My iphone 5 dosen't want to charge

it dosen't turn on, it dosen't charge, itunes don't see it. i've have been charging it for 7 hours or more and nothing, i've had press all the bottons to see if that turns it to life and still nothing, i have cleand it to and it didin't work

So you have tried a different charger, a different cable, and nothing will work? What does it do when you connect, anything at all? Have you checked the charging base on the phone to see if there is any lint or debris in the port that would prevent the phone from connecting properly to the cable? Are you using Apple branded products?

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My iPhone 4 doesn't want to charge is there anything I can do to try to fix it?

I know my charger and the cord work.

Clean the iPhone charging port with a clean dry toothbrush. If still problem, and you have Warranty or AppleCare, make Genius reservation and take iPhone to Apple for resolution. If no coverage, use a small amount of Isopropyll Alcohol with the toothbrush and clean the charging port

Help my iPhone 4 doesn't want to charge unless it's off

I have iPhone 4 only charges if it's off, when I have it on and I put it to charge when it's on and it doesn't charge what do I do

Hello there, Laurawashere.
The following Knowledge Base article offers up some great, in-depth steps for troubleshooting charging issues with your iOS device:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My Iphone doesn't want to charge, please help?

I have 3g Iphone, and I had a bit battery problem last few days, but now it just doesn't want to charge. Can you please help me, to repair it?

Reboot your computer and the iPhone for starters.
If you're on a Windows PC, connect the iPhone and open your Device Manager. To do that, click your Start Menu and do a search for Device Manager. Or if you're on Windows 8, open the Charms Menu on the right side and do the search from there. Once in the Device Manager, go down to Portable Devices and click the small arrow to open the sub-menu. One should say Apple iPhone. Right click on that and try to Update Driver Software. If that doesn't work, you can uninstall the driver, unplug the phone, then plug it back in to get it to reinstall the driver. That might take care of it.
Are you able to get a hold of a different Lightning cable just to be sure it's not your cable? I've seen instances where these cables get bent or twisted, especially at the Lightning connector end, and the wire inside the sheathing breaks even though the outside looks fine.

My iphone 4 does'nt want to switch on and not even charging..... Help out please??

My iphone 4 does'nt want to switch on and not even charging..... Help out i think its completly dead because its not even showing anything when i put it on the pc... What can i do please???????

This link may be helpful.
http://support.apple.com/kb/ts2755

Why is it wanting to charge my credit card and not use the money that is in apple account?

why when making purchasing apps is it wanting to charge my credit card and not the balance that is the account?

Should have also mentioned it does the same on my iphone and when i try to download music from itunes.
My account does show that i am £25 in credit so my redeem code was accepted

IPod dosen't seem to charge

My iPod Video 60GB dosen't seem to charge anymore, no water damage and I haven't dropped it. Hooking it up to my PC or to the wall charger does really nothing all I get is a message saying please wait very low battery, I let it charge for hours and thats all I get I can no longer use my iPod with or without power from the wall socket or off of the battery. What can possibly be wrong with it? it's one of the first video iPods released so I'm thinking it's a dead battery so i'll just replace the battery but I want to know for sure what's wrong with it before I go spending money on it.
Note - It has the latest firmware and was just restored, just dosen't charge and/or work.

So I took my iPod apart and disconnected the battery for about an hour, hooked it up to my pc and somehow it synced, so I downgraded the firmware to the tried and true iPod firmware 1.1.2, it's charging again so it seems and I am currently in the process of transfering my 25GB of music sofar so good. Will keep this topic updated on my progress.

HT4528 I updated my iPhone and now it want come on just keeps showing picture to connect to itunes

I updated my iPhone and now it want come on just keeps showing connect to iTunes logo

Hey there Smurf_28,
Thank you for using Apple Support Communities!
I would next try connecing the iPhone to the wall charger that came with it, and resetting the device:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
When the reset is done, it will still be in recovery mode, so connect it to iTunes and continue with the restore.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
All the best,
Sterling

Iphone 3gs keeps rebooting often when charging on Kensington Dock n Belkin

I recently bought a Kensington Dock and a Belkin FM transmitter *** car charger for my Iphone 3gs (OS 4). When charging on the dock the phone keeps rebooting often. It doesnt happen if I'm just charging the phone using the regular charger OR when USB connected to the computer. Can someone advise why this happens when charging the Iphone using a Kensington dock OR belkin FM transmiter *** car charger. Both accessories are suppposed to be compatible with Iphone 3gs.

Hate to say, but if your phone has been rebooted, restored or recovered. It sounds like a hardware issue. Send it to the refuribish line with the rest of them. Now i know you said you restored it. but there are a couple other ways of doing it that might help.
1. Reboot methods. The first thing to do is try to reboot the iPhone, which you can do by holding the top button and the home button for about ten seconds. In some cases, the iPhone is actually still on, but a bug stops the screen from displaying anything, so you can reverse the problem by doing the reboot. If you still see nothing on the screen, try to plug the iPhone in and again try the reboot methods to see if you can get the screen to display.
2. Restoring the iPhone. If the iPhone shows up in iTunes, but it still doesn't seem to turn on, it's definitely a display problem. When rebooting fails, you can restore the iPhone from iTunes, and this should fix whatever bugs caused the original issue. Realize that you'll have to reload your music if you restore to another software version. To restore, plug the iPhone in, go into iTunes and click the iPhone's icon on the side of the select screen. Click on the restore button and agree to the prompt asking if you really want to restore the iPhone's software.
3. Recovery mode. You can put the iPhone into recovery mode if it has a charged battery by holding down the home button before connecting it to iTunes, then continuing to hold the button until iTunes recognizes that the iPhone's in recovery mode. Recovery mode is a bare-bones way of booting the iPhone that allows you to perform a restore when you're dealing with a serious issue such as the iPhone failing to turn on or display anything on its screen.
try one of these if you havent already. if still nothing, its time to take it in or get a new phone.

Iphone 4 doesn't want to turn on

Hi ,my iphone 4 does not want to turn on it went black and its off now i've charged it for 30 hours now but it does not want to turn on !
Please help !
Thank you .

HOld down the home button and the power button (The button on the top right of your device that powers it on and off) of the device for about 10-15 seconds and see if you see an apple appear; if not, attempt it two more times...if so you can let it go when you see hte apple.

My iphone 5 has "died" on the charger.

My iphone 5 has "died" on the charger - it will not charge or switch on. I have tried to restore the phone as apple suggest. This was restoring for 5 hours then an error appeared saying it could not be restored. What should i do now? Take it back? I'm really disappointed with this fault as I need my phone on a daily basis.

Hello Kellymcl,
I had the issue exactlly same as yours. My iPhone5 was died suddently after fully chagred . It couldn't be turned it on whatever tried . I called Apple technical support and it suggested me to bring my iPhone 5 to the nearest Apple store. In Apple store last night, the tichnical staff spent couple of hours tried to turn it on. Finally they decided to give me a new iPhone 5 to replaced the died one.
The big concern for me is I have a lot of private data in my died iPhone 5, I was asking if I can keep the died one but it seems Apple wants to take it back and "fix" it then give it some else as "service part" - my understanding it is refurbished phone.
Good thing for me was they eveually turn it on, so I am able to erase all my private data from the "died" phone. Make sure you erase all your private data before walking out store.

My iphone 4s keeps dying with 30% charge left on it. now it will not turn on on at all?, my iphone 4s keeps dying with 30% charge left on it. now it will not turn on at all?

my iphone 4s could not hold a charge....at 30% and now it has turned off and will not turn on again??

Hey sewen,
Thanks for the question. To completely isolate the issue, you may want to follow these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
               - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
               - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
               - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
               - If the display turns on, go to step 4.
               - If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M.

I have a 32G ipod touch and it doesnt want to charge, turn on, and the computer doesnt even recognize it, how do i fix this?!

i have a 32G ipod touch and it doesnt want to charge, turn on, and the computer doesnt even recognize it, how do i fix this?!

- Seee if resetting the iPod will make it work or make it visiable in iTunes so you can restore it.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next see if placing the iPOd n recovery mode will make it visible in iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

I have an apple iphone 4 that I want to download audio books from my library onto it. I cannot figure out how to do that. The iphone does not show up on my mac laptop as a connected device. Does this kind of download have to run through itunes? Thanks

I have an apple iphone 4 that I want to download audio books from my library onto. I cannot figure out how to do that. The iphone does not show up on my mac laptop as a connected device. Does this kind of download have to run through itunes? Thanks

Yes it is done through iTunes. The iPhone will never show up in Finder as a device. The following is general information on iTunes sync: http://support.apple.com/kb/HT1386 and the following is a previous discussion where the post by Andreas Junge helped others that had a problem syncing audiobooks: https://discussions.apple.com/message/20052732#20052732

TS3697 I am receiving an error message(iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previously synced to your iPhone") I am trying to download pics from my computer to my iPhone. Any ideas? Peter

When I went to download some pics (originally taken with my iphone 4S) from my computer back to my iPhone I got the following error message: "iTunes will no longer sync photos to the iPhone "Peter's iPhone". Do you want to keep or remove photos previosly synced to your iPhone?"
Coincidentally, my wife just purchased an iPhone 4S and syncs to iTunes on the same computer.
Any ideas?
Peter

The "best" way to handle it, if you want to keep everything separate, is to create separate user accounts on the computer. make sure you log into your account on the computer before you attempt to sync your phone and log out when you're done using the computer.
Though it's possible to sync both of them to the same iTunes library, and even share an account for the iTunes store, you're inviting confusion and possible data loss (as you've discovered already). Best to just use separate user accounts on the computer. That also gives you the benefit of not polluting the other persons browser favorites, contacts, etc.

My iphone 5 dosen't want to charge

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