My iPad frequently locks up, even after updating to iOS 7.1. When it locks up it's nonresponsive to the home button and the only remedy is to force a shut down and reboot. Help!

DEVICE NOT RECOGNISED IN ITUNES
If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.

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New iPad 3G/2g unstable even after updating to iOS 5.1.1

My new iPad constantly loses connection to my cellular service provider (Vodacom ZA).
Each time the signal strength drops below 3G, the iPad does not automatically switch to 2G (Edge), instead the Internet access stalls, requiring me to switch off Celluar Data in the Seeing tab, the switching on again to re-establish the connection.
On receiving Apple iOS 5.1.1 update, point 2 in their splash screen acknowledges that this is this issue, but the problem still persists after installing the update.

You have posted in the iphone forum

BSOD in iPad mini even after updating to iOS 8.0.2

my iPad reboots with blue screen often. I thought the recent update will will fix this one but even after updating to iOS 8.0.2 still issue exists? Is anybody else facing the same issue

Could you add your problem here: https://discussions.apple.com/thread/6569052? This makes sure the discussion and in one place and we can attract more attention from Apple.

My iPhone 5 keep rebooting itself after update to iOS 8? My friends iphone 5 is doing it too...already reset the phone and the problem till happen.

My iPhone 5 keep rebooting itself after update to iOS 8? My friends iphone 5 is doing it too...already reset the phone and the problem till happen.
What at can I do to fix the problem???

Hello there, Fernandox26.
The following Knowledge Base article offers up some great steps for troubleshooting isues with unexpected power issues with your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Wifi iPad 3 charger stopped working after updating to iOS 6, help!

Wifi iPad 3 charger stopped working after updating to iOS 6. The little iPhone charger charges it very very slowly, but the charger gets really hot after a while. I restored it and everything works but the charger. It's only a few months old, should I try a new iPad wall charger block?

Hi,
I did this after reading the forums and it made no difference. it has actually charged from 14% to 67% but thats taken over 12 hours.
Will monitor it and if no joy will go to a apple store
Thanks

The battery of my iPad four drawn very fast after update to iOS 8.1 and the sensitivity of my iPad decrease until I cannot swipe it and is very lag please fix it immediately

The battery of my iPad four drawn very fast after update to iOS 8.1 and the sensitivity of my iPad decrease until I cannot swipe it and is very lag >< please fix it immediately

Hello alicelan,
After reviewing your post, I have located an article that can help with device errors. You may want to consider restoring your device to factory settings to resolve the issues you've described:
Use iTunes to restore your iOS device to factory settings
Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info.
Before you restore your device
Make sure you’re using the latest version of iTunes.
Use iTunes to back up your device. Transfer and sync any additional content to your computer.
Turn off Find My iPhone in Settings > iCloud on your device to disable Activation Lock.
Restore your iOS device
Connect your iOS device to your computer using the cable that came with it.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary panel, click Restore.
Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
After your iOS device is restored to factory settings, it will restart. Once it does, you’ll see the "Slide to set up” welcome screen. Follow the steps in the iOS Setup Assistant. You can set up your device as new or using a previous backup. If your iOS device has cellular service, it will activate after you restore.
Learn more
If you get an error message, find out how to fix most update and restore errors.
If your iOS device with cellular service doesn’t activate after restoring, find out how to fix activation issues.
If your iOS device restarts repeatedly or isn’t responding, for example if you see a stopped progress bar or no progress bar, put the device into recovery mode and restore it again.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

Ipad2 won't shut down even when i press the sleep/wake button and the home button at the same time.

I can't shut down my ipad2 even when i press and hold the sleep/wake button and the home button at the same time.

If the screen appears to be zoomed in, then does tapping the screen with three fingers zoom you back out ? When zoom is on you should also be able to scroll around the screen using three fingers on the screen.
If you are seeing the keypad then that should be for the iPad's passcode, I assume that you have one set ? If the iPad is disabled then I wouldn't expect the keypad to show.

My iPad 2 gets hanged often after updating my iOS from iOS 7 to iOS 8

my iPad 2 gets hanged often after updating my iOS from iOS 7.1.2 to iOS 8,what should I do?

I'm sorry, but Apple does not provide a downgrade path for iOS. Because downgrading is unsupported by Apple we cannot discuss it on these forums.
You may leave comments at Apple Feedback.

With iOS 7 and certain apps I get a message that ask me to connect to iTunes to receive notifications. After clicking "OK" it comes back repeatedly and freezes the App: Friends, Dropbox, among others. The only way to escape is to shut down and restart.

With iOS 7 and certain apps I get a message that ask me to connect to iTunes to receive notifications. After clicking "OK", it comes back repeatedly and freezes the App: Friends, Dropbox, among others. The only way to escape is to shut down and restart. I think this is a "bug" with older apps. How can I solve it in orther to use the apps? It doesn´t occur with my iPad, only with my iPhone 5.

Thankyou for your kind answer: with Dropbox, it solved the problem; with Friends, still the same

Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks

Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks
Could this be a virus?

Hold down the Power button until the computer shuts down.
The Safe Mac » Adware Removal Guide - Genieo
The Safe Mac » Adware Removal Guide
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
     is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

I recently had to restore my Iphone 4s and ever since I cannot double click the home button whilst the phone is locked and change my music. The controls come up and I can adjust the volume but I cannot change the songs. Help needed please!!

I recently had to restore my Iphone 4s and ever since I cannot double click the home button whilst the phone is locked and change my music. The controls come up and I can adjust the volume but I cannot change the songs. Help needed please!!

Have you guys been able to activate your iphone yet? I bought an iphone 4s from eBay and it worked fine, but the previous user had left some data on it, so last night I used the "erased all content and settings" to restore it to factory setting so I can start fresh and restore my backup. But now I'm stuck at the activation screen (I get the same "the activation server is temporarily unavailable") and can't get it to activate, even if I use my old deactivated AT&T sim card (I'm on straighttalk now).
I might try activating it with an active AT&T sim card from my fiancee's phone when she gets home, so I'll let you know how that works outs.
If it's true that the server is down; anyone know when it will be back up again? Thanks in advance.
iPhone 4s iOS 5.1.1 (9B206)
Carrier AT&T 12.0
Modem Firmware 2.0.12

Dear i have a problem with the fingerprint after updating to ios 7.1 when plugged in electricity works like a charm

dear sirs.
i am an apple customer since first iphone but right now i am having problems with fingerprint sensor after updating to ios 7.1.
when plugged to electricity it works but when unplugged sometimes work.
please solve this issue by a quick update and thanks.

I have been on the phone twice today with my carrier. They reset it the first time, it worked for an hour then messed up again. They reset it a SECOND time.. It worked for 6 hours, then messed up again. I don't know if this is a software issue or what but if ANYONE has any insight, I would appreciate it greatly.

Often for no apparent reason the computer crashes and nobody available to any command (keyboard or mouse), the images disappear. I am forced to shut down and restart the computer.

often for no apparent reason the computer crashes and nobody available to any command (keyboard or mouse), the images disappear. I am forced to shut down and restart the computer.

open console in Applications>Utilities, check the system log for the date/time of the last problem for clues.

Just down loaded iOS 5.1 now the home button on the side of I pad is not working

Down load new iOS 5.1 now the home button on the front of iPad is not working.

Pam, I don't think I was rude and, in particular, I did not intend to be. The Home button is the Home button regardless of whether you hold the device in portrait, landscape or even in an upside down position! In fact, I wondered if you meant the side switch (above the volume buttons) and my phraseology was meant to nudge you in that direction had you wrongly described it. Regardless, I gave you the benefit of the doubt and went on to make two suggestions which shows that I wanted to help.
If nobody else comes up with a suggestion you might wish to go down the route suggested in this link - http://support.apple.com/kb/ht4097
As an aside, but still on the help theme, there are a remarkable number of people who come on to this forum seeking help, get it, and never take the trouble to report if they get the problem sorted out!
Varjak paw. Thank you for your discernment.

My iPad frequently locks up, even after updating to iOS 7.1. When it locks up it's nonresponsive to the home button and the only remedy is to force a shut down and reboot. Help!

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