My Iphone 5 has been in months of returning to the factory due to defect will my phone extend its warrnty
Hi All,
I experienced a non responsive screen on my Iphone 5 then I service it to authorize service center (Philippines) and it took me almost 1 month for the replacement, the authorize service center informed me that my phone is now available so i decided to come and get my phone unfortunately after a certain test the issue is still there a non responsive screen and returned it again to the Service Center and complain the issue as per advice by a technician they need it to return again to the apple to replace it a new one and again it will take a month again. My question is will apple extend it's warranty? Warranty will expire by October. PLease advice any one what are the best thing to negotiate with it.
Apple will not extend the warranty, but you need to contact AppleCare and inquire why an exchange under warranty in the Phillipines with this authorized service center takes nealy a month.
If an iPhone is exchanged under warranty within 90 days of the warranty expiration date, the exchange is covered for a full 90 days. For example if an iPhone is exchanged on the last day of the warranty period, the exchange will be covered for a full 90 days.
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