My iphone 5 died and when i plugged it back in to charge the apple screen came up and wont go away. i cant turn it off because my lock button is broke. what do i do?

my iphone 5 died and when i went to plug it in to charge the apple sign came up and it wont go away it has been stuck for 2 hours. i cant turn it off because my lockbutton is broke. what do i do?

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Get your lock button fixed then you can restore your phone.

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My iphone died and when I plugged it back in to charge it when it powered on the screen remained black. I can hear when I receive a text and a hear siri. I have tried holding down the sleep and home button

My iphone died & I plugged it back in to charge when it powered on the screen remained black. I can hear when I receive a text and siri. I have tried holding down the sleep and home button and restoring in itunes neither worked. The screen on the phone is cracked but has been working fine until now. Please help!!!

Here's how to perform the restore:
HT1414
If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore. Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
Just in case, if you need to recover (restore fails), here's how. Note you may have to try to get into recovery mode more than once.
http://support.apple.com/kb/HT1808

I got my iPhone stolen at a party, the next day my friend gave me back my iPhone 4s and he said that it was jailbroken. Now it will not turn on. When i plug it in to a charger, the apple logo appears for about ten second, then connect to iTunes stays on.

Hello, i have a question on my iphone 4s. I went to a party a few days ago and it had gotten stolen. The next day my friend said that he had found it and it was jaibroken? The phone was on 1 % when i had recieved it. It then died and i plugged it in to the charger. When i plugged it in the apple logo appeared as if it was starting but, it wasnt. The apple logo appeared for about ten seconds and then the screen went black. After that, the connect to itunes screen popped up and will not go away. So now when i take it off of the charger the screen just stays black and wont turn on? I tried connecting it to itunes and restoring it. But it wont even show my phone any more on the side of itunes. I tried restoring it and an error had occured (2001). I have looked up on youtube how to fix this problem and non of them have helped or worked. Its my only phone and i cant even text my girlfriend which bothers me terribly!! Please help me ASAP!!

The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.

I have an Ipod 4th gen. and when you plug it into the wall it is stuck on the charge/lighting bolt screen and it wont charge, and when you plug it into a computer (PC) the lighting screen wont even apear. Please help I have had this problem for forever.

I have a ipod touch 4th gen and it wont chrage. When you plug it into the wall the lightniing bolt screen will apear but no matter how long you leave it, it will never turn on. Also it the lightning bolt screen wont even come on when you plug it into a computer (PC)..........PLease help its been like this for forever

Hi Gammer576775!
Here is an article that will help you troubleshoot this issue with your iPod touch:
iPod touch: Hardware troubleshooting
http://support.apple.com/kb/ts2771
Will not power on, or will not turn on unless connected to power
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Connect the iPod touch to an Apple USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if the display turns on and…
The home screen appears, the device should be working. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen: . Then disconnect the device from power. If it immediately turns off, seek service.
The low-battery image appears even after the iPod touch has charged for at least 20 minutes: See the "iPod touch displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or low-battery image appears , continue with this article for further troubleshooting steps.
If the iPod touch did not turn on, reset it while connected to an Apple USB power adapter. If the display turns on, go to step 4.If the display remains black, go to the next step.
Restore the device. Connect it to a computer and open iTunes. If iTunes recognizes it and indicates that it is in recovery mode, attempt to restore the iPod touch. If the device doesn't appear in iTunes or if you have difficulties in restoring it, see this article for further assistance.
If restoring the iPod touch resolved the issue, go to step 4. If restoring it did not solve the issue, seek service.
Thanks for using the Apple Support Communities!
Cheers,
Braden

So my phone won't turn on and when I plug it in it just flashs the apple logo

Anyone help me out. Oh I also already tried holding the power and home button and nothing.

Hello RyukBelmont
Try putting your iPhone in to recovery-mode and restore it to see if it comes back on. With your iPhone powered off, plug it into your computer and hold the Home Button, you will then see a Connect to iTunes icon and you will have the option to restore. It will erase all the data on your iPhone, but if you have a back up you can restore from it.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Regards,
-Norm G.

My iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help

my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help

Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do

My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My iPhone will not charge when I plug it first, I have to unplug it and when I plug it again, then it charges

My iPhone 4 (GSM) will not charge when I plug it first, I have to unplug it and when I plug it again, then it charges... It is very weird... Has this happened to anyone?
Thank you in advance for the answer.

It is yet happening to me. In my case it happens when I plug it to any kind of charger: socket, car... I have to pull it out the phone and plug it in again so it reacts and starts charging.
Of course, I tried cleaning with a soft, dry brush. This had no effect.
Thanks again and best regards.

HT201401 My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a ubs pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. meltdown

My phone started acting up and I noticed my text messages were not being sent. So I turned my iphone off. My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a UBS pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. I try to turn it off and on again and same message over and over. If I hit the any button on the phone nothing happens. Does anyone know what this means or seen this itunes messaging ? meltdown? Please help.

Hello Raja,
Thank you so much for your response. I had these photos backed up on iCloud but, had I not, its good to have an alternate solution as the one you suggested. Actually, I went to the Apple store today and yes, you are absolutely correct Restoring in iTunes will result in permanent loss of photos unless backed up somewhere such as iCloud or other solution. Well, what they did was restore the phone in itunes ( I did not have iTunes downloaded to my computer which is why it did not work when I went to do it myself, I needed to go to the iTunes site and go to the download iTunes button because my windows based HP laptop does not come with itunes already downloaded). This retoration process took a while and I was forced to upgrade to the latest 7.1 iOS software which I was not too happy about -sometimes you like the way things work now :-) Anyhow, they said this restoration request happens as a result of a software update (which I was NOT in progress of an update or doing an update) or sometimes when you remove the power cable too quickly from the iphone (which I do not recall doing this either but...). Since I had backed up on iCloud all of the photos were downloaded back on my iphone 4s. Best of all was that my phone was back up and runnning and there was NO CHARGE at the apple store for this service of restoring my phone. Well, I just wanted to share the results and I appreciate all the responses and support I received. Thank you kindly.

I am using a Mac and when I save my files as a jpeg, the files become much smaller, and consequently darker and blurrier. What can I do to fix this?

I am using a Mac and when I save my files as a jpeg, the files become much smaller, and consequently darker and blurrier. What can I do to fix this? I have tried to figure out how to chat with someone at Adobe, but they certainly don't make it easy to do. At the moment, this program is useless to me. Very depressing....

Hello,
I would like to inform you that not all the browsers and online PDF readers support copying text from a PDF. If you have opened the PDF online, please download PDF file to your computer and then open the file in Adobe Reader.
Please share a screenshot if the issue still persists.
Regards,
Nakul

When I plug my ipod into my computer, the computer dosnt read it and I get a messege saying the USB device is drawing to much power. How do I solve this problem?

When I plug my ipod into my computer the computer dosnt read it and I get a messege saying that the device is drawing to much power. How do I solve this problem???

I had the same problem with mine when I connect the ipod when it's full charged and turn on. The problem never happen when the ipod is charging or i'ts full charged and it's turn off. So just turn off your ipod down and connect to your mac again.

The "not enough storage" window wont close when i press close and my phone also wont reset because my lock button doesnt work. what do i do? just let the battery drain then turn it on?

the "not enough storage" window wont close when i press close and it wont reset because my lock button is broken. what do i do?

Battery does not appear to charge
Important: iPod touch cannot be charged with a FireWire-based power source.
Verify that the power source being used is working properly.
If connecting to a computer's USB port, verify it is a high-powered USB 2.0 port. Note: The USB ports on most keyboards don't provide enough power, so if you're connecting iPod touch to a keyboard, make sure it has a high-powered USB 2.0 port.
Verify the computer is turned on and not in sleep or standby mode. If iPod touch is connected to a computer that's not turned on or is in sleep or standby mode, the iPod touch battery may drain.
Try another USB port.
Try charging from a USB charger if available.
If that does not help, try another USB cable if available.
Learn more about charging the battery.
The Home button isn't working
Put the iPod Touch to sleep.
Wait a couple of seconds.
Press the Home button.
iPod Touch should wake up.
If iPod Touch does not wake up, then iPod Touch should be serviced.
Resources for Service
http://support.apple.com/kb/he57
https://selfsolve.apple.com

HT1657 I unplugged my apple tv and when i plugged it back in, my movie rental disappeared. How can I get it back?

I unplugged my apple tv and when i plugged it back in, my movie rental disappeared. How can I get it back?

Hi mk112,
Thank you for visiting Apple Support Communities.
If you can't see the past movie and show purchases on your Apple TV, please make sure you are signed in with the Apple ID you used to purchase them.
Download past purchases - Apple Support
Before you begin
Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item.
See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store. If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country.
If you're using Family Sharing, you can use these steps to download your family member's content.
Play previous purchases on Apple TV
Movies and TV shows
On the Apple TV main menu, choose Movies > Purchased or TV Shows > Purchased.
Select the item you want to view.
Choose Play.
Take care,
Nubz

HT1435 my ipod shows charging battery and then when i put on charge, the apple screen appears and it gets stuck there, please provide soultion

my ipod shows charging battery and then when i put on charge, the apple screen appears and it gets stuck there, please provide soultion

Sorry, difficult to make any sense of your post.
What is happening when
my ipod shows charging battery?
Are you playing the iPod or charging the iPod
Is the iPod connected to the PC
when i put on charge,
How do you put on charge?

I am running OS10.6.8 and have a mail box duplication. I use gmail and when I open my mail I have both the Apple Mail and another set of boxes for Gmail. Both get all mail and when I delete from one, it deletes from the other. How can I get rid of the dup

I am running OS10.6.8 and have a mail box duplication. I use gmail and when I open my mail I have both the Apple Mail and another set of boxes for Gmail. Both get all mail and when I delete from one, it deletes from the other. How can I get rid of the dup

Hi,
According to your descriptioin, I don't think this is system problem, it should be Intel driver problem. It would be contact Intel to confirm this issue whether this is their driver problem.
Roger Lu
TechNet Community Support

My iphone 5 died and when i plugged it back in to charge the apple screen came up and wont go away. i cant turn it off because my lock button is broke. what do i do?

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