My In app purchase has billed but not been delivered?

I made an in app purchase on a game. My itunes account has been billed but the purchase has not been delivered to the app. According to itunes all my downloads are complete and the ipad is in constantly connected to a network. I have contacted the vendor but have had no reply. The app is "my fishpond" by Rockifone.

I have a similar issue except my library shows the purchase but I can't get it to download to my ipad.... If you purchase it again it should prompt you that you already own it?? I'm told you shouldn't get charged twice... Just a thought.

Similar Messages

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    my in-app purchase has not come through what can i do

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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    id: [email protected]

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    I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?

    By 'not letting the transaction go through' you mean ...  ?
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    Why can I not purchase lollipop?  I am able to purchase other boosters but not this one.  Any suggestions??

    What happens when you try to buy it, does the 'buy' button not work, do you get any error messages ... ?
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  • HT4009 How do I get a refund on an in app purchase that I did not receive

    I would like an answer as to how I can get a refund on an in app purchase that I did not receive on the sims freeplay

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    Yesterday I noticed while browsing Internet that some sites would not open and that some games I regularly play would not open. I also found that I could not open either the apps store or iTunes. Everything seemed to be working the day before and I have not recently upgraded ios (been on version 6.1.3 for a while) or changed any settings on my iPad (2).  With Internet research today I found suggestion that if I switched to 3G I would be able to access these apps and,sure enough, under 3G connection everything works fine. Some other forums suggest changing wifi router settings to fix the issue ....I have not tried this as I wouldn't  like to mess with my router and end up effecting other peripherals/pc's connected to it that are working fine....especially when I am not terribly IT savvy when it comes to hardware settings.  But as I haven't changed anything on my ipad why would my wifi suddenly stop connecting to some apps on my iPad, but not all??? Interestingly I can access many Internet sites (forums) with wifi connection but not the apple forum! To get to anything apple related I have to switch back to 3G ....that includes checking the iOS version I am on via settings!
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  • How do I delete an app from my phone but not the computer? Is there a way to deactivate it so it doesn't add it back when it syncs?

    How do I delete and app from my phone but not from the computer? Is there a way to do this so it doesn't add it back in when it syncs?

    In iTunes under the Apps tab for the iPhone device just uncheck any app you don't want synced to the phone. When you next sync the app will be removed from the phone but remain in the iTunes library.

  • How can I buy an IOS app available in UK but not in Australia

    How can I buy an IOS app available in UK but not in Australia.
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    That will not work.
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    I have just signed up for family sharing. Is there any way you can get the same app on two devices but not have to share it? My sons both want clash of clans but they don't want to be on the same village and they can't both be on app at the same time?

    hi, the app is not "shared", it works as if you bought the app twice with different accounts, only you paid it once. they should have 2 different villages since they're on 2 different devices.

  • Hi..someone there?i am looking for an app, which can show and calculate. fully excel data from windows.until now i only found apps, which just show, but not calculate

    Hi..someone there?i am looking for an app, which can show and calculate fully excel data from windows.until now i only found apps, which just show, but not calculate.anybody who know an app???

    Look at the Rccharles answer on this post.
    https://discussions.apple.com/thread/6033082?tstart=0
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    https://itunes.apple.com/us/app/microsoft-excel-for-ipad/id586683407?mt=8
    https://itunes.apple.com/us/app/microsoft-powerpoint-for-ipad/id586449534?mt=8
    Microsoft Office for iPad:Early Reviews of Word, PowerPoint & Excel Apps
    http://ipadacademy.com/2014/03/microsoft-office-for-ipad-early-reviews-of-the-wo rd-powerpoint-excel-apps
     Cheers, Tom

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