My iphone 3gs has a frozen screen; I have tried to reset the phone by holding the power button and the one at the bottom but still nothing! Help!
My phone still won't get off the frozen screen even when I try to force a reboot
Thank you Lawrence. that worked! I have another question for you as well. I just got this 6 Plus and it is already saying that I am nearing the end of my storage. My iCloud is apparently 20gb and I have 6gb left. I'm attaching a screen shot. Any thoughts on how I can make available some more storage?
I Also wanted to get an enhanced quality Speech voice Alex, but it is saying I don't have enough Memory (I think it says memory because I can't read the message fully). Lastly, in your opinion does Grayscale really improve battery life above and beyond what can be achieved by closing out all apps etc. Thank you.
Similar Messages
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iPhone 5s intermittently powers off. I have to do a hard restart (simultaneously hold down power button and home button). Is there a cause and a fix for this?
Hello TJLapplesupportcom,
Thanks for using Apple Support Communities.
Please follow the troubleshooting steps below to resolve this issue you're having with your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Take care,
Alex H. -
Please help!
Or the OP could try actually following Apple's documentation for troubleshooting and solving this very simple problem instead of uninstalling, reinstalling, installing old versions of software, etc...
https://discussions.apple.com/docs/DOC-3141
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
I Can not connect to wifi, I did all basic things like restart, reset settings, updates software... Nothing works please help!!!
Hi Alisadat,
Welcome to the Support Communities!
It sounds like you have intermittent Wi-Fi connection if you were able to update your iOS to 7.0.2?
Although you have tried some troubleshooting steps, I would suggest following the guide below in order to attempt to resolve this issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including
previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
- Judy -
Help. Ever since my upgrade to ios5, any and all apps simply close by themself. I have tried to shut down all the apps which are not in use and I have also reset the iPad a few times (reboot) and yet there is no real effect. Is there a way to go back to the older ios so that I can have peace of mind. It is a crying shame to see all such hassles with ios5.
Downgrading to an older iOS version is not supported on iOS devices.
Make sure that you have downloaded all of the updates for your apps and see if that helps.
Try this as well. if the Apple apps are working OK and it is the third party App Store apps that are crashing - try downloading another app - any free app. See if that helps.
You said that you reset the iPad but you may have to restore your iPad to factory settings and then to a backup if you can't resolve the problem. -
I have tried restoring my I-phone at least a dozen time and it keeps freezing at the Restoring Iphone Firmware step.. I had not been using this phone since October as I updated to the 5c and have had my kids using this for games.. About a month ago I thought it would be useful to update the IOS after I had updates the 5c but this crashed and it has not worked since..
I have reinstalled Itunes - I have just updated again now that IOS7.1 has come thought and I though I may be there as each step of the restore seemed to be working and the line under the apple logo was progressing. However it has now has now been stuck for 4 hours on restoring Iphone firmware?After 4 hours of frozen screen is came up with an error message - Error (3)...Any solutions??
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hi my iphone 3gs keeps showing no service i have tried every sim card and i have tried reset it and update ios nothing works can anyone plz!!
ask your phone carrier.
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I am getting a pop up on my iPhone 4S asking password of my iCloud even though I feed the password but still keep on asking the same thing every second so I am not able to use my iPhone.at various times it asks different passwords.
Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.
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Neither my iPod Touch nor my iPhone will show up in iTunes when I plug in through the USB cable. My software is updated, I've restarted everything, I've reset the devices, but still no luck. Help?!
Check your System Profiler to see if your computer is recognizing them. You may need to reset the computers SMC.
Resetting the System Management Controller >>
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G + 120G OCZ Vertex 3 SSD Boot HD -
my classic is frozen. cannot get it to repond or turn off. I have tried connecting to the computer as well, nothing works
Hello laurijreimer
If you are having issues with your iPod, try restarting it by holding the menu and the center button until the Apple Logo comes up. Check out the article below for more info.
iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Regards,
-Norm G. -
Can't add albums in library to iPhone.
Full question: I have several albums in my library that I cannot get onto my device. I have tried manually adding the albums, but it doesn't work. I can view the albums in "Music," but when I click on "iPhone" they are gone. How can I transfer them over?
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I have a MacBook Pro and the batter icon has an "X" in it. I attempted resetting the SMC but it's still there. Not sure if the SMC didn't work or I have another problem. Help?
You can try the SMC again.
http://support.apple.com/kb/HT3964
Follow directions for a battery you should not remove yourself
You can also try a NVRAM/PRAM reset (at the bottom of the same page in the above link
Also hold the OPTION key and click on the Apple logo in the menu bar and click on system information, in the left column select power. Under the battery info see if it is charging (with the power adapter plugged in) as well as the health info (condition should be normal), and battery installrd (should be YES)
If other than these are different you may want to take it in to a Genius bar for a full diagnosis they will do that for dree.
Hope this helps -
Attempting to download Maverick it has been running for nearly 24hrs. I have tried shutting down the computer but the setup assistant keeps canceling the shut down.
Just hold down the power button for about ten seconds and the machine will turn off.
I'm not sure how fast your Internet speed is but my Mavericks downloads usually only take about 20-25 minutes for a 5.33GB file.
No telling what will be waiting for your when you power back on... call back if you can't login to your computer.
Clinton -
My iPhone 3GS has frozen. It was going slow all day, and has now completely frozen on the turning off screen. Anyone any ideas? Thanks.
The iOs 5.1 is a huge file that needs to be dowloaded when updating/restoring, your phone hasnt completed the update so its now in recovery mode. Look on the left of itunes, it should say downloads under the store section with a spinning wheel, click that and youll see the update file with a time remaining, wait for that download to finish then try the restore again and it should work
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I bought an IPhone 3gs and tried to reset the APN through Strait Talk Wireless but when I click on settings then "General" tab they tell me to click on the "Network" tab but there is not a "Network" tab? After Network, I was supposed to go to Cellular Data Settings but I can't find the Network tab under the General tab. I watched videos and every IPhone I saw had the Network tab but mine don't, can anyone please help this old man fix this new technology, so I can use the Internes and MSM?Thanks, jerry b <><
Hey electrikn,
Thanks for the question. If your iPhone 3GS has been updated to iOS 6, this setting had moved:
Set network options: Go to Settings > General > Cellular
via http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thanks,
Matt M.
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