the computer had been turned on for around 1 hour at that point, and then it rebooted.... and stayed dead for 10 minutes or so... until it could start up again. Was on for a few minutes... then dead again.
Clearly the cause of the problem was still present, and fixing the symptom did not prove to be a lasting solution.
The machine would not stay turned on long enough (when it DID turn on) for even formatting the disk, so I removed the SDD from it, formatted it with my MBA (connected through USB), and inserted it in the iMac again. Starting it up resulted in a few minutes being turned on, overheating and crashing. Having downloaded ML and created a USB installer for it, it was now a case of trying one's patience ... hoping for the machine to stay turned on long enough to make it all the way through the installation process.... it managed to do the first part of the installation after several hours of crashing and overheating.... and it came to a point where I simply turned it off and gave up... thinking that the problem simply was physical in nature, and not caused by Mavericks as I had assumed from the start. Next day I had renewed energy, turned the puter on and it behaved in the same way... turning off, then starting by itself trying to get through the installation.... it would fail again and again... I left the house, with it turned on, hoping that it would at least manage to finish at some point in time... so that I could write off my "BAD Mavericks" suspicion. When I returned several hours later, the installation was complete and the machine was purring quietly and the back of the computer was NOT hot like a steam iron.
Now it has been working for several days without any problems at all.
The final conclusion is this:
Mavericks IS at fault, and will physically DESTROY computers that are "somehow" not compatible with it. I would have thought that Apple had enough capable engineers to prevent the operating system to mess up the hardware in this way, but clearly I was wrong on that account. I can only WARN other people to even attempt installing Mavericks on puters of this type:
Hardware Overview:
Model Name:   iMac
Model Identifier:     iMac7,1
Processor Name:       Intel Core 2 Duo
Processor Speed:      2.4 GHz
Number of Processors: 1
Total Number of Cores:        2
L2 Cache:     4 MB
Memory:       4 GB
Bus Speed:    800 MHz
Boot ROM Version:     IM71.007A.B03
SMC Version (system): 1.21f4
Serial Number (system):       W8*******X89
Hardware UUID:        00000000-0000-1000-8000-001B639688F7
Anyone claiming that Mavericks is not at fault, is plain and simple WRONG, in DENIAL or LYING. There is absolutely NO doubt in my mind any longer, that the problem was indeed Mavericks getting installed on the machine and messing with the hardware on a level where it should never happen. If someone working at Apple would like to purchase/replace my iMac in order to test it and figure out that this is a REAL problem, they are welcome to do so. I think it is more than guaranteed that the damage caused by this Mavericks nightmare installation will never be recovered, nor will the time and work lost ever be compensated, but I would actually like Apple to acknowledge their responsibility and failure to address this issue in a professional and responsible way.
IF Mavericks was NOT at fault, then someone should explain the logic behind the machine physically burning components shortly after the installation of Mavericks, and even when the SDD had been wiped clean with no OS, it was still overheating and shutting off, until it could finally have ML installed... and at that point it was cured and has worked flawlessly ever since. Not a single hiccup, no over heating, no problems.
My offer to sell/replace the iMac stands if Apple is really interested in looking at this SERIOUS issue with Mavericks. This is NOT a minor issue they should expect simply goes away, or will be ignored by people who experience their machines BURNING to pieces.
On my MBA and MBP Mavericks is not causing any problems, so it is not "all bad", but for the iMac it meant total annihilation.
Anyone who has installed Mavericks on their iMac of similar age as mine, having rebooting and overheating problems: REMOVE the Mavericks installation ASAP and get ML on it before it goes up in flames!
Other Mac's have been reported having the rebooting/overheating problems as well, although I have not noted down which builds those were. The problem is REAL and COSTLY for those who experience it.... both time-wise and in terms of lost time/work.
Hopefully this will help others from getting the same terrible experience as I got, and save some computers from burning up.
<Personal Information Edited by Host>

Remote Update Manager on Yosemite doesn't start

Hi to all, I have recently updated my 15 iMac (year 2012) to Yosemite.
After the upgrade, the Adobe Remote Update Manager tool doesn't start, with an error 1.
In the console, I see these lines:
Any suggestions?
Many thanks

Same problem here on my wife's mid-2012 Macbook Air. Really annoying.

24" iMac won't start when iPod is connected

My 24" iMac won't start up/restart if my iPod is already connected to it. If I restart with the iPod connected, I just get a gray screen (with no apple logo) forever. Has anyone else experienced this problem? If so, any solution? I have Windows installed with boot camp, don't know if that's the problem, but I tried reseting the p-ram, but to no avail...
Intel iMac 24", 7600 GT, 500GB, 2GB. Titanium Powerbook 667 MHz G4, loaded. Mac OS X (10.4.7) 30 GB iPod Video

My suggestion would be disconnect the iPod. That's just me though.
http://docs.info.apple.com/article.html?artnum=93953
I'm guessing Boot Camp is the culprit. Whatever emulated BIOS it's using doesn't like the iPod as a startup disk.

IMac will not start up. Help please!

Earlier today I was surfing the Net with Safari. Suddenly, the page I was loading stopped loading. The arrow pointer would not move if I moved the mouse. The menubar clock's seconds stopped changing. The entire system was frozen. After about 15-20 seconds, the iMac's fans started blowing louder. After another 30 seconds, I gave up and tried the force quit key combo. No dice. So then I held down the power switch, forcing a shutdown.
Now, when I try to boot my iMac G5, I get one of 3 outcomes:
(a) I hear a faint fan sound, and perhaps the hard drive makes a sound, but nothing else happens.
(b) I hear the startup chime, but the chime doesn't finish. It's cut off and the iMac turns off. Sometimes the light on the front of the iMac comes on for a moment, sometimes not.
(c) The iMac starts up normally. After a minute or so, the whole system freezes again.
I use this Mac at work for all my medical records. Now I have no access to my medical records (but I do have a backup, thankfully). Without a working medical record system, I've had to cancel all my patients for the day and I'm scrambling to find a solution.
I found an article in the Apple knowledgebase. I followed the article step by step. It's called iMac G5: Troubleshooting when your computer won't turn on, and can be found at http://docs.info.apple.com/article.html?artnum=300908 .
With the back cover removed, and the power cord plugged in, LED 1 lights.
When I hit the internal power button, LED 2 and LED 3 lit up, and OS X started up. The login window appeared. Since my keyboard and mouse were not plugged in, a window came up saying that the iMac was looking for a bluetooth mouse. I don't have one, so I plugged in my USB keyboard and mouse, but the mouse never saw power (the red laser never came on). From that point forward, I couldn't get the mouse to work and after maybe half a minute, the fans started blowing again. So I think this was the same as my Mac starting normally, but then freezing. This time, it froze before I could login.
One thing I noticed: the iMac had been off and unplugged for more than 45 minutes. The last time it had been off and unplugged for more than 45 minutes, when I plugged it in an tried to boot it, it actually started up and I got to the finder. But then after I started to run Disk Utility, the OS froze up again. So it seems, if I leave the iMac off and unplugged for some length of time (45 minutes works), it will boot into OS X.
Okay, so on with the steps described in the article. I held down the internal power button, and the iMac shut down. I hit the SMU button (with the iMac off). Then, I tried the internal power button again. This time, LED 1 lit, and LED 2 lit, but then LED 3 does NOT light up, and the computer does not start up. I just hear a light fan blowing (near the processors, I think) and the hard disk makes a few clicks, nothing more. No chime, no display.
So then I reset the SMU again, by pressing the SMU button (which turned off the computer). Then I pressed the internal power button again. The computer still doesn't start up normally. Same as above.
Reading through the article it asks, after pushing the internal power button, does LED 2 come on momentarily, or not at all? Actually, neither. It comes on, and stays on. The article has no instructions for you if LED 2 comes on and stays on. At this point, I'm stuck.
So I checked another knowledgebase article, About the iMac G5 diagnostic LEDs. http://docs.info.apple.com/article.html?artnum=86815
It says:
- LED 1 indicates that trickle voltage from the power supply has been detected. This LED will be ON when the computer is turned off and your power supply is working correctly.
- LED 2 indicates that the main logic board has detected proper power from the power supply when the computer is turned on. This LED will be ON when the computer is turned on and the power supply is working correctly.
- LED 3 indicates that the computer and the LCD display are communicating. This LED will be ON when the computer is turned on and video signal is being generated.
- LED 4 lights only if the computer detects an over-temperature condition. This LED will be OFF when the computer is turned on and running at the correct temperature.
On my iMac, LED 1 and 2 light and stay on, while LED 3 does not (except for the first time I tried this, see above). This seems to indicate a problem generating a video signal.
So maybe it's a problem with the video signal, but I think something else is going on too.
iMac G5 (First Generation) Mac OS X (10.4.6)

right down to the "Troubleshooting when your computer won't turn on" 2nd LED staying on when the procedure only gave two options: Momentarily on or not coming on at all.
Hi guys,
The fact that the second LED stays on is actually normal. This what is meant to happen if neither the power supply or one type of motherboard problem have occured. Para 12 of http://docs.info.apple.com/article.html?artnum=300908 only provides the results (no light or momentary) that occur if the test provides evidence of a problem with either of them.
As Anthony notes, if LED remains lit constantly then power is reaching the motherboard and the computer is turned on as described in http://docs.info.apple.com/article.html?artnum=300908 .
Just wanted to make this clear in case other users got worried if they found LED 2 lit.
I agree that http://docs.info.apple.com/article.html?artnum=300908 could be made clearer in this respect.
Cheers
Rod

IMac doesn't detect the base station correctly (with new base station)

I have a brand new Airport Express. I'm trying to connect to my iMac G5. Everything works fine in the start up with getting the green light on the Express base station. But, my iMac doesn't "connect" with the base station.
I try the "Airport Setup Assistant" and get a window that says "No new Airport networks were found."
I look at the "pie" at the top of the iMac screen. It has the white and black stripes on it. I click it and find "Apple Network e3fec9" and select it. The signal level shown has all blue buttons. That window also reports "Status: Connected to 'Apple Network e3fec9'" and "Base Station ID:00:19:E3:E3:FE:C9". That's what makes me think that my problem must be in the iMac and not the base station.
I had also tried my Dell laptop (from work) and found that it found the internet network. It detected the "local host" and "Apple Network" and the signal strength was very good (~90% or so). The only problem was that the laptop thought it needed to recreate an IP address before it could connect to the internet. I didn't do that, since I saw it was detecting the network.
Please help. Why should this be so hard?
iMac Mac OS X (10.4.9) none

I'm confused. You say you're connected to "Apple Network e3fec9", and you're having trouble connecting your iMac? It sounds like you've managed to connect to your Airport Base Station.
Have you configured the Internet settings for the base station? Try this:
1. Launch Airport Admin Utility (in /Applications/Utilities/) select "Apple Network e3fec9" and click Configure.
2. Under the Airport tab, give the base station a name, click the Base Station Options… button, and make sure Enable Ethernet Port is checked.
3. Select Create a Wireless Network (Home Router) if it isn't already selected, give your network a name, and check Create a closed network
4.Click the Wireless Security button and set it to WPA Personal, and enter a password.
5. Under the Internet tab, set Connect Using: to Ethernet, and in the Configure dropdown, select Using DHCP
6. Click the Access Control tab and click the plus button on the right side of the window. In the panel that pops up, click the This Computer button.
7. Click Update
I'm hoping it's something simple, like Enable Ethernet Port wasn't checked or something, and not something more serious.
Hope it helps.
Rob
17 iMac G5 Mac OS X (10.4.2)
17 iMac G5 Mac OS X (10.4.2)
17 iMac G5 Mac OS X (10.4.2)
17 iMac G5 Mac OS X (10.4.2)

My iMac doesn't start.

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