My ipad is not recognised by my pc. Apple said my pc may have lost a file and it needs to be reinstalled.  However I can't rember the files name? anyone help? thanks.

Hi,
I have both an Ipad and Ipad2.  Niether are syncing on my PC which uses XP Pro.  My Iphone 4 is fine.  Apple suggested there is a file (which I cant remember the name of) which needs to be added again to my PC as it is either corrupt or lost.  Can anyone help please?
thanks
Dan

Thanks for coming back to me.
Unfortunately I have tried to re-install Itunes and this has not helped.  Apple did say that the file which is corrupt is not loaded on by Itunes and needs to be done manually.
Apple are helpful instore, however it was only after asking 8 people in different stores that they came up with this.  It would be great is someone who has had a similar problem could let me know.
thanks
Dan

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