My iPad will not connect to the iTunes and app stores

Hi
I was wonders ring whether anyone would be able to help me with this problem that I'm having. My iPad is connected to the Internet and I can use any app that needs Internet access except the App Store and iTunes Store. Anyone help would much appreciated
Cameron.

1. Sign out of iTunes and App Store and sign back in again
2. Settings>General>Date & Time>Set Automatically>On
3. Check you Time Zone

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HT1689 Sir my apple Id is not connecting to the iTunes and App Store.icant download any thing please tell the solution

my apple id is not working and connecting to app store

It's not just you, I'm in Florida and am having the same trouble. Apparently, its all over the US. I can get on with my iPhone and iPad, but can't access anything with the PC.

HT1695 my ipad will not connect to the internet and it has been but now it won't do it at all

my ipad will not connect to the internet and is has been before now

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I downloaded the new iOS6 and now I can not connect with the iTune or App stores. My wi-fi works.

I downloaded the new iOS6 update to my 4s and now I can not connect with the iTune or App store. How do I fix it? My Wi-Fi works fine.

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

Ipad will not connect to open internet or app store

I have synced my ipad with my computer. It listed on my updated ITunes account. But, the Ipad will not connect to the internet to open the store or my apps. Also Safari will not open and says can not connect to internet. I have tried "resetting" everything, but still unable to open anything. What should I try next?

Really enjoyed the Apple Store. The "Genius" was pretty helpful. Since he could not be in MY environment, he was able to prove that my IPad was able to connect to the Apple Store network, no problem. So my device is not faulty. He told me how to reapproach the hook up at home that evening, but felt I probably really most benefit by contacting our Verizon Tech Support for specific info on our router connection. That is what was must helpful. When I called Verizon, they were quick to explain all the coding on our router box and that I needed the Wep Key Code entered as "password" (not anything we would have created). And that all O's in the code were the NUMBER Zero, not the letter, which helped. THEN, he pointed out that I needed to POWER OUT completely on the IPad, which I had not discovered before to do an official RESET! I had just been tapping the button at the top of the device, which only moves the device into "Sleep" mode. But, by HOLDING DOWN the button I got the prompt to slide to the bar over to POWER OFF! Of course, this did the trick. I was THEN able to attempt my RE-connect, with the proper CODE and it worked immediately! Yippee!!! Safari connected immediately to the internet and the App store opened with no problems. I think I am good to go! Thanks for your time and help.

Ipad will not connect to the itunes store

when i access the ap store or itunes and try to download anything a mesage appears saying that cannot connect to the itunes store. I will have 5 bars and 3G and it will still not connect

Hello dnccoleman, First check your date and time, They should be normal not 2017 or something, Make sure it's the same year and month. If it keeps telling you cannot connect forget your network then re-connect to it.
If that didn't help too, Try reseting it, Otherwise I recommend you take it to Apple.
Regards,
Ramiro ^_^

My iPod touch will not connect to the itunes app!

Hi, my ipod touch(4th generation) will not connect to the itunes app, app store, or the internet. It is connected to my wifi and shows full bars with connectivity. However when I click on the itunes app it takes to a blank white screen and says it is loading. It stays on that screen for about 5 minutes and then a little blue box pops up and says unable to connect to itunes store. I don't understand this because I also have an Ipad 2 connected to the same wifi and that has no problem connecting to the itunes store or internet. So I don't understand why my iPad can get on itunes while my iPod can't, when they are on the same wifi connection. Can anyone please help me!!!

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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My iPad will not connect to the update section under the app store I've tried everything what do I do?

Can you download new apps? If you can, go to the App Store featured tab and do a search for one of the apps that tells you it needs an update. When the app appears in the search, tap on the app icon and the description window for the app will pop up. Try updating the app from there and see if that works.
Have you tried rebooting your router? Unplug it from power for about 30 seconds and then plug it in again?
Look at this article and see the section about the DNS settings on the iPad.
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

TS1368 My PC will not connect to the iTunes store

My PC will not connect to the iTunes store, I have no problem with my iPhone or iPad. But with the PC all I get is the icon showing it trying to connect, but never successfuly. I have the latest iTunes software and no problem with my internet connection or any other websites. This is particularly annoying as I cannot purchase direct from the store on my PC or transfer any pruchases made on my iPhone or iPad to the other device

When I click on the store it just never opens, I do not receive any message. I try to "refresh the page" and nothing. While having the store selected I go to "help" and check for updates and i get a message; "The iTunes updatte server could not be contacted" and it prompts me to check my internet connection which is fine. None of the items under the "Store" respond with anything.
I ran a iTunes Diagnostics/ Under "Which Tests do you want to run" I check only "Network Connections" and the results that I receive is...
Network connectivity:
     Network interfaces, verified
iTunes Store connectivity:
     Internet connection, verified
     Secure link to iTunes Store, FAILED
Does this help?

TS1717 ipod touch will not connect to the itunes store

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Hello, rumisha.
Here is an article that will help you troubleshoot the connection to the iTunes store you are experiencing on your iPod Touch. Scroll to the section labeled Troubleshooting on an iPhone, iPad, or iPod touch. Attempt to connect to another wifi network to see if the issue persists as this could be the cause.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Also, check the date and time. I have attached a screen shot as this could cause an issue if not set correctly.
Cheers,
Jason H.

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My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
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I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

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Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808

Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell computer w/ windows 7 with minimal programs installed

Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a nItunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell, windows 7 ultimate, no virus or firewall programs installed.

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

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The only clue is that "bootstrap loader error" ...
It seems that you want to upgrade Office 2007 to new Office 2013, by default, we could complete the uninstall previous Office version and install the new Office in the installation wizard.
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Windows clean boot mode.
Please use a setup log to troubleshoot setup problems in Office if the installation problem still occurs.
http://support.microsoft.com/kb/826511/en-us
Tony Chen
TechNet Community Support

My iPad will NOT connect to the internet.

My iPad will NOT connect to the internet..
After learning I was signed out of my iMessage AND my Facetime, I tried to sign in through settings.. After several failed attempts, I reset my network settings. When the iPad turned back on, I tried to connect to my internet and it repeatedly told me my password was wrong. After many attempts at trying the password, and making sure I typed everything correctly, it would NOT connect. I have followed at least fifty websites' directions on how to fix this problem but it will NOT work.... Help?

The correct password is printed on your router's label.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My iPad will not connect to the iTunes and app stores

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