My iphone died and when I plugged it back in to charge it when it powered on the screen remained black. I can hear when I receive a text and a hear siri. I have tried holding down the sleep and home button

My iphone died & I plugged it back in to charge when it powered on the screen remained black. I can hear when I receive a text and siri. I have tried holding down the sleep and home button and restoring in itunes neither worked. The screen on the phone is cracked but has been working fine until now. Please help!!!

Here's how to perform the restore:
HT1414
If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore. Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
Just in case, if you need to recover (restore fails), here's how. Note you may have to try to get into recovery mode more than once.
http://support.apple.com/kb/HT1808

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My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?

have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
by holding the HOME button down and plugging it into your computer at the same time..
http://support.apple.com/kb/HT1808

My iphone3gs has died, it just started to vibrate and carried on for several minutes, then just stopped . Now I cant switch it on or off I just have a black screen It was fully charged when it happened and since then I have tried holding down the sleep bu

My iphone3gs has died, it just started to vibrate and carried on for several minutes, then just stopped . Now I cant switch it on or off I just have a black screen It was fully charged when it happened and since then I have tried holding down the sleep bu

iOS: Unable to update or restore

TS2634 Iphone will not charge. the battery does not even show up. Have tried holding down both on/off and enter button at same time

the battery does not even show up. Have tried holding down both on/off and enter button at same time
Doesn't appear to have any life. Not that old

I have tried several plus into the computer itself

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS3048 I have just purchased a new apple cordless keyboard. The numeric line of keys along the top are not functioning as they should. For example I am unable to get a question mark or a forward slash. I have tried holding down both shift and alt keys.

I have just purchased a new apple cordless keyboard. The numeric line of keys along the top are not functioning as they should. For example I am unable to get a question mark or a forward slash. I have tried holding down both shift and alt keys.

Thanks for prompt response - I tried what you suggested but I'm afraid it has not helped. It seems as though the line of number keys along the top aren't actually doing what is printed on them. Some are OK, but the further towards the right hand side of the keyboard you go, the less predicatable it becomes. So whilst the second key from the left gives me 1 and ! when holding the shift key, by the time I get to the 6 when I press and hold shift I get ^ rather than & symbol which is what is actually printed on the key. The & symbol is actually on the next key along - and when I hit the key with 8 I get * rather than the ( which is printed on they key but actually located on the next key along. Things get even more muddled by the time I am over on the right hand side as rather than a question mark (I have had to type the word as I cannot find the symbol anywhere!) I get this _ and the other symbol marked on the key is a comma, but I get - instead. It is going to drive me mad if every time I want to type something it is a guessing game....! What do you suggest - question mark

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Dropped my iphone while making a phone call and when i picked it up the screen was black and now it will not turn on. I have tried holding down the home and power buttons for over 2 hours and it is not working! help :(

i dont know how to fix this help

Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

My iPhone screen turned green and pink and now wont turn on or off and is unresponsive. Tried holding down power/sleep button, tried plugging into itunes, all with no success. HELP!

I was just playing on my phone when it froze. The screen flashed green and pink then I had to hold down the power button until the green and pink slowly faded away. The phone is completely unresponsive. Wont power on or off, isnt recognized by computer

Did you also try to connect in recovery mode, explained here:
iOS: Unable to update or restore

My iPod touch 4th generation is frozen. I have tried holding down the sleep and home button at the same time and nothing happens. What else can I do?

Please help.

You need to hold down the two buttons for at least 30 secs. This should shut the device down, ready for a reboot start.

My Ipad (4?) screen went black but I can hear it. I tried hitting both the sstart button and sleep button for 10 seconds and the apple icon comes up, my screen saver shows for 1 second and it returns to black screen again. I can hear SIRI. How do I fix?

I had been using the IPAD and all of a sudden it started talking back to me and when swiping apps to close them they would not close. She (the IPAD) kept talking back to me such as "use three fingers" etc. Then the screen went blank and if I touched it I could get it to beep at various touch points. SIRI would also communicate, but the screen stayed black.
As was suggested here, I tried getting a reboot by holding the sleep key with the home key and after 10 seconds the apple logo shows and 5 seconds later my screen saver comes on for just one second, and then it goes back to a black screen. SIRI tells me shes not available and someone else, must be her sister, says things like 90%, 85%, 80% if I continually swipe the screen. Can anyone help me?

Hello, Juniorjr2.
Thank you for visiting Apple Support Communities.
This sounds like screen curtain may be enabled. Screen curtain is a feature that allows display privacy. To disable screen curtain while VoiceOver is enabled, you can three finger triple tap the screen to disable this feature. You may need to press the home button once in order to process these steps. If you wish to disable VoiceOver, see the link in the article below.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
If the issue persists, try reaching out to us here.
Cheers,
Jason H.

When ever i go to watch videos on youtube or any other apps, the screen goes black. you can hear the video but you cant see anything. how do i fix this?

i have an ipod tough 3g and its like about 4 to 5 years old it works perfectly fine except the home button is abit messed up and the ipod sometimes crashes. but other than that everything is fine. so i was watching something on an app and then al of a sudden i dont see the video i can just hear it. i then think its just the app but when i go on youtube the same exact thing happens. you click to watch a video and you can hear it perfectly but you cant see anything. the screen is just black when u ONLY watch a video. this happened last night so yea.i really hope somebody can help me figure out how to fix this and whats wrongwith it:)
thanks for your time and help!
Noor .T.

When it goes black do a very short press of the button on the right upper side of the phone and the screen will reappear. Make it a very short quick press.
OTOH, if you are using the speaker so you can watch the screen as you are talking when it goes dim touch the screen anywhere that it is blank and it will again go bright. On long calls you have to repeat this.
Many folks have had the same problem you described and what I have told you is the best and ONLY way around the screen going blank during a call.
JerryF

HT4528 My iPhone 4s screen went black. Can hear phone is operational but what do I do?obviously it's useless without touch screen capability.

My iPhone screen went black. Is there anything I can do to make operational?

Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

I am having start up problems with my touchsmart 300, the pc powers up but screen remains black

I tried disconnecting all cables including power cable and holding power button for 30 secs and then restarting but the problem persists. The fan starts up but the screen does not and the pc makes no beeps. Any advice on how to get it going?

Hello Ric66: What's is holding start button 30 sec stuff. Stop doing that does nothing but destroys computer. It is not a diesel truck. Just turn on computer press and hold f8 key. Now you are in save mode move your arrow keys select save mode with networking. Now open up HP Assisant click maintain then click on tune up and check mark everything and enabled microsoft defragmeter and run it. I had you open it in safe mode with networking in case you needed futher assistant. Perform this task it is not a bad Ideal to scan your computer for malware and viruses. Now llet tune complete close all open windows and restart computer. If for some unkown reason the computer does not start up normal. Then press F8 again safe mode this time you are going to perform a back date recovery open up recovery choose restore to earlier point of time. Yes there is a short waiting period between Windows 7 and logon screen with black screen it is normal. That your start up is corrupted and defragmeter will take care of it. That is why you should scheduled PC tune ups.

Since updating my Ipad it has crashed showing the I tunes logo and charge cable I have tried holding down the top button together with the round button and it still goes back to the I tunes logo

how do i get my i pad back after it has crashed

I had asked this same question on Friday at work but had to wait until I got home to plug into my computer at home. I was able to at least get back on my ipad but it managed to download so much, such as all my apps, even the ones i had gotten. I had run the recovery mode several times as suggested, but now i have lost all my progress on games as well as my NY times subscription. I am going to try to reinstall my NY times app, but the games are from games center--does anyone know how to get my progress back on those games? Thanks so much!

My iphone died and when I plugged it back in to charge it when it powered on the screen remained black. I can hear when I receive a text and a hear siri. I have tried holding down the sleep and home button

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